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ORCIDRama Akkiraju
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- affiliation: IBM Research, Almaden, San Jose, CA, USA
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2020 – today
- 2024
[i9]Rama Akkiraju, Anbang Xu, Deepak Bora, Tan Yu, Lu An, Vishal Seth, Aaditya Shukla, Pritam Gundecha, Hridhay Mehta, Ashwin Jha, Prithvi Raj, Abhinav Balasubramanian, Murali Maram, Guru Muthusamy, Shivakesh Reddy Annepally, Sidney Knowles, Min Du, Nick Burnett, Sean Javiya, Ashok Marannan, Mamta Kumari, Surbhi Jha, Ethan Dereszenski, Anupam Chakraborty, Subhash Ranjan, Amina Terfai, Anoop Surya, Tracey Mercer, Vinodh Kumar Thanigachalam, Tamar Bar, Sanjana Krishnan, Samy Kilaru, Jasmine Jaksic, Nave Algarici, Jacob Liberman, Joey Conway, Sonu Nayyar, Justin Boitano:
FACTS About Building Retrieval Augmented Generation-based Chatbots. CoRR abs/2407.07858 (2024)- [i8]Tan Yu, Anbang Xu, Rama Akkiraju:
In Defense of RAG in the Era of Long-Context Language Models. CoRR abs/2409.01666 (2024) - 2022
- [c58]Luis F. Rivera, Norha M. Villegas, Gabriel Tamura, Hausi A. Müller, Rama Akkiraju, Ian Watts, Eric Erpenbach:
Using Dynamic Knowledge Hypergraphs Toward Proactive AlOps through Digital Twins. CASCON 2022: 163-168 - [c57]Lu An
, An-Jie Tu, Xiaotong Liu, Rama Akkiraju:
Real-time Statistical Log Anomaly Detection with Continuous AIOps Learning. CLOSER 2022: 223-230 - [c56]Xiaotong Liu, Anbang Xu, Rama Akkiraju:
An Empirical Study of Factors Affecting Language-Independent Models. HICSS 2022: 1-7 - 2021
- [c55]Mingkun Gao, Xiaotong Liu, Anbang Xu, Rama Akkiraju:
Chatbot or Chat-Blocker: Predicting Chatbot Popularity before Deployment. Conference on Designing Interactive Systems 2021: 1458-1469 - [c54]Hausi A. Müller, Luis F. Rivera, Miguel Jiménez, Norha M. Villegas, Gabriel Tamura, Rama Akkiraju, Ian Watts, Eric Erpenbach:
Proactive AIOps through digital twins. CASCON 2021: 275-276 - [c53]Mingkun Gao, Xiaotong Liu, Anbang Xu, Rama Akkiraju:
Chat-XAI: A New Chatbot to Explain Artificial Intelligence. IntelliSys (3) 2021: 125-134 - 2020
- [c52]Rama Akkiraju, Vibha Sinha, Anbang Xu, Jalal Mahmud, Pritam Gundecha, Zhe Liu, Xiaotong Liu, John Schumacher:
Characterizing Machine Learning Processes: A Maturity Framework. BPM 2020: 17-31 - [c51]Jiawei Chen, Anbang Xu, Zhe Liu, Yufan Guo, Xiaotong Liu, Yingbei Tong, Rama Akkiraju, John M. Carroll:
A General Methodology to Quantify Biases in Natural Language Data. CHI Extended Abstracts 2020: 1-9 - [c50]Xiaotong Liu, Yingbei Tong, Anbang Xu, Rama Akkiraju:
Using Language Models to Pre-train Features for Optimizing Information Technology Operations Management Tasks. ICSOC Workshops 2020: 150-161
2010 – 2019
- 2019
- [j10]Yuheng Hu, Anbang Xu, Yili Hong, David Gal, Vibha Sinha, Rama Akkiraju:
Generating Business Intelligence Through Social Media Analytics: Measuring Brand Personality with Consumer-, Employee-, and Firm-Generated Content. J. Manag. Inf. Syst. 36(3): 893-930 (2019) - [j9]Shereen Oraby, Mansurul Bhuiyan, Pritam Gundecha, Jalal Mahmud, Rama Akkiraju:
