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To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

Check that your devices are on the same Wi-Fi network

To confirm if your phone or tablet and your Google devices are on the same Wi-Fi network, follow the steps below. 

Step 1. Check the Wi-Fi network of your phone or tablet

  1. Open your device's Settings app.
  2. Tap Wi-Fi.
  3. The network with the check mark next to it is the network you're connected to.
  4. To change the network:
    • Tap a new network and then enter password and then Join.
    • If you've entered the password for that network before, it'll automatically connect. You'll find a check mark next to the new network.

Step 2. Check the Wi-Fi network of your Google device

  1. Open the Google Home app Google Home app.
  2. Tap Favorites or Devices .
  3. Tap and hold your device's tile.
  4. Tap Settings  and then Device information.
  5. Check what Wi-Fi network your device is connected to.

If your phone or tablet's Wi-Fi network doesn't match the Wi-Fi network of your Google device, learn how to change the Wi-Fi network of your device.

Important: If you have a Charging Speaker Dock, it won't connect to Wi-Fi on its own. To learn which Wi-Fi network you're using, check the Wi-Fi network that your Pixel Tablet is connected to.

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