Simply best service
Simply best service. Everything as promised. Thank you!
Date of experience: 02 December 2024
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Reviews4.8
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Swift service and quick turnaround
Swift service and quick turnaround. The information you receive whilst doing your shopping online is incredible. Particularly information on what is compatible with your device. It makes you utilize it in many more ways than what you thought it can do!
Date of experience: 30 October 2024
Reply from ActiveGPS.co.uk
We are pleased that you found that we not only offer a swift service but our online website provides comprehensive information. Our website is regularly updated with the latest information and compatibility with new(er) models. Thank you ever so much for taking the time to write a TrustPilot review for your recent purchase from ActiveGPS.co.uk, it's greatly appreciated.
Great service from ActiveGPS
ActiveGPS was able to supply an item that is not easy to obtain, and delivered promtly. Perfect and highly recommended.
Date of experience: 04 November 2024
Excellent feedback
Excellent feedback, prior to order being placed.
GTM36 , replaces GTM25 with an intermittent power supply.
It turned out that the Traffic Message Channel wire had been broken as well.
So, now Traffic and power work without interruption.
Very pleased. Thank you James.
Cheers Peter
Date of experience: 15 August 2024
Reply from ActiveGPS.co.uk
Thank you Peter for taking the time to leave feedback on TrustPilot for your purchase of a Garmin GTM 36. We're delighted to hear that the purchase provided you with traffic information and that you are "very pleased" with the service that you received from us, especially James, prior to your purchase.
Excellent customer service
Tried to order gps belt clip online but had issues making the payment. Phoned activegps, who took my order over the phone, product arrived the following day. Very pleased with purchase, does exactly as described. Excellent customer service and delivery.
Date of experience: 23 September 2024
Reply from ActiveGPS.co.uk
Thank you for taking the time to write a TrustPilot review following your purchase and subsequent delivery. We are delighted to read we provided you with "Excellent customer service and delivery".
A really easy way of buying shower door…
A really easy way of buying shower door seals.I measured the gaps between the door and the wall and the door and the bath.A Great selection of seals with different sizes allowing for different size gaps.Really informative information of how to measure and fit.I was really impressed too at how easy these seals are to fit.
What I really liked too was the fact that if your door has a different size gap at either end then these guys also make seals to fit perfectly.
I ordered on the Monday and recieved my seals on the Wednesday. I highly recommend this company and wouldn't hesitate to buy from them again.
5 star experience.Thanks guys.
Date of experience: 09 September 2024
Works as it holds the mio dashcam…
Works as it holds the mio dashcam secure and unlike the original one fixed with glue pad this replacement allows you to move it or swap if you were to change cars. Excellent company
Date of experience: 27 August 2024
Reply from ActiveGPS.co.uk
Thank you taking the time to write a TrustPilot review of your recent order from ActiveGPS. We pride ourselves in only selling genuine manufactured products, accessories and maps. We are pleased to read to the purchased Mio MiVue Suction Cup Mount works better than the originally supplied adhesive mount.
Disappointed
The new dash cam mount is not as good as the original for my Mini Dash Cam 2. The original was very small, self-adhesive and excellent. Unfortunately, due to windscreen replacement I needed a new mount. The new version is demountable but it is soooooo large. And quite expensive! Really disappointing.
Date of experience: 12 August 2024
Reply from ActiveGPS.co.uk
I'm sorry to read that you were "Really disappointed" with your recent purchase from ActiveGPS. To provide you with some more information. We sell two different genuine Garmin windscreen mount options for the Garmin Dash Cam Mini 2. The suction cup version (you purchased) and the adhesive version (supplied with the Garmin Dash Cam Mini 2 from new). Both mounts are available to buy via the Garmin Dash Cam Mini / Mini 2 accessory webpage on ActiveGPS.co.uk: https://activegps.co.uk/garmin-dash-cam-mini-accessories.htm. The version you have purchased is designed to be removed with ease from the windscreen and reattached easily when required. Due to the suction cup mount requiring enough "suction" to stay on a vehicles windscreen and to also hold the weight of various Garmin Dash Cams, this mounts needs to be on the large size when compared to the original adhesive version. Thank you for your order and taking the time to leave your feedback.
Excellent service
Very helpful with information prior to making my purchase. Item arrived, as described, and within the timeframe I paid for. All-in-all an excellent service and I would definitely recommend and use again if required. It's refreshing these days to received such good service. Thank you.
Date of experience: 19 August 2024
Reply from ActiveGPS.co.uk
Fantastic to read that you received "Excellent service" from ActiveGPS prior to placing your order and that your order arrived with the time frame that you paid for. Thank you for taking the time to write your TrustPilot review.
Very prompt postage. New item in stock
Actually had stock as an opposed to many other suppliers who showed stock online but could not supply once an order had been placed and paid for. Then having to wait for refund.
New item in manufacturers box at good price..
Date of experience: 11 May 2023
Reply from ActiveGPS.co.uk
Thank you for taking the time to leave a TrustPilot review for your recent purchase from ActiveGPS. We pride ourselves selling only genuine products, accessories and maps. We're pleased we were able to fulfill your order when other suppliers couldn't.