Modeling and Computational Characterization of Twitter Customer Service Conversations. ACM Trans. Interact. Intell. Syst. 9(2-3): 18:1-18:28 (2019) - [c49]Xiaotong Liu, Anbang Xu, Zhe Liu, Yufan Guo, Rama Akkiraju:
Cognitive Learning: How to Become William Shakespeare. CHI Extended Abstracts 2019 - [i7]Xiaotong Liu, Yingbei Tong, Anbang Xu, Rama Akkiraju:
An Empirical Study of Factors Affecting Language-Independent Models. CoRR abs/1912.13106 (2019) - 2018
- [c48]Zhe Liu, Anbang Xu, Yufan Guo, Jalal U. Mahmud, Haibin Liu, Rama Akkiraju:
Seemo: A Computational Approach to See Emotions. CHI 2018: 364 - [c47]Tianran Hu, Anbang Xu, Zhe Liu, Quanzeng You, Yufan Guo, Vibha Sinha, Jiebo Luo, Rama Akkiraju:
Touch Your Heart: A Tone-aware Chatbot for Customer Care on Social Media. CHI 2018: 415 - [c46]Xiaotong Liu, Anbang Xu, Vibha Sinha, Rama Akkiraju:
Voice of Customer: A Tone-based Analysis System for Online User Engagement. CHI Extended Abstracts 2018 - [i6]Tianran Hu, Anbang Xu, Zhe Liu, Quanzeng You, Yufan Guo, Vibha Sinha, Jiebo Luo, Rama Akkiraju:
Touch Your Heart: A Tone-aware Chatbot for Customer Care on Social Media. CoRR abs/1803.02952 (2018) - [i5]Mansurul Bhuiyan, Amita Misra, Saurabh Tripathy, Jalal Mahmud, Rama Akkiraju:
Don't get Lost in Negation: An Effective Negation Handled Dialogue Acts Prediction Algorithm for Twitter Customer Service Conversations. CoRR abs/1807.06107 (2018) - [i4]Siwei Fu, Anbang Xu, Xiaotong Liu, Huimin Zhou, Rama Akkiraju:
Challenge AI Mind: A Crowd System for Proactive AI Testing. CoRR abs/1810.09030 (2018) - [i3]Rama Akkiraju, Vibha Sinha, Anbang Xu, Jalal Mahmud, Pritam Gundecha, Zhe Liu, Xiaotong Liu, John Schumacher:
Characterizing machine learning process: A maturity framework. CoRR abs/1811.04871 (2018) - 2017
- [c45]Xiaotong Liu, Anbang Xu, Rama Akkiraju, Vibha Sinha:
Understanding Purchase Behaviors through Personality-driven Traces. CHI Extended Abstracts 2017: 1837-1843 - [c44]Anbang Xu, Zhe Liu, Yufan Guo, Vibha Sinha, Rama Akkiraju:
A New Chatbot for Customer Service on Social Media. CHI 2017: 3506-3510 - [c43]Zhe Liu, Anbang Xu, Yi Wang, Jerald Schoudt, Jalal Mahmud, Rama Akkiraju:
Does Personality Matter?: A Study of Personality and Situational Effects on Consumer Behavior. HT 2017: 185-193 - [c42]Pierre-Hadrien Arnoux, Anbang Xu, Neil H. Boyette, Jalal Mahmud, Rama Akkiraju, Vibha Sinha:
25 Tweets to Know You: A New Model to Predict Personality with Social Media. ICWSM 2017: 472-475 - [c41]Shereen Oraby, Pritam Gundecha, Jalal Mahmud, Mansurul Bhuiyan, Rama Akkiraju:
"How May I Help You?": Modeling Twitter Customer ServiceConversations Using Fine-Grained Dialogue Acts. IUI 2017: 343-355 - [i2]Pierre-Hadrien Arnoux, Anbang Xu, Neil H. Boyette, Jalal Mahmud, Rama Akkiraju, Vibha Sinha:
25 Tweets to Know You: A New Model to Predict Personality with Social Media. CoRR abs/1704.05513 (2017) - [i1]Shereen Oraby, Pritam Gundecha, Jalal Mahmud, Mansurul Bhuiyan, Rama Akkiraju:
"How May I Help You?": Modeling Twitter Customer Service Conversations Using Fine-Grained Dialogue Acts. CoRR abs/1709.05413 (2017) - 2016
- [c40]Anbang Xu, Haibin Liu, Liang Gou, Rama Akkiraju, Jalal Mahmud, Vibha Sinha, Yuheng Hu, Mu Qiao:
