Maqio  Reviews 1,362

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars


I am very happy with my purchase! The store offers toys that are no longer available elsewhere, which was a huge plus for me. Additionally, the shipping was incredibly fast, and the toy was carefu
lly packaged, arriving in perfect condition. I highly recommend this store and will definitely be back for more shopping!

Rated 5 out of 5 stars

Perfect, my son will love these for his birthday! The delivery was also very quick

Thankyou so much!!

Rated 5 out of 5 stars

I am extremely happy with my order. I get to relive my childhood thanks to the deadstock of moshi monsters toys that you have. Delivery was super quick, everything was packaged safely. I really appreciate it and I’ll be back for more if there’s any more goodies to find 💖

Rated 5 out of 5 stars

Bought some little people figures from this website first time, never heard of it , but no problems.


Company details

  1. #55 of 103 best companies in Toy shop

Written by the company

The Maqio journey began in 2010 when we began selling online. In 2011, we opened our first shop in Buxton, where business flourished, but we knew to provide convenient online selling was the most logical way for Maqio to grow. Combining our experience of merchandising our toy shop and selling online, we expanded our sales rapidly on various platforms worldwide. We focussed on making our systems more efficient while continuing to provide outstanding customer service, with our ambition to become the leading destination for buying toys. Within a year our online sales exceeded twenty times the turnover of the shop and so we decided to close that side of the business. Werented warehouse space, with the dream of owning our own location. Multiple moves later,we purchaseda 47,000 sq. ft warehouse with plans to expand further. Theconsistent growth and development of the company didn’t go unnoticed by the industry, and we were nominated at the 2018 Greater Manchester Ward Hadaway 50 Fastest Growing Companies Awards. Maqio Ltd placed in the top three for the Fastest Growing Companies in Greater Manchester Small Business category. As a premier toy seller, our collection of premium and best-selling toys and games are offered at competitive prices. Our team works hard to ensure our stock reflects the latest trends and can meet customer demand; weare in constant contact with our suppliers to secure the best possible prices, and pass on the savings to our valued customers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Perfect

Perfect, my son will love these for his birthday! The delivery was also very quick

Thankyou so much!!

Date of experience: 19 March 2025

Maqio  logo

Reply from Maqio

Thank you, Tayla ❤ We always aim to provide a positive shopping experience for our customers, and your feedback is truly appreciated ✨

Rated 5 out of 5 stars

Quick delivery and the toys were just…

Quick delivery and the toys were just what I was looking for at a very reasonable price.
Thank you.

Date of experience: 13 March 2025

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Reply from Maqio

Great news, Kirsty! 😊 We're so pleased to hear that you're happy with the products and service 🚀 Thank you for shopping with Maqio! ✨

Rated 5 out of 5 stars

Great service

Bought some little people figures from this website first time, never heard of it , but no problems.

Date of experience: 08 March 2025

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Reply from Maqio

Great to hear, Kaisi! 😃 Thank you for shopping with us and for taking the time to leave such a great review! ❤

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Good price for a little past favourite toy memory for my sons 40th! Thank you.

Date of experience: 13 March 2025

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Reply from Maqio

Thank you for your review, Annie! We're so pleased to hear that you're happy with your items. Enjoy! 🤩

Rated 5 out of 5 stars

I am extremely happy with my order

I am extremely happy with my order. I get to relive my childhood thanks to the deadstock of moshi monsters toys that you have. Delivery was super quick, everything was packaged safely. I really appreciate it and I’ll be back for more if there’s any more goodies to find 💖

Date of experience: 12 March 2025

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Reply from Maqio

We are so thrilled to hear that you are happy with your order ✨ thanks for shopping with us! We look forward to seeing you on the site again soon 😎

Rated 5 out of 5 stars

Lego 31143 Creator 3 in 1 Birdhouse Beehive or Hedgehog and Squirrel Toy

It was amazing :) I ordered the 3 in 1 lego of the birdhouse. It arrived quickly and well packaged. Thank you. Super fun to build and go between the different versions. Ended on the birdhouse as we love birds :) No issues.

Date of experience: 04 February 2025

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Reply from Maqio

Great to hear, Sharon 😄 thank you for your kind review ❤ we are so pleased to hear that you are happy with the products and service 🚀 enjoy your items 🎁

Rated 5 out of 5 stars

Great selection and fast shipping


I am very happy with my purchase! The store offers toys that are no longer available elsewhere, which was a huge plus for me. Additionally, the shipping was incredibly fast, and the toy was carefully packaged, arriving in perfect condition. I highly recommend this store and will definitely be back for more shopping!

Date of experience: 06 March 2025

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Reply from Maqio

Thank you for a great review, J.C ✨Thank you for choosing Maqio Toys ❤ enjoy your items 🎁

Rated 5 out of 5 stars

V happy

Good value, great packaging, fast delivery. Items were mint condition

Date of experience: 05 March 2025

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Reply from Maqio

Thanks for a great review, Dean 😃 Your feedback means a lot to us! 😊

Rated 5 out of 5 stars

Perfect products

Perfect products, really quick delivery! Competitive pricing will shop here again thank you!

Date of experience: 05 March 2025

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Reply from Maqio

Thanks for the great review, Hannah! 👍 We look forward to seeing you back on the website soon 😊

Rated 5 out of 5 stars

Great price and toys

Great price. Quick delivery. Excellent choice of toys.

Date of experience: 19 February 2025

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Reply from Maqio

Thank you, Zainab 😄 enjoy your items 🎁

Rated 5 out of 5 stars

Great prices

Great prices, great shipping. Will definitely be buying from you guys again soon..

Date of experience: 28 February 2025

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Reply from Maqio

Great to hear Ronnie 😃 thanks for your review and support 👍

Rated 1 out of 5 stars

Refuse to comply with consumer legislation

Bought a nerf gun for my sons christmas present. When opening it, there was a scope that rotated freely. In the weeks following, we had a friend over who stated that the gun should have come with another bit to hold the scope in place - basically the gun had been delivered incomplete. I emailed customer service who did not offer me a refund and offered me 20% off. This is not in line with my rights as the item was delivered incomplete and not as described. Unfortunately it seems common sense will not prevail here and the team have little appreciation of the rights of their consumers. In the process of filing a small claim. A shame to have to resort to such a heavy handed approach but the law is black and white.

Update - I received the response below but the last email I got stated ‘unfortunately we are unable to provide a full refund as it is after 30 days since purchase’. I then followed this up with a notice of claim letter outlining clearly my consumer rights. I’d be wary of dealing with this company as clearly you have to be prepared to litigate to exercise even the most basic consumer rights. As far as I am aware they are not in the process of resolving it. The last I heard was the email I quoted, a further misrepresentation.

Date of experience: 05 March 2025

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Reply from Maqio

Hi Victoria, I can see we are in the process of resolving this issue for you. Our customer service team will be in contact shortly with a resolution. Apologies for the delay and inconvenience this may have caused.

Rated 5 out of 5 stars

Great service

Great value for money, great service, really good packaging protecting the items and super fast free delivery, love it

Date of experience: 26 February 2025

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Reply from Maqio

Thank you for a fantastic review, Marie 😄 enjoy your items 🎁

Rated 5 out of 5 stars

Great find

Great find. I had never heard of this company. Found them looking for some toy figures for my son. Ordered from them twice now, and would definately use them again. Some great prices and reductions on various things. Good delivery times as well. Thank you.

Date of experience: 21 February 2025

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Reply from Maqio

Great to hear, Michael! We’re so glad you’re happy with your purchases. Thanks for shopping with Maqio Toys! 🚀✨😃

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