Shipping policy

Reliable Delivery with a Conscience

We Ship Globally

At IFL Watches, we ensure that every order reaches you swiftly and securely, no matter where you are in the world. We partner with reputable global courier services like DHL and FedEx, leveraging their extensive international networks to offer prompt and reliable delivery options. Your selected products are delivered directly to your doorstep with the utmost care and efficiency.

Please note that our shipping options on iflwatches.com cover the United States and additional international destinations. If you are accessing our site from the UK, EU, or UAE, please ensure you are viewing the correct regional settings to see applicable shipping options.

Delivery Times

While we aim to maintain swift delivery times, please understand that busy periods may introduce delays outside our control. Under normal circumstances, expect the following delivery estimates:

DESTINATION	FREE SHIPPING	EXPRESS SHIPPING
North America (US, MX, CA)	3-6 Business days	2-4 Business days
Middle East	3-6 Business days	2-5 Business days
South America	4-6 Business days	3-5 Business days
Asia & Australia	4-6 Business days	3-5 Business days
Africa	4-6 Business days	3-5 Business days

Climate Neutral Shipping

Our commitment to the environment is integral to our operations globally. We engage in climate-neutral shipping practices, supporting a range of projects focused on "energy efficiency," "renewable energy," and "reforestation/afforestation." Learn more about our efforts and DHL's ambitious goal of zero emissions by 2050 through the DHL GOGREEN initiative.

• DHL GOGREEN
• DHL GOGREEN Projects
• Zero Emission 2050

Flexible Delivery Options

Enjoy the convenience and flexibility offered by our premier delivery partners, DHL On Demand Delivery and FedEx. Both services provide a range of options designed to make receiving your IFL Watches order as smooth and tailored to your needs as possible.

Stay in the Loop

From the moment your order is dispatched from our facility until it reaches your doorstep, stay updated. Both DHL Express and FedEx keep you informed with real-time updates via text or email on your shipment's progress.

Control at Your Fingertips

Manage your delivery preferences through DHL's On Demand Delivery portal or FedEx Delivery Manager®. These platforms serve as your personal command centers, allowing you to schedule delivery times, arrange for pickup at service points, or authorize drop-offs without a signature according to your convenience.

Convenience Without Compromise

Understanding that your time is invaluable, we've partnered with DHL Express and FedEx to offer delivery solutions that prioritize your convenience. These partnerships ensure that the speed and reliability of your delivery meet the high standards you expect from IFL Watches, without compromising on the flexibility to suit your lifestyle.

Track Your Package

Once your order is on its way, staying informed about its journey becomes paramount. At IFL Watches, we ensure that you're equipped with all the necessary tools to keep track of your purchase from dispatch to delivery.

Immediate Notifications

As soon as your order is dispatched and scanned by our delivery partner, you'll receive an email notification. This email isn't just a confirmation; it's your direct link to real-time updates on your order's progress.

Tracking Information at Your Fingertips

Included in the dispatch email will be your unique tracking number and a direct link to the delivery partner's tracking page. Whether your order is in the care of DHL Express, FedEx, you'll have all the details you need to monitor your package's journey.

Returns & Refunds

We're here to support you through every part of your journey with IFL Watches. Understanding that sometimes things may not go as expected, we encourage you to visit our Returns & Refunds Policy page. Here, you'll find all the necessary information to navigate returns and refunds with ease. Our goal is to ensure your experience remains positive, providing the guidance you need when you need it.

Ensuring Successful Delivery

At IFL Watches, we're dedicated to ensuring your selections arrive at your doorstep seamlessly and efficiently. A key part of this journey relies on the details you provide us. To ensure a smooth delivery process, we kindly ask that you double-check your shipping address during the checkout process.

Your Role in a Smooth Delivery

• Accuracy is Key: The accuracy of your shipping address is crucial. Mistakes, however small, can lead to delays or complications in delivery. Please take a moment to verify your details before confirming your order.
• Updates and Changes: If you discover an error in your shipping address after placing your order, please don't hesitate to contact us right away. Quick communication allows us to address and correct any issues promptly, ensuring your order reaches you exactly as anticipated.
• No PO Box Deliveries: Please note that our couriers do not deliver to PO Boxes. We kindly ask you to provide an alternative address for delivery.
• Your Responsibility: It's important for you to provide an accurate and complete shipping address when placing your order. By double-checking your address information, you help us maintain a smooth and efficient delivery process, directly impacting the timely arrival of your order.

Receiving your order should be as delightful as selecting it. We strive to make every step from our door to yours smooth and enjoyable. Your attention to detail in providing accurate shipping information is greatly appreciated. Thank you for helping us ensure a seamless delivery to you.

Need Assistance? We're Here to Help!

If you have any questions about our shipping policy or need assistance with your order, our dedicated team is ready to provide you with the support you need.

Email Us

For direct assistance, feel free to reach out to us at [email protected]. We aim to respond promptly to address your concerns.

Contact Form

Prefer to send a message? Visit our contact page and use the form provided. Simply fill in your details and query, and we will make all necessary arrangements to assist you as soon as possible.

Reply to Your Order Confirmation Email

For convenience, you can simply reply to the order confirmation email you received from us. This method ensures your inquiry is directly linked to your recent purchase, allowing us to assist you more efficiently.

Your satisfaction is at the heart of everything we do at IFL Watches. Should you have questions about shipping, or if there's another way we can assist, we're committed to ensuring your experience is smooth and seamless. We value your trust in us and are here to support you every step of the way.