HEALTHCARE

Flawless client interactions for your beauty center

Your beauty treatments work wonders — your communication should too. With client data integration, omnichannel inbox, automation and analytics, respond.io is your secret for stunning client engagement.

60%

Higher

patient satisfaction

50%

Common healthcare questions

resolved automatically

84%

Faster

response times

Trusted by top healthcare businesses

Maximize leads with Conversation-Led Growth™

Increase client acquisition

Centralize operations across regions for a birds-eye view of business

Leverage click to chat ads for direct engagement, bypassing the need for website navigation or forms and simplifying the lead generation process

Segment patients according to their needs and concerns, enabling you to engage them with personalized campaigns or assistance

Turn customer inquiries into appointments

Automate exclusive paths for new and existing clients and assign them dedicated agents

Be on call with 24/7 automated responses to answer common questions

Route appointment scheduling, product recommendations and more to the right teams

Connect existing CRMs to link customer data and communication on one platform

Maintain and grow clients relationships

Silo information with different Workspaces to protect patient data and privacy

Automatically collect and record consent opt-ins for compliance audits

Send clients personalized broadcasts, satisfaction surveys and appointment reminders via push notifications

Recognize returning clients on any channel for a holistic view of their interactions and treatment history

Conduct post-mortems on conversation analytics and satisfaction surveys to improve the customer experience

Learn more about your clients

Identify the most popular chat channels among clients to optimize campaign effectiveness

Monitor the quality of agents’ conversations and their response and resolution times

Segment broadcasts to target specific audiences and track reach and engagement for successful promotions

Manage clients throughout their lifecycle on respond.io, integrating your CRM or ERP for a full profile view

Additional features

Seamless integrations

Sync customer data and streamline transactions by integrating with ERPs or CRMs such as Salesforce, HubSpot, Shopify and more

Enhanced security for customer data

Ensure the protection of customer and business data with ISO 27001 certification, SSL encryption, two-factor authentication, extensive cloud security measures, and SSO

99.99% reliability

Trust respond.io for efficient sales and transactional conversations, so you never lose a customer due to crashes or downtime

Real success stories from customers

Unlock your full business potential