Predicting Perceived Brand Personality with Social Media. ICWSM 2016: 436-445 - [c39]Xiaotong Liu, Anbang Xu, Liang Gou, Haibin Liu, Rama Akkiraju, Han-Wei Shen:
SocialBrands: Visual analysis of public perceptions of brands on social media. VAST 2016: 71-80 - [c38]Zhe Liu, Yi Wang, Jalal Mahmud, Rama Akkiraju, Jerald Schoudt, Anbang Xu, Bryan Donovan:
To Buy or Not to Buy? Understanding the Role of Personality Traits in Predicting Consumer Behaviors. SocInfo (2) 2016: 337-346 - 2014
- [c37]Hamid R. Motahari Nezhad, Daniel B. Greenia, Taiga Nakamura, Rama Akkiraju:
Health Identification and Outcome Prediction for Outsourcing Services Based on Textual Comments. IEEE SCC 2014: 155-162 - [c36]Hamid R. Motahari Nezhad, Rama Akkiraju:
Towards Cognitive BPM as the Next Generation BPM Platform for Analytics-Driven Business Processes. Business Process Management Workshops 2014: 158-164 - [c35]Haibin Liu, Mu Qiao, Daniel B. Greenia, Rama Akkiraju, Stephen Dill, Taiga Nakamura, Yang Song, Hamid R. Motahari Nezhad:
A Machine Learning Approach to Combining Individual Strength and Team Features for Team Recommendation. ICMLA 2014: 213-218 - [c34]Daniel B. Greenia, Mu Qiao, Rama Akkiraju:
A Win Prediction Model for IT Outsourcing Bids. SRII Global Conference 2014: 39-42 - [c33]Rama Akkiraju, Mark Smith, Daniel B. Greenia, Shun Jiang, Taiga Nakamura, Debdoot Mukherjee, Shyam Pusapaty:
On Pricing Complex IT Service Solutions. SRII Global Conference 2014: 55-64 - 2013
- [c32]Rama Akkiraju, Mark Smith, Shun Jiang, Daniel B. Greenia, Shyam Pusapaty:
On Assessing the Competitiveness of IT Service Solutions. IEEE SCC 2013: 771-772 - [c31]Debdoot Mukherjee, Jeanette Blomberg, Rama Akkiraju, Dinesh Raghu, Monika Gupta, Sugata Ghosal, Mu Qiao, Taiga Nakamura:
A Case Based Approach to Serve Information Needs in Knowledge Intensive Processes. ICSOC 2013: 541-549 - 2012
- [j8]Rama Akkiraju, Debarun Bhattacharjya, Sammukh Gupta:
Towards effective business process availability management. J. Serv. Sci. Res. 4(2): 319-351 (2012) - [c30]Rama Akkiraju, Ruoyi Zhou:
Measuring Service Solution Quality in Services Outsourcing Projects Using Value Driver Tree Approach. SRII Global Conference 2012: 191-200 - [c29]Nitin Nayak, Rama Akkiraju:
Knowledge Driven Enterprise Risk Management. SRII Global Conference 2012: 564-573 - [c28]Rama Akkiraju, Toby Lehman, Neil H. Boyette, Haijing Fang, Mario Lichtsinn, Ben Shaw:
On the Role of Analytics in Estimating the Cost of Delivering Complex Information Technology (IT) Outsourcing Services Projects. SRII Global Conference 2012: 705-714 - 2011
- [c27]Mu Qiao, Rama Akkiraju, Aubrey J. Rembert:
Towards Efficient Business Process Clustering and Retrieval: Combining Language Modeling and Structure Matching. BPM 2011: 199-214 - 2010
- [c26]Rama Akkiraju, Anca Ivan:
Discovering Business Process Similarities: An Empirical Study with SAP Best Practice Business Processes. ICSOC 2010: 515-526 - [c25]Pietro Mazzoleni, Aubrey J. Rembert, Rama Akkiraju, Rong Emily Liu:
On Predicting Impacts of Customizations to Standard Business Processes. ICSOC 2010: 557-562 - [c24]Rama Akkiraju, Hendrik van Geel:
