I'm happy my all pension is in one place , safe hands .
Moving pensions to L&G takes a bit long , but I understand procedures.
Legal & General Reviews 21,659
•
4.2
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I talked to Caroline of L&G regarding my account and policy. She has been very patient and guiding me through the whole process from setting up the account to informing me the available options on how to handle the fund.
The entire experience is good as Caroline is very helpful, in a professional manner. It's the first time I heard about this company but I have a good impression already because of her.
Received my lump sum sooner than expected and seems I will receive the first monthly payment in the first month since making the claim
I had to transfer my pension so all my pensions are with the same provider. Making it easier to control them. L&G has made it easy to do this. Fast and efficient.
Company details
- Term Life Insurance Provider Company
- Asset Manager Service
- Income Protection Insurance Company
- Investment Service
- Pension Fund
- Retirement Scheme Provider
About Legal & General
Written by the company
Established in 1836, we are one of the world’s largest asset managers and provide powerful asset origination capabilities.
We aim to: be a leading provider of retirement and protection solutions, be one of the world’s largest asset managers, be an innovative asset creator and build a more sustainable society.
We are one of the world’s largest asset managers and a major global investor and we are a leading provider of UK retail retirement and protection solutions.
We provide institutional PRT solutions, guaranteeing the retirement income for corporate pension scheme members.
We use some of our customers’ pension assets, as well as the group’s shareholder capital, to make long-term investments in assets such as clean energy, housing and SME finance.
Life Insurance quotes from £5
Life Insurance could pay out a cash sum if you were to pass away while covered by the policy or if you were diagnosed with a terminal illness provided life expectancy is less than 12 months.
Over 50 Life Insurance Quote
With our Over 50s Fixed Life Insurance you choose a premium you want to pay and can afford each month, to provide a cash sum that meets your needs. When you pass on, your loved ones could use this cash sum to help at a difficult time.
Pension Annuity Quote
A pension annuity is a product that converts your pension pot into guaranteed regular income for the rest of your life, no matter how long you live. With a pension annuity, you'll know exactly how much you're getting, come rain or shine.
What is Equity Release?
Life Insurance quotes from £5
Life Insurance could pay out a cash sum if you were to pass away while covered by the policy or if you were diagnosed with a terminal illness provided life expectancy is less than 12 months.
Over 50 Life Insurance Quote
With our Over 50s Fixed Life Insurance you choose a premium you want to pay and can afford each month, to provide a cash sum that meets your needs. When you pass on, your loved ones could use this cash sum to help at a difficult time.
Pension Annuity Quote
A pension annuity is a product that converts your pension pot into guaranteed regular income for the rest of your life, no matter how long you live. With a pension annuity, you'll know exactly how much you're getting, come rain or shine.
What is Equity Release?
Written by the company
Contact info
London, United Kingdom
- 01737 370 370
- legalandgeneral.com
4.2
Great
22K reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
Invited
good contact people
Date of experience: 01 April 2025
Invited
Not finalised quick enough still…
Not finalised quick enough still waiting 3 weeks from starting.
Date of experience: 21 March 2025
Invited
Straight forward no issues,easy to…
Straight forward no issues,easy to access and navigate online. Prompt response and time frame stated.
Date of experience: 10 April 2025
Invited
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Very professional and very polite staff
Very professional and very polite staff
Date of experience: 04 April 2025
Invited
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Quick efficient service
Received my lump sum sooner than expected and seems I will receive the first monthly payment in the first month since making the claim
Date of experience: 30 March 2025
Invited
Clear and easy instructions to follow
Clear and easy instructions to follow
Date of experience: 07 April 2025
Invited
Slow processing, high fees and a poor range of index funds for employees.
Date of experience: 15 April 2025
Invited
Poor information
Poor information
contradictory information
slow responses
so glad I finally transferred away from L&G - but it was a very painful process
Date of experience: 31 March 2025
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Why are you asking me this?
I don't understand what you are asking. I just ticked some boxes. Why are you asking me about this? Can't I just tick the boxes? Surely that would make more sense. Why make the review take so long?
Date of experience: 25 December 2024
Reply from Legal & General
Thank you for your message.
The transfer questionnaire is mandated by our regulator and it’s a process we must follow.
I’m sorry it has caused a delay to your transfer.
If you need anything further please let us know. You can contact us on our webchat facility which is open Monday – Friday 08.30-7 and Saturday 9-5. You can find this via your online account by clicking the green help icon at the bottom of the online registration page at www.legalandgeneral.com/mya.
Do you have any particular needs that you'd like us to be aware of? We're happy to adjust our approach to make our communications work better for you.
Kind regards
Alex
Invited
Polite professional and empathetic.
Polite professional and empathetic.
Date of experience: 05 April 2025
Invited
Poor communication and take way too…
Poor communication and take way too long to process pension transfers.
Date of experience: 04 February 2025
Reply from Legal & General
Thank you for your feedback.
I’m sorry the communication from the transfer team has not been satisfactory, I will pass the feedback onto them.
Transfers can be occasionally complex and can take some time, we do aim to process all transfer requests as quickly as we can.
If you need anything further please let us know. You can contact us on our webchat facility which is open Monday – Friday 08.30-7 and Saturday 9-5. You can find this via your online account by clicking the green help icon at the bottom of the online registration page at www.legalandgeneral.com/mya.
Do you have any particular needs that you'd like us to be aware of? We're happy to adjust our approach to make our communications work better for you.
Kind regards
Alex
Invited
Great and easily understood
Great and easily understood
Highly recommend but only if you need it
Date of experience: 15 April 2025
Invited
Invited
Fantastic company to work with
Everything was so simple and straight forward can't recommend enough
Date of experience: 15 April 2025
Invited
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Stress free transfer of my pension.
I had to transfer my pension so all my pensions are with the same provider. Making it easier to control them. L&G has made it easy to do this. Fast and efficient.
Date of experience: 10 April 2025
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