"From self-service to super-service: a resource mapping framework for ..."

Christopher S. Campbell, Paul P. Maglio, Mark M. Davis (2011)

> Home

Details and statistics

DOI: 10.1007/S10257-010-0142-4

access: closed

type: Journal Article

metadata version: 2020-08-12

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/isem/CampbellMD11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/isem/CampbellMD11
Christopher S. Campbell, Paul P. Maglio, Mark M. Davis:
From self-service to super-service: a resource mapping framework for co-creating value by shifting the boundary between provider and customer. Inf. Syst. E Bus. Manag. 9(2): 173-191 (2011)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.