Estimating the Cost of Developing Customizations to Packaged Application Software Using Service Oriented Architecture. ICWS 2010: 433-440 - [c23]Rama Akkiraju, Nitin Nayak, Robert Torok, Jürg von Kaenel:
A practitioner's tool for enterprise risk management capability assessment. SOLI 2010: 369-374
2000 – 2009
- 2009
- [j7]Ning Su, Rama Akkiraju, Nitin Nayak, Richard Goodwin:
Shared Services Transformation: Conceptualization and Valuation from the Perspective of Real Options. Decis. Sci. 40(3): 381-402 (2009) - [c22]Hua Fang Tan, Rama Akkiraju, Anca-Andreea Ivan, Richard Goodwin, Diane Knappenberger:
User Collaborative Semantic Web Service Matching for Legacy Application Integration. SERVICES I 2009: 93-98 - [c21]Rama Akkiraju, Tilak Mitra, Nilay Ghosh, Dipankar Saha, Usha Thulasiram, Soham Chakraborthy:
Toward the Development of Cross-Platform Business Applications via Model-Driven Transformations. SERVICES I 2009: 585-592 - 2008
- [c20]Juhnyoung Lee, Rama Akkiraju, Chunhua Tian, Shun Jiang, Sivaprashanth Danturthy, Ponn Sundhararajan, Carl Nordman, Rakesh Mohan, Hitansh Singala, Wei Ding:
Business Transformation Workbench: A Practitioner's Tool for Business Transformation. IEEE SCC (2) 2008: 81-88 - [c19]Juhnyoung Lee, Rama Akkiraju, Chunhua Tian, Shun Jiang, Sivaprashanth Danturthy, Ponn Sundhararajan:
Business Transformation Workbench: A Practitioner's Tool for Business Transformation. BPM 2008: 378-381 - [c18]Hazem Elmeleegy, Anca Ivan, Rama Akkiraju, Richard Goodwin:
Mashup Advisor: A Recommendation Tool for Mashup Development. ICWS 2008: 337-344 - [c17]Rama Akkiraju, Tilak Mitra, Pankaj Dhoolia, Wei Zhao, Shiwa Fu, Manisha Bhandar, Nilay Ghosh, Dipankar Saha:
Toward the Development of Contextually Aware Business Applications via Model-Driven Transformations. ICWS 2008: 569-576 - 2007
- [j6]Naoki Abe, Rama Akkiraju, Stephen J. Buckley, Markus Ettl, Pu Huang, Dharmashankar Subramanian, Fateh Tipu:
On optimizing the selection of business transformation projects. IBM Syst. J. 46(4): 777-795 (2007) - [c16]Hui Guo, Anca Ivan, Rama Akkiraju, Richard Goodwin:
Learning Ontologies to Improve the Quality of Automatic Web Service Matching. ICWS 2007: 118-125 - [c15]Hui Guo, Anca-Andreea Ivan, Rama Akkiraju, Richard Goodwin:
Learning ontologies to improve the quality of automatic web service matching. WWW 2007: 1241-1242 - 2006
- [c14]Rama Akkiraju, Biplav Srivastava, Anca-Andreea Ivan, Richard Goodwin, Tanveer Fathima Syeda-Mahmood:
SEMAPLAN: Combining Planning with Semantic Matching to Achieve Web Service Composition. AAAI 2006: 1931-1932 - [c13]Rama Akkiraju, Biplav Srivastava, Anca-Andreea Ivan, Richard Goodwin, Tanveer Fathima Syeda-Mahmood:
SEMAPLAN: Combining Planning with Semantic Matching to Achieve Web Service Composition. ICAPS 2006: 338-341 - [c12]Rama Akkiraju, Biplav Srivastava, Anca-Andreea Ivan, Richard Goodwin, Tanveer Fathima Syeda-Mahmood:
SEMAPLAN: Combining Planning with Semantic Matching to Achieve Web Service Composition. ICWS 2006: 37-44 - [c11]Rama Akkiraju, Anca Ivan, Richard Goodwin, Biplav Srivastava, Tanveer Fathima Syeda-Mahmood:
