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Refurb is all done and an excellent improvement... A choice of waiting rooms... Refreshments... A nice open plan style means you can see the trains or friends arriving from the entrance.
When travelling to Cardiff on the Intercity, get on coach E. It stops opposite the stairs going down to the station and you can beat the rest of your fellow travellers to the ticket barriers
Get here as late as you can before your train is due as it's a grim place to spend even a minute of your life. Then pray your train is on time (which it won't be!).
Overpriced drinks but plenty of cheaper places outside of the station, trains usually pull up a while before they leave so get there early to bag a good seat.
This place is like a building site at the moment, nowhere to get a coffee, and the shop is expensive. Buy snacks in the shop opposite, at least they don't charge £1 for a bag of crisps.