We received notice from Access Telecare, a third-party business partner who provides telehealth services to Ascension Seton (Texas), of a security incident affecting their systems. Importantly, this incident did not involve Ascension systems, networks, or electronic health records. Additional information is available on Access TeleCare’s website at: https://accesstelecare.com/notice-of-data-privacy-event/. Access TeleCare has established a dedicated assistance line at 1-833-799-4431, available Monday through Friday from 8 a.m. to 8 p.m. Eastern time.

We received notice from Restorix Health, Inc. (“Restorix”) - a third-party business partner that provides wound care management services to certain hospitals at Ascension (Ascension Michigan, Ascension St. Vincent’s Riverside, and Ascension St. Agnes) of a security incident affecting their systems. Importantly, this incident did not involve Ascension systems, networks, or electronic health records. Additional information is available on Restorix’s website at:https://restorixhealth.com/wp-content/uploads/2025/02/Notice-of-Security-Incident.pdf

Restorix has established a dedicated call center to offer additional resources and information to people who believe they may have been affected by this incident. The call center’s number is: 1-833-799-4480, available Monday through Friday, 9 a.m. to 9 p.m. Eastern Time.

We received notice from Change Healthcare (CHC) - a third-party business partner that provides services to Ascension - of a security incident affecting their systems. Importantly, this incident did not involve Ascension systems, networks, or electronic health records. You can read more about this incident on Change Healthcare’s website here: https://www.changehealthcare.com/hipaa-substitute-notice.html

CHC has established a dedicated call center to offer additional resources and information to people who believe they may have been affected by this incident. Individuals can visit changecybersupport.com for more information and details on these resources or call the toll-free call center, which also includes trained clinicians to provide support services. The call center’s number is: 1-866-262-5342, available Monday through Friday, 8 a.m. to 8 p.m. CT. Individuals can also sign up for free credit monitoring and avoid possible wait times by visiting: https://app.idx.us/en-US/account-creation/2E49GM5TZ.