Google Wallet is now available on Fitbit devices that support contactless payments. Fitbit Pay will no longer be available starting July 29, 2024*. Set up Google Wallet in the Fitbit app (version 4.14.1 or higher) to continue making contactless payments using your Fitbit device.
Note: If you're located in Saudi Arabia, Japan, or Taiwan, your device will continue to use Fitbit Pay past July 29.
To check if your card works on your Fitbit device, refer to:
- Google Wallet: fitbit.com/global/us/technology/google-apps/banks*
Make contactless payments with Fitbit Charge 4, Fitbit Charge 5, Fitbit Charge 6, Fitbit Sense, Fitbit Sense 2, Fitbit Versa 2, Fitbit Versa 3, Fitbit Versa 4, and editions of Fitbit Charge 3 and Fitbit Versa that contain an NFC chip.
Use your Fitbit device to purchase items in any store that accepts contactless payments or to ride select transit systems. To determine if the store accepts contactless payments, check for the symbol below on the payment terminal:
You can also use your Fitbit device on transit readers that accept contactless credit or debit card payments, such as Sydney's ferry and light rail networks. For more details, refer to How do I use my Fitbit device to pay for transit?
Fitbit is updating our contactless payments feature from Fitbit Pay to Google Wallet. This update will increase the number of banks and cards that are available for contactless payments on your Fitbit device and let you pay quickly everywhere Google Wallet is accepted. Google Wallet is available on Charge series, Sense series, and Versa series devices that support contactless payments.
To switch to Google Wallet:
- From the Today tab
in the Fitbit app, tap the devices icon
your device.
- Tap the Wallet tile.
- Tap Update to Google Wallet, and sign in to your Google account.
- Follow the on-screen instructions to add a card to Google Wallet. Note that your cards aren’t migrated from Fitbit Pay, so you need to add them to Google Wallet.
After setting up Google Wallet, the Wallet tile in the Fitbit app will change to the Google Wallet tile. For questions about Google Wallet that aren't related to your Fitbit device, refer to support.google.com.
*If you use an iPass (Taiwan) or Suica (Japan) card on your Fitbit device, you should continue to use Fitbit Pay.
If you don't encounter the option to set up Google Wallet when you tap the Wallet tile in the Fitbit app:
- Check to see if Google Wallet is available in your country: Where you can use Google Wallet.
- Make sure your Fitbit device is up-to-date. For instructions, refer to How do I update my Fitbit device?
- If you recently updated your Fitbit device, wait 24 hours, and then check the Wallet tile again.
From the Today tab
- If you encounter the Google Wallet tile, you use Google Wallet for contactless payments.
To start, add at least 1 credit or debit card from a participating bank in the Fitbit app:
- With your device nearby, from the Today tab
.
- Tap your device, then tap the Google Wallet tile.
- Follow the on-screen instructions to add a payment card. In some cases, your bank may require additional verification. If you’re setting up contactless payments for the first time, you may be prompted to set a 4-digit PIN code for your device.
Note: The passcode protection must be enabled for your phone.
- After you add a card, follow the on-screen instructions to turn on notifications for your phone (if you haven’t already done so) to complete the setup.
You can add additional cards and choose which card to set as the default payment option on your device from the Google Wallet tile.
Open the payments screen on your device:
- Charge 5 and Charge 6–Swipe down from the clock face and tap Payments or Google Wallet.
- Versa, and Versa 2—Swipe down from the top of your screen. After your notifications appear, swipe down again to open the control center. Tap the Wallet icon
.
- Sense and Versa 3—Open the Wallet app
. For faster access to payments, add it as a button shortcut in the Settings app
- Sense 2 and Versa 4–Open the Google Wallet app
or Wallet app
- All other devices—When you’re ready to pay, press and hold the left button on your device for 2 seconds. Swipe to the payments screen if it's not shown.
- If prompted, enter your 4-digit device PIN code. Your default card appears on the screen.
