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Get started with Aircall OAuth

Building an app for Aircall users? Learn how the Aircall OAuth flow works!

Basic Authentication

Detailed step-by-step guide to interact with the Aircall Public API using Basic Authentication.

A complete guide to Webhooks

Tips and tricks on how to empower Webhook events to build the best integration.

Create a Webhook from the Aircall Dashboard

Beginner guide to create a Webhook and listen to Aircall events.

Display Insight Cards to your agents

Learn how to use your own data to give agents context around a customer.

Logging calls in your database

Best practices to know before storing calls metadata

Direct your customers' calls to the right agent

Build your own smart-routing system in just a few lines of code!

Automatic callback from a landing page

Let your customers requests to be called back from a landing page.

Routing calls according to the time of the day

Build an overflow management system redirecting your customers to the right team at any time.

Store call recordings on a dedicated server

Import your recordings and voicemail in your infrastructure and add an extra layer of security.

Synchronize your contacts with your web application (and get more information from Clearbit)

Keep your contacts the same everywhere.

Synchronize agent availability with your Google Calendar

Don't be disturbed with calls when you jump in a meeting!

CRM and Helpdesk integration, best practices

Building an integration to a system of record or considering one? This guide is for you.

Tracking your agent’s Time to First Contact in HubSpot using Custom Properties & Workflows ⏱ ☎️

Leverage HubSpot Active Lists for Power Dialer Sessions

Control Ticket Creation in HubSpot using Aircall Tags

Automate Ticket Priority in HubSpot using Workflows and Aircall Tags

Format your contact numbers in HubSpot automatically using scheduled workflows

Advanced Reporting on Aircall Tags in HubSpot using Datasets

Logging SMS Events with Aircall Webhooks

A guide to help you track Aircall SMS activity with messaging webhooks.

Sending SMS Messages with Aircall API

Use the Messages endpoints to automatically trigger SMS and automate outreach.

Configure Visibility on 'Last Contacted Date' for Leads in Salesforce using Flows and Custom Fields

Financial Services: Automatic Assignment of Inbound Leads to Specific Insurance Firms

Education & E-Learning: Using Aircall to Create Cases with Streamlined Form Input in Salesforce

Automate Case Creation in Salesforce Based on IVR Options in Aircall

High Tech: Automate Opportunity Creation from an Aircall Task in Salesforce Using Screen Flows

Build an activity tracker

Build a custom Activity Tracker to monitor and summarize Aircall user availabilities, call activities, and KPIs from a single view.

Managing inbound call queues

Manage inbound call queues with the help of a small middleware web application.

Weather, by Aircall

Weather, by Aircall is a free and open-source app, listed on the Marketplace and built by the Aircall Labs team.