Casa Cenina Reviews 1,022

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I was really impressed with the speed of this interaction and would definitely recommend Casa Cenina to others. The first part of my order arrived at once, I hope they will soon get the fabric they are waiting for. I found the team at Casa Cenina to be knowledgeable, responsive, and friendly throughout the process of it.

Rated 5 out of 5 stars

I live in Sweden but have bought from this Italian company many times. They have one of the widest ranges of cross stitch materials in the EU, their English language website is easy to understand, they ship quickly and everything arrives well packed. The one and only time I received a wrong item, the problem was immediately rectified. I recommend them highly!

Rated 5 out of 5 stars

I’m very pleased I found Casa Cesina while browsing websites. Very quick delivery! I just love to Reticello book I bought.

Tätä kauppaa suosittelen kirjonnan ystäville. Nopea toimitus Italiasta S
uomeen 👍💕


Company details

  1. #3 of 20 best companies in Haberdashery

Written by the company

The greatest online shopping for counted cross stitch kits and charts, Embroidery, Patchwork, Scrapbooking, Fabrics, Yarns, Haberdashery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Rated 5 out of 5 stars
Verified

My favorite company

I was really impressed with the speed of this interaction and would definitely recommend Casa Cenina to others. The first part of my order arrived at once, I hope they will soon get the fabric they are waiting for. I found the team at Casa Cenina to be knowledgeable, responsive, and friendly throughout the process of it.

Date of experience: 25 March 2025

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Reply from Casa Cenina

Thank you so much for your kind words, Lisa! We’re absolutely delighted to hear that you had such a positive experience with us. It's wonderful to know that our team was able to assist you quickly and efficiently. We truly appreciate your recommendation, and rest assured, we’re doing everything we can to get that fabric to you as soon as possible! It’s always a pleasure working with our customers, and we can’t wait to help you with your next project :-)

Rated 5 out of 5 stars
Verified

Good service

Date of experience: 19 March 2025

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Reply from Casa Cenina

Thanks a bunch, Janine! We're so happy you had a good experience with us. Enjoy your beautiful hand-dyed thread, and happy stitching! 😊
The Casa Cenina Team

Rated 5 out of 5 stars
Verified

Very good customer service

Very good customer service, helping with my order.

Date of experience: 05 March 2025

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Reply from Casa Cenina

Thank you so much, Daniela! We're really happy we could help with your order. Enjoy your Metallic Thread, and happy stitching! 😊
The Casa Cenina Team

Rated 5 out of 5 stars
Verified

Exactly what I needed

Exactly what I needed. Extremely quick shipping.

Date of experience: 17 March 2025

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Reply from Casa Cenina

Thank you so much for your lovely review, Leslie! We’re thrilled to hear it was just what you needed and that our shipping was lightning fast. Happy stitching, and may your projects turn out wonderfully!
The Casa Cenina Team

Rated 5 out of 5 stars
Verified

Wow!

Well organized pattern.

Date of experience: 20 March 2025

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Reply from Casa Cenina

Thank you so much for your lovely review, Robert! It’s great to know that you’re enjoying your Michelangelo project and that the pattern was well-organized. It’s truly a magnificent design, and we hope you have a fantastic time stitching it!
Happy stitching :-)
The Casa Cenina Team

Rated 5 out of 5 stars
Verified

A gratitude to your service

thank you for delivering the koala doll so fast. my daughter loves it very mcuh

Date of experience: 10 March 2025

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Reply from Casa Cenina

Thank you for your kind words, David! We're delighted to hear that your daughter loves the koala doll. It’s always a pleasure to provide fast and reliable service. Wishing her lots of joy with her new cuddly friend! 😊
The Casa Cenina Team

Rated 5 out of 5 stars

Excellent website for cross stitch materials

I live in Sweden but have bought from this Italian company many times. They have one of the widest ranges of cross stitch materials in the EU, their English language website is easy to understand, they ship quickly and everything arrives well packed. The one and only time I received a wrong item, the problem was immediately rectified. I recommend them highly!

Date of experience: 15 March 2025

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Reply from Casa Cenina

Thank you so much for your wonderful review! We're thrilled that you're enjoying our wide range of cross-stitch materials and that our website is easy to navigate. It’s great to know that our fast shipping and careful packaging have made a positive impression. We always strive to provide excellent customer service, so we're glad the issue was resolved promptly when it arose. Your recommendation means a lot to us! We look forward to helping you with your next order.
Happy stitching ;-)
The Casa Cenina Team

Rated 5 out of 5 stars
Verified

Works well

Easy to order, pay and have delivered

Date of experience: 03 March 2025

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Reply from Casa Cenina

Thank you for your feedback, Eva! 😊 We’re so glad to hear that ordering and delivery were smooth and hassle-free. Enjoy stitching your mystery project—what an exciting adventure! 🧵✨
Happy stitching ;-)

Rated 5 out of 5 stars
Verified

I am very happy with my order

I am very happy with my order. Products are packaged neatly and undamaged. Casa Cenina is one of the best online stores that delivers a good customer service. I think I order something again soon. Thank you!

