Terms of service
GENERAL TERMS
This website is operated by Re-Caffeinated Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Re-Caffeinated Ltd. Re-Caffeinated Ltd offers this website, including all information, tools and services available from this site to you, "the user".
By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
Visitors under the age of 18 should not register with this website or submit any information to us.
PERSONAL INFORMATION
All the personal information you submit on this website will be treated in accordance with our Privacy Policy.
When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. This information is used only to confirm your identity in order to prevent fraudulent activity and by our third-party fraud prevention company to indemnify us against fraudulent purchases and chargebacks.
We will never share or sell your personal information to third parties for any other purpose than that related to purchases from our website.
WEBSITE CONTENT AND INFORMATION
Our website is provided for the benefit to people residing in the United Kingdom. We do not represent that content available on or through our website is appropriate for use or available in other locations.
Whilst we do our best to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can.
The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
ORDERING FROM RE-CAFFEINATED
All prices on the website may change and offers may be withdrawn at any time.
All voucher codes are provided at the sole discretion of Re-Caffeinated. We reserve the right to cancel, decline and refuse to accept promotional voucher codes and discounts at any point without exception.
All orders are subject to availability. If the goods ordered are not available, you will be notified by e-mail or telephone and you will be offered the option either to wait until the item is available at which point it will be shipped to you or to cancel your order.
All orders placed with Re-Caffeinated are thoroughly checked using third-party fraud prevention and chargeback prevention systems. By accepting these terms and conditions you consent to such checks being made.
However, there is the possibility that we may need to contact you to make further security checks. We ask your co-operation to allow us to complete these checks as quickly and efficiently as possible. Fraudulent transactions are not be tolerated by us and will be reported to the relevant authorities.
We reserve the right to reject acceptance of any order at any time in our absolute discretion.
The acceptance of your order will take place when we email you to confirm that the order has been dispatched.
We accept payment by Bank Transfer, Maestro, MasterCard, Visa and Visa Debit, and PayPal. You will find additional Terms and Conditions for PayPal payments at www.paypal.co.uk. (Re-Caffeinated is not responsible for the content of external websites).
By submitting an order to us through our website, you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full. By placing an order you confirm that you are the person referred to in the order.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
Unless we are fraudulent or negligent we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information you provide us when placing an order.
DELIVERY
Please see our Delivery Information page for information on delivery.
You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.
If you add a delivery note requesting the goods to be left (i) with a neighbour or any other alternative address or (ii) left without a signature in your garden, outbuilding or elsewhere within the perimeter of the given delivery address, this is done entirely at your own risk. In addition, the delivery driver is under no obligation to follow any much message if they do not feel the parcel will be left secure.
RETURNS AND CANCELLATIONS
Please see our Returns and Cancellations page for details of our returns policy, and how you can return a product or cancel an order.
THIRD-PARTY LINKS
This website may include links to third-party web sites ("Third Party Site(s)") from time to time. You acknowledge and agree that we will not be responsible for the availability of such Third Party Sites and will not be responsible or liable for any content or services available from such third-party sites. You should check the privacy statements and Terms and Conditions of use of Third Party Sites accessible from this website.
PROHIBITED USES
You must not transmit any worms or viruses or any code of a destructive nature on the website.
You must not attempt to gain unauthorised access to our website, the server on which our Website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our website on any website that is not owned by you.
Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page.
We reserve the right to withdraw linking permission without notice.
INTELLECTUAL RIGHTS
The content of this Website is protected by copyright, trademarks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors.
You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.
LIABILITY AND INDEMNITY
We do not exclude or limit our liability or the liability of any other person for fraudulent misrepresentation or for death or personal injury resulting from our or their negligence. Except as set out above and in relation to our contractual obligations to supply goods and/or services following acceptance of orders placed on our website, neither we nor any of our agents, affiliates, directors, employees or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use or misuse of the website or hotline team. We shall not be liable for any indirect, or consequential loss of whatever nature, including damage to software or hardware, loss of data, damage for loss of business, loss of profits, or any other indirect or consequential loss arising out of or in connection with your use of the website or customer services (including without limitation, any such loss arising out of or in connection with any order placed on the website or through the hotline team, whether or not accepted by us).
You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you.
We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.
GOVERNING LAW
These Terms and Conditions and all matters connected with any order you place on our website are governed by English law and you agree to submit to the exclusive jurisdiction of the English courts in relation to all matters connected with or arising out of the website or your use of customer services or any order you place on the website.