- To pay with your default card, hold your wrist near the payment terminal. To pay with a different card:
- Charge 3 and Charge 4—Tap the screen to find the card you want to use, and then hold your wrist near the payment terminal.
- Charge 5 and Charge 6—Swipe to find the card you want to use, and hold your wrist near the payment terminal.
- Sense 2, Versa, Versa 2, and Versa 4—Swipe up to find the card you want to use, and then hold your wrist near the payment terminal.
- Sense and Versa 3—Swipe up to find the card you want to use, and tap it. Then hold your wrist near the payment terminal.
When the payment succeeds, your device vibrates and you’ll receive a confirmation on the screen.
If the payment terminal doesn’t recognize your Fitbit device, make sure the device face is near the reader and that the cashier knows you’re using a contactless payment.
Customers in Australia: If you have a credit or debit card from an Australian bank, hold your device near the payment terminal to pay. If your card is from a bank outside of Australia, or if you wish to pay with a card that isn't your default card, complete steps 1-3 above.
If the purchase amount exceeds $100 AU, follow the instructions on the payment terminal. If prompted for a PIN code, enter the PIN code for your card (not your device).
In many countries, you can use a payment app. Download the app on your phone, and connect your existing bank account. Add your new digital account to your Fitbit device by following the instructions in How do I set up contactless payments?
For more information, refer to:
Use your Fitbit device to tap on and off at transit readers that accept contactless credit or debit card payments. To pay with your device, follow the steps listed in How do I make a payment with my Fitbit device?
Use any supported card on OMNY readers at certain NYC MTA stations and buses. For more information about OMNY, refer to MTA’s related article.
Use your Fitbit device on trains and buses in Singapore. For a list of supported cards, check the Singapore section in the list of supported banks.
- From the Today tab
- Tap the Google Wallet tile.
- Tap the card you want to set as the default option.
- Tap Details.
- Tap Make default for contactless on watch.
- From the Today tab
- Tap the Google Wallet tile. Your cards are listed in the order they appear on your Fitbit device.
- Hold and drag a card to change the order of the cards. Release the card in the position you prefer.
When you set up contactless payments, you’re prompted to set a personal 4-digit PIN code.
To authorize a payment, enter your PIN code the first time you make a contactless payment since last taking off your device, or if it's been 24 hours since you made a payment.
For more information on this feature, refer to How do I use the device lock on my Fitbit device?
Many banks allow you to see your 3 most recent transactions made with your Fitbit device in the Fitbit app.
To check your recent transactions:
- From the Today tab
- Tap the Google Wallet or Wallet tile.
- Tap the card you added to your device and then swipe up to see your 3 most recent transactions.
If this feature isn't available for your card, or if you want to check the history of your transactions, review your bank or credit card statement.
Google Wallet protects your payment info with multiple layers of security, using one of the world’s most advanced security infrastructures to help keep your account safe. When you pay in stores, Google Wallet doesn’t share your actual card number, so your information stays secure. Using contactless payments on your Fitbit device also requires you to use a personal 4-digit PIN code for an added layer of protection.
After you delete a card, the card is removed from the Fitbit app and you can no longer use it to make payments with your device.
- From the Today tab
- Tap the Google Wallet tile.
- Tap the card you want to delete.
- Tap Details
To suspend a card:
- From the Today tab
- Tap the Wallet tile.
- Tap the card you want to suspend.
- Tap Suspend Card.
To unsuspend your card, repeat the steps above and then tap Unsuspend Card.
If you lose your device, you can remove the cards you added to the device using the Fitbit app. For instructions, refer to How do I remove a card from my Fitbit device?
You can still make payments using the physical debit or credit cards, so contact your bank if the cards were lost or stolen.
Keep in mind that no one can use your device to make a payment without first entering your personal 4-digit PIN code.
Factory reset your device to erase apps and personal data from the device*. For instructions, refer to How do I erase my Fitbit device?