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"The effect of language inconsistency on performance and satisfaction in ..."
A. Ant Ozok, Gavriel Salvendy (2003)
- A. Ant Ozok, Gavriel Salvendy:
The effect of language inconsistency on performance and satisfaction in using the Web: results from three experiments. Behav. Inf. Technol. 22(3): 155-163 (2003)
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