Homepage Contact On this page Absentees Email Senior School - Athelstone Junior School - Norwood Ignatius Early Years - Norwood Finance and Fees Feedback and Complaints Absentees Email Senior School Absentees Junior School Absentees IEY Absentees Senior School - Athelstone Mr Phil Donato, Head of Senior School 2 Manresa Court, Athelstone, South Australia 5076 P: (08) 8334 9300 E: [email protected] CRICOS Provider Code: 00603F Senior School Campus Map PDF (1.1MB) Junior School - Norwood Mr Nic Boys, Head of Junior School 62 Queen Street, Norwood, South Australia 5067 P: (08) 8130 7100 E: [email protected] Junior School Campus Map PDF (2.4MB) Ignatius Early Years - Norwood Mrs Rosemary Allen, Head of Ignatius Early Years 58 Queen Street, Norwood, South Australia 5067 P: (08) 8130 7180 E: [email protected] Ignatius Early Years Campus Map PDF (1.9MB) Finance and Fees All enquiries relating to fees, payments and related activities can be directed to: Fees and Accounts ReceivableMonday to Friday, 8:30am to 4:30pm(08) 8334 9339[email protected] Feedback and Complaints At Saint Ignatius’ College we are committed to delivering high quality education and care to our students. We are also focused on creating an environment for all members of the College community where they can feel welcomed, valued and supported. Feedback from our community is therefore necessary and beneficial in allowing us to deliver on our commitment. As we strive to meet the needs of every member of our community we have established a system to facilitate open communication where users can feel comfortable to provide feedback or raise concerns and complaints. For your convenience, we provide you the following options: Providing general feedbackIn following the principles of Ignatian leadership, we strive to practice two-way communication with all members of our College community. We understand that listening to the voices within our community is vital for identifying areas for improvement and opportunities for growth. For this reason, we welcome all types of feedback related to any aspect of the College. Email your feedback to a relevant member of staffIn providing general feedback we advise you to contact the relevant member of staff by email. Email addresses can be obtained by contacting the Junior School Front Office on 8130 7100 or Senior School Front Office on 8334 9300. Upon receiving your email, the recipient will aim to acknowledge receipt within 24 hours and inform you of an action plan for addressing the issue you have raised. If you are unsure about the best person to contact please email [email protected] and delivery of your message to the most suitable recipient will be arranged for you. Reporting complaints or disputesIn reporting complaints or disputes we ask that you please consider the College’s Procedure for Reporting and Resolving Complaints. To access the full document please click here PDF (326KB) Urgent matters If you feel that your complaint is of a critical nature and requires immediate attention we advise you to contact the Executive Assistant to the Leadership Team, Clare Piercey on 8334 9321 in the first instance. Ms Piercey will aim to connect you to the relevant member of the Leadership Team in a timely manner. Should your matter involve a complaint of abuse against any member of staff, present or past, of a Jesuit school or other ministry please visit the Professional Standards page for further direction.