"Impacts of Firm's Mimetic Isomorphic Behaviors on Customer Satisfaction ..."

Sheau-Hwa Chen, Kuo-Hsun Liao (2014)

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DOI: 10.1109/IIAI-AAI.2014.57

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Sheau-Hwa Chen, Kuo-Hsun Liao:
Impacts of Firm's Mimetic Isomorphic Behaviors on Customer Satisfaction from the Perspectives of Expectation Theory and Self-Determination Theory: An Approach of Hierarchical Linear Modeling. IIAI-AAI 2014: 236-241

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