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"Engineering and Management of IT-based Service Systems - An Intelligent ..."
Manuel Mora et al. (2014)
- Manuel Mora, Jorge Marx Gómez, Leonardo Garrido, Francisco Cervantes-Pérez:
Engineering and Management of IT-based Service Systems - An Intelligent Decision-Making Support Systems Approach. Intelligent Systems Reference Library 55, Springer 2014, ISBN 978-3-642-39927-5 [contents]
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