"The Impact and Interaction Effect of HR and IT Applications on the ..."

Yu-Chiang Wang, Yi-Feng Yang (2015)

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DOI: 10.4018/IRMJ.2015070103

access: closed

type: Journal Article

metadata version: 2020-08-25

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Yu-Chiang Wang, Yi-Feng Yang:
The Impact and Interaction Effect of HR and IT Applications on the Performance of Customer Relationship Management in the Banking Industry: An Empirical Study of Five Taiwanese Banks. Inf. Resour. Manag. J. 28(3): 29-41 (2015)

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