Semantic Matching to Achieve Web Service Discovery and Composition. CEC/EEE 2006: 70 - [p2]Tanveer Fathima Syeda-Mahmood, Richard Goodwin, Rama Akkiraju, Anca-Andreea Ivan:
Matching And Mapping For Semantic Web Processes. Semantic Web Services, Processes and Applications 2006: 227-245 - 2005
- [j5]Prashant Doshi, Richard Goodwin, Rama Akkiraju, Kunal Verma:
Dynamic Workflow Composition: Using Markov Decision Processes. Int. J. Web Serv. Res. 2(1): 1-17 (2005) - [c10]Tanveer Fathima Syeda-Mahmood, Gauri Shah, Rama Akkiraju, Anca-Andreea Ivan, Richard Goodwin:
Searching Service Repositories by Combining Semantic and Ontological Matching. ICWS 2005: 13-20 - [c9]Kunal Verma, Rama Akkiraju, Richard Goodwin:
Semantic Matching of Web Service Policies. SDWP@ICWS 2005 - 2004
- [c8]John Colgrave, Rama Akkiraju, Richard Goodwin:
External Matching in UDDI. ICWS 2004: 226- - [c7]Prashant Doshi, Richard Goodwin, Rama Akkiraju, Kunal Verma:
Dynamic Workflow Composition using Markov Decision Processes. ICWS 2004: 576-582 - 2003
- [c6]Rama Akkiraju, Richard Goodwin, Prashant Doshi, Sascha Roeder:
A Method for Semantically Enhancing the Service Discovery Capabilities of UDDI. IIWeb 2003: 87-92 - [p1]Sarosh Talukdar, Sesh Murthy, Rama Akkiraju:
Asynchronous Teams. Handbook of Metaheuristics 2003: 537-556 - 2002
- [j4]Pinar Keskinocak, Frederick Y. Wu, Richard Goodwin, Sesh Murthy, Rama Akkiraju, Santhosh Kumaran, Annap Derebail:
Scheduling Solutions for the Paper Industry. Oper. Res. 50(2): 249-259 (2002) - [c5]Richard Goodwin, Rama Akkiraju, Frederick Y. Wu:
A Decision-Support System for Quote Generation. AAAI/IAAI 2002: 830-837 - [c4]David Flaxer, Rama Akkiraju, Ray M. Yeh, Frederick Y. Wu, Hung-Yang Chang, Liang-Jie Zhang, Tian Chao, Jen-Yao Chung:
A Method of Enabling Automated Invocation of Web Services. International Conference on Internet Computing 2002: 811-817 - 2001
- [j3]Rama Akkiraju, Pinar Keskinocak, Sesh Murthy, Frederick Y. Wu:
An Agent-Based Approach for Scheduling Multiple Machines. Appl. Intell. 14(2): 135-144 (2001) - [j2]Pinar Keskinocak, Richard Goodwin, Frederick Y. Wu, Rama Akkiraju, Sesh Murthy:
Decision Support for Managing an Electronic Supply Chain. Electron. Commer. Res. 1(1/2): 15-31 (2001)
1990 – 1999
- 1999
- [j1]Sesh Murthy, Rama Akkiraju, Richard Goodwin, Pinar Keskinocak, John Rachlin, Frederick Y. Wu, James Yeh, Robert Fuhrer, Santhosh Kumaran, Alok Aggarwal, Martin C. Sturzenbecker, Ranga Jayaraman, Robert Daigle:
Cooperative Multiobjective Decision Support for the Paper Industry. Interfaces 29(5): 5-30 (1999) - 1998
- [c3]Rama Akkiraju, Pinar Keskinocak, Sesh Murthy, Frederick Y. Wu:
Multi Machine Scheduling: An Agent-Based Approach. AAAI/IAAI 1998: 1013-1019 - [c2]John Rachlin, Richard Goodwin, Sesh Murthy, Rama Akkiraju, Frederick Y. Wu, Santhosh Kumaran, Raja Das:
A-Teams: An Agent Architecture for Optimization and Decision Support. ATAL 1998: 261-276 - 1997
- [c1]Seshashayee S. Murthy, John Rachlin, Rama Akkiraju, Frederick Y. Wu:
Agent-Based Cooperative Scheduling. AAAI Workshop: Constraints & Agents 1997: 112-117
Coauthor Index
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