Increase percentage of newcomers who receive Growth mentorship at English Wikipedia
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	KStoller-WMF
	Jul 7 2023, 11:16 PM

Description

User story & summary:

As a newcomer on English Wikipedia, I want a Mentor to help answer my questions and support me, so that I can be successful.

Background & research:

https://www.mediawiki.org/wiki/Growth/Mentor_dashboard

Only 10% of newcomers on English Wikipedia currently receive the the Growth mentorship features.
After a community discussion with English Wikipedia Mentors, there is agreement that we can increase the percentage of newcomers receiving Mentorship features.

To avoid an initial spike of questions, let's release incrementally and check in after the first increase.

Acceptance Criteria:

Update percentage to 25%
BE to check in with enwiki Mentors after 1-2 weeks T323048: Encourage English Wikipedia to have 100% of new accounts getting Growth mentorship
Update percentage to 50% if we receive the OK from enwiki Mentors

Details

	Subject	Repo	Branch	Lines +/-
	[Growth] enwiki: Enable mentorship for 50% of new users	operations/mediawiki-config	master	+1 -1
	Growth: Increase mentorship percentage to 25% on enwiki	operations/mediawiki-config	master	+1 -1

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Related Objects
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Status	Assigned	Task
Open	None	T329665 Community outreach: Mentorship
Open	Trizek-WMF	T323045 Encourage en.wp and es.wp to have 100% of new accounts getting mentorship
Open	IZapico-WMF	T285235 Provide a Growth mentor for 100% of new accounts at Spanish Wikipedia
Resolved	Urbanecm_WMF	T332737 Increase percentage of newcomers who receive Growth mentorship at Spanish Wikipedia
Open	Trizek-WMF	T323048 Encourage English Wikipedia to have 100% of new accounts getting Growth mentorship
Resolved	Urbanecm_WMF	T341399 Increase percentage of newcomers who receive Growth mentorship at English Wikipedia

Event Timeline

KStoller-WMF triaged this task as Medium priority.Jul 7 2023, 11:16 PM

KStoller-WMF created this task.

KStoller-WMF moved this task from Incoming to Top Product Priorities on the Growth-Team (Sprint 0 (Growth Team)) board.

KStoller-WMF updated the task description. (Show Details)

Maintenance_bot moved this task from New Tasks to In Progress on the GrowthExperiments-Mentorship board.Jul 7 2023, 11:29 PM

Frostly subscribed.Jul 7 2023, 11:31 PM

Change 936639 had a related patch set uploaded (by Urbanecm; author: Urbanecm):

[operations/mediawiki-config@master] Growth: Increase mentorship percentage to 25% on enwiki

https://gerrit.wikimedia.org/r/936639

gerritbot added a project: Patch-For-Review.Jul 10 2023, 7:39 AM

Urbanecm_WMF claimed this task.Jul 10 2023, 7:39 AM

Change 936639 merged by jenkins-bot:

[operations/mediawiki-config@master] Growth: Increase mentorship percentage to 25% on enwiki

https://gerrit.wikimedia.org/r/936639

Maintenance_bot removed a project: Patch-For-Review.Jul 11 2023, 1:10 PM

Mentioned in SAL (#wikimedia-operations) [2023-07-11T13:14:12Z] <urbanecm@deploy1002> Started scap: Backport for [[gerrit:936639|Growth: Increase mentorship percentage to 25% on enwiki (T341399)]]

Mentioned in SAL (#wikimedia-operations) [2023-07-11T13:21:27Z] <urbanecm@deploy1002> Finished scap: Backport for [[gerrit:936639|Growth: Increase mentorship percentage to 25% on enwiki (T341399)]] (duration: 07m 15s)

Reassigning to you for the second step. Please let me know once we're ready for the 50% bump.

Sure!

Trizek-WMF mentioned this in T323048: Encourage English Wikipedia to have 100% of new accounts getting Growth mentorship.Jul 12 2023, 4:11 PM

KStoller-WMF moved this task from Top Product Priorities to Blocked / Needs work on the Growth-Team (Sprint 0 (Growth Team)) board.Jul 14 2023, 9:05 PM

I re-contacted the mentors for the 50% increase.

Urbanecm_WMF awarded a token.Aug 29 2023, 3:07 PM

Qui ne dit mot consent. As we had no reactions from mentors we can move on and increase to 50%.

Trizek-WMF moved this task from Blocked / Needs work to Ready for Development on the Growth-Team (Sprint 0 (Growth Team)) board.Oct 5 2023, 8:42 AM

Change 963722 had a related patch set uploaded (by Urbanecm; author: Urbanecm):

[operations/mediawiki-config@master] [Growth] enwiki: Enable mentorship for 50% of new users

https://gerrit.wikimedia.org/r/963722

Change 963722 merged by jenkins-bot:

[operations/mediawiki-config@master] [Growth] enwiki: Enable mentorship for 50% of new users

https://gerrit.wikimedia.org/r/963722

Mentioned in SAL (#wikimedia-operations) [2023-10-05T13:04:22Z] <urbanecm@deploy2002> Started scap: Backport for [[gerrit:963722|[Growth] enwiki: Enable mentorship for 50% of new users (T341399)]]

Mentioned in SAL (#wikimedia-operations) [2023-10-05T13:05:50Z] <urbanecm@deploy2002> urbanecm: Backport for [[gerrit:963722|[Growth] enwiki: Enable mentorship for 50% of new users (T341399)]] synced to the testservers (https://wikitech.wikimedia.org/wiki/Mwdebug)

Maintenance_bot removed a project: Patch-For-Review.Oct 5 2023, 1:11 PM

In T341399#9227301, @Trizek-WMF wrote:

Qui ne dit mot consent. As we had no reactions from mentors we can move on and increase to 50%.

In that case: done!

Urbanecm_WMF moved this task from Ready for Development to QA on the Growth-Team (Sprint 0 (Growth Team)) board.Oct 5 2023, 1:13 PM

Mentioned in SAL (#wikimedia-operations) [2023-10-05T13:14:30Z] <urbanecm@deploy2002> Finished scap: Backport for [[gerrit:963722|[Growth] enwiki: Enable mentorship for 50% of new users (T341399)]] (duration: 10m 08s)

Checked in enwiki wmf.29 - seems to be working as expected.

Etonkovidova closed this task as Resolved.Oct 13 2023, 10:55 PM

Increase percentage of newcomers who receive Growth mentorship at English WikipediaClosed, ResolvedPublicActions