All transactions and stored payment information on VELTRA are secure, private, and tamper-proof using SSL technology provided by Stripe.
2019-03-15
The $1.00 transaction appearing on your bank statement is an "authorization hold" used to verify your credit card, and is not an actual charge. This authorizat…
2019-03-15
Only one credit/debit card may be used per purchase. However, you may register a new credit/debit card on Your Account at any time for subsequent purchases.
2019-03-15
You will receive points equivalent to 1% of the total payment amount in the currency you use (rounded to the closest whole number: i.e. USD$156.67 = 157 USD po…
2019-03-15
Only one credit/debit card may be used per purchase. However, you may register a new credit/debit card on Your Account at any time for subsequent purchases.
2019-03-15
Yes, if you choose to use your points towards any purchase, all applicable points will go towards that particular booking. You may not allocate how many points…
2019-03-15
You will be given an option to use your accumulated points in the currency you are using at the time of purchase. (i.e. if you have 1,000 USD points, you can …
2019-03-15
All refunds will be automatically credited to the original credit/debit card used to purchase the activity as long as it has not been deleted from your account.
2019-03-15
Refunds are processed on the same day that the cancellation request has been confirmed. It will take approximately three (3) to five (5) business days for the …
2019-03-15
Points are rewards that can be applied towards any purchase on VELTRA.
2019-03-15
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