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"Forecasting of Incoming Calls in a Commercial Bank Service Call Center."
Sirithep Chanbunkaew, Wipawee Tharmmaphornphilas (2018)
- Sirithep Chanbunkaew, Wipawee Tharmmaphornphilas:
Forecasting of Incoming Calls in a Commercial Bank Service Call Center. ICCMS 2018: 281-284
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