"Emotional Communication Between Chatbots and Users: An Empirical Study on ..."

Qianwen Xu, Jun Yan, Cong Cao (2022)

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DOI: 10.1007/978-3-031-05643-7_33

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-29

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Qianwen Xu, Jun Yan, Cong Cao:
Emotional Communication Between Chatbots and Users: An Empirical Study on Online Customer Service System. HCI (35) 2022: 513-530

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