Date of experience: 28 February 2025

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Reply from Casa Cenina

Thank you so much for your kind words, Jelena! 😊 We’re delighted to hear that your order arrived neatly packaged and in perfect condition. That floral design is truly beautiful, and we’re thrilled that you enjoyed your shopping experience with us. We look forward to your next order! 💜🧵
Happy stitching,
The Casa Cenina Team

Rated 5 out of 5 stars
Verified

I’m very pleased I found Casa Cesina…

I’m very pleased I found Casa Cesina while browsing websites. Very quick delivery! I just love to Reticello book I bought.

Tätä kauppaa suosittelen kirjonnan ystäville. Nopea toimitus Italiasta Suomeen 👍💕

Date of experience: 27 February 2025

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Reply from Casa Cenina

Thank you for your lovely review, Nina! We’re so happy that you found Casa Cenina and that your Reticello book arrived quickly. It’s wonderful that you’d recommend our shop to fellow embroidery lovers in Finland—your support means a lot to us! :-)
The Casa Cenina Team

Rated 5 out of 5 stars

I like buying from Casa Cenina

I like buying from Casa Cenina, the selection is great and the delivery is very fast....
I can always find all the items I need for my cross-stitching. Fast delivery.

Date of experience: 12 February 2025

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Reply from Casa Cenina

Thank you so much for your wonderful review and for the 5 stars, Summer! 🌟 We’re so happy to hear that you love shopping with us and that our selection and fast delivery make your cross-stitching even more enjoyable. It means a lot to know you can always find what you need here! Happy stitching! 🧵✨

Rated 5 out of 5 stars
Verified

Secret stitch along order

Fast, reliable service, as always!

Date of experience: 28 January 2025

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Reply from Casa Cenina

Thank you so much, Anna! 😊 We're thrilled that your Secret Stitch Along order arrived quickly and smoothly—now the real fun begins! 🎉✨ We hope you have an amazing time stitching along with the mystery reveal. Can't wait to hear what you think of it!
Happy stitching and enjoy the adventure! 🧵🔎💙
The Casa Cenina Team

Rated 5 out of 5 stars

My absolute favourite online store for crafts!

I’ve purchased from this shop multiple times and am always amazed with the service provided! Clear communication of what the status of my order is, fast delivery (even when selecting the cheapest shipping option), and emails when a product I want is back in stock. Their frequent sales are so much fun and their customer service is great! Their site is also incredibly user-friendly, the fact that when you purchase a cross stitch chart you can also view the required materials to make it and add them all to your cart instantly is so helpful! They are my favourite store for all things cross stitch and they have such and incredible selection of products.

Date of experience: 14 February 2025

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Reply from Casa Cenina

Wow, Maura, your review just made our day! 🌟 Thank you so much for your amazing 5-star feedback and for being such a wonderful part of our creative community! We're absolutely thrilled to hear that you love shopping with us and that our service, sales, and site features make your stitching experience even better. It means the world to know we're your go-to store for all things cross stitch! 💕
We can't wait to help you with your next project—happy stitching and see you soon! 😊🧵✨
The Casa Cenina Team

Rated 5 out of 5 stars
Verified

Delivery was very fast

Delivery was very fast. Especially since it was delivered to the USA
The price of what I bought was less expensive even with shipping and exchange rates than what I would have had to pay if I was bought it here in America.

Date of experience: 28 January 2025

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Reply from Casa Cenina

Thank you for your wonderful review Janice! We're so happy to hear that your order arrived quickly, even all the way to the USA. It’s great to know that you found our prices competitive, even with shipping and exchange rates. We truly appreciate your support and look forward to serving you again soon at Casa Cenina ;-)

Rated 5 out of 5 stars
Verified

The delivery was quick and the items…

The delivery was quick and the items exactly fulfilled my expectations.

Date of experience: 27 January 2025

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Reply from Casa Cenina

Thank you so much for your kind review Véronique! We’re delighted to hear that your order arrived quickly and that "In a French Garden" met your expectations. It's a truly charming book, and we hope you enjoy every project in it!
Happy stitching ;-)
The Casa Cenina Team

Rated 4 out of 5 stars
Verified

Quick delivery.

Date of experience: 22 January 2025

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Reply from Casa Cenina

Thank you for your review, Anja! We’re so glad to hear that you appreciated the quick delivery. We hope you enjoy stitching Puppet Theater ;-) it’s such a delightful design!
Happy stitching!
The Casa Cenina Team

Rated 5 out of 5 stars
Verified

Super fast shipping

Super fast shipping! Have wanted this chart for several years!

Date of experience: 16 January 2025

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Reply from Casa Cenina

Thank you for your kind review, Angela! We’re delighted to hear that you finally got the Marquoir Mystery chart after waiting for it for so long. We hope you enjoy every stitch of this beautiful design! Happy stitching :-)
The Casa Cenina Team

Rated 5 out of 5 stars
Verified

Awesome!!

Awesome!!! thank you

Date of experience: 08 January 2025

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Reply from Casa Cenina

Thank you so much for your 5-star review, Judy! So happy to hear that you’re enjoying your chart and that it met your expectations. We hope the original wood creation adds the perfect finishing touch to your project!
Happy stitching ;-)
The Casa Cenina Team

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