Ordered an urgent item from ActiveGPS…
Ordered an urgent item from ActiveGPS on Friday for a before 9.00am next day Saturday delivery. Package delivered 8.45am Sat. OEM product was as described. Excellent service. Would buy from them again.
Date of experience: 18 August 2023
Reply from ActiveGPS.co.uk
That's fantastic to read your order was delivered before 9am on Saturday. We pride ourselves on selling only genuine OEM (Original Equipment Manufacturer). Unlike other retailers/selling platforms we don't sell third party products, maps and accessories. We hope to serve you again in the future. Thank you for taking the time to review your recent order and its delivery.
Genuine Garmin part.
The mount for my Garmin nuvi performed exactly as described and turned out to be a genuine Garmin part.
Well done Active.GPS.
Date of experience: 28 October 2024
Reply from ActiveGPS.co.uk
Thank you. We only sell genuine Garmin parts. Thank you for taking the time to write your TrustPilot review for your recent purchase from ActiveGPS.co.uk.
A quick delivery was
A quick delivery was well done. Only disappointment being no cover fitted to the bracket to keep inclement weather from the bracket contacts when the Sat Nav was not on the bracket. Was this an oversight on your part?
Date of experience: 01 February 2024
Reply from ActiveGPS.co.uk
Thank for you taking the time to leave a TrustPilot review of your recent purchase. A Garmin zumo 590/595 Motorycle Mount Weather Cover is available separately, please see: https://activegps.co.uk/garmin-zumo-590-mount-weather-cover.htm. So no oversight, it is the way Garmin sell the mount and weather cover separately. The same was true of the previous model, the popular Garmin zumo 660.
My Mistake
Ordered a replacement traffic cable for Garmin Nuvi.
Subsequently discovered that Trafficmaster provider was no longer active. Supplier did not advise me. So, my mistake and my original cable was still OK
Date of experience: 04 September 2023
Reply from ActiveGPS.co.uk
After reading your review we put the direct question to Garmin. Garmin confirmed: "The customer will be able to receive traffic information when using the GTM 36 cable. Garmin offers traffic avoidance on “LMT/MT” Garmin sat navs via RDS-TMC. RDS-TMC (Radio Data System – Traffic Message Channel) works over the traditional analogue FM radio to inform you of delays and alternative routes". Did you already own a GTM 36? What was your original cable?
Easy to use website ordering process
Easy to use website ordering process, top quality brand new items, & a decent price for a fresh out of the box brand new product.
Delivery was right on time & arrived in tip top condition, ready for immediate use.
Date of experience: 27 February 2024
Reply from ActiveGPS.co.uk
We are pleased that you found our website easy to use and easy to place your order. We only sell brand new and genuine items from the various manufacturers that we sell. Thank you for taking the time to write a TrustPilot review.
It was great experience!!!
It was great experience. Great customer service absolutely wonderful people I had dealt with, all issues can be sorted without any delay. All things positive.Thank you so much for everyone who running this business.
Date of experience: 01 May 2023
Reply from ActiveGPS.co.uk
Thank you for your fantastic review of your recent purchase from ActiveGPS. We are delighted to hear we provided you with a "great experience". I will pass your comments onto the team.
Excellent service
Excellent service. Confirmation email and dispatch notice, ideal communication, no need for 43 emails telling you nothing every 4 minutes!
Well packaged and delivered promptly.. What more could you want?
Date of experience: 02 October 2023
Reply from ActiveGPS.co.uk
We are pleased to read you like our simplistic approach to order confirmation email and dispatch email. Thank you for your order and taking the time to leave a TrustPilot review.
Good Heavy Duty GPS Holder
A really good heavy duty product which holds my Garmin DriveSmart 86 in place and doesn’t slide across the dashboard. Quite expensive for what it is but having trawled the internet the heavy duty GPS holders were hard to find. Plenty around which do slide across the dashboard so I was happy to pay the price to ensure my GPS was safe and stable.
Date of experience: 22 January 2024
Reply from ActiveGPS.co.uk
We are pleased to read that you are happy with your purchase. We only sell genuine Garmin accessories. The heavy duty mount that you purchased for use with your Garmin DriveSmart 86 is intended for use with that sat nav. We do not sell third party accessories. Thank you for taking the time to write a TrustPilot review of your recent purchased item from ActiveGPS.co.uk.
Snooper camera detector Great delivery,works really well
Great delivery,works really well, only down side is volume could do with being louder even with volume at it's max hard to hear,other than volume issue very good unit.
Date of experience: 14 June 2023
Reply from ActiveGPS.co.uk
I'm sorry to hear you feel the volume on your Snooper speed camera detector could be louder. We are pleased to read you received a great delivery and overall you are happy with your purchase. Thank you for taking the time to leave a TrustPilot review.
A solid source to handheld devices…
A solid source to handheld devices where you can lock the GPS 65s on to the bicycle for longer cycling journeys. It’s saves time getting it out of your pocket or clipping it on your self. A simple piece of kit for cycling and does the same as a cycling garmin.
Date of experience: 16 October 2023
Reply from ActiveGPS.co.uk
The Garmin handlebar mount kit is perfect for mounting Garmin handheld GPSMAP units such as the GPSMAP 65s on the handlebar of a bicycle. We are pleased to read you are happy with your recent purchase from ActiveGPS. Thank you for taking the time to leave a TrustPilot review.