Howdens Reviews

66,995  Excellent
TrustScore 4.5 out of 5

4.7

In the Kitchen supply shop category

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Reviews4.7

66,995 total


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Rated 5 out of 5 stars

PENZANCE branch do it again 👍

Great advice and information provided by John and the team at Penzance branch. Fantastic after sales and customer presentation of their dream kitchen. Quarts worktop experience very positive from start to finish very happy customers. Just laid kardean floring wow what a product a big step up from anything I've fitted before. Laid over old uneven concrete and looks fantastic and feels warm under foot. Thank you Penzance branch.

Date of experience: 03 January 2025

Reply from Howdens

Hello Tristan Cox, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.


Rated 5 out of 5 stars

Great Company Fantastic Kitchen

Thank you Nathan, for your patience, your eye for details and the result, our fantanstic new kitchen! Great experience from start to finish, Howdens are so professional and provide great service. Nothing was too much trouble and tweek after tweek was done until we arrived at what we wanted. All put together by our brilliant joiner Mark who added the perfect finishing touches.

Date of experience: 17 July 2024

Reply from Howdens

Good afternoon, we are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day.


Rated 5 out of 5 stars

Kirkintilloch branch are fantastic

Our first kitchen purchase - we felt we had a good idea what we wanted but were perhaps a bit light on specifics. The team in the Kirkintilloch branch were absolutely fantastic. They made us feel right at home, they were patient, took us through the selection process step-by-step and advised us on the more practical aspects which we'd overlooked. This really brought our 'idea' to life. We've now got our dream kitchen which looks amazing, is practical and flows perfectly. A big thanks goes to Gillian and her full team - a great experience which we cannot recommend highly enough.

Date of experience: 16 November 2024

Reply from Howdens

Good afternoon, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon.


Rated 2 out of 5 stars

Poor quality product

Poor quality product, kitchen designer didn't listen . Double/triple check your plan is what you are expecting especially with worktop and how many infills.
Check invoice for extras like quartz pack and that everything you ordered is there.

Date of experience: 25 October 2024

Reply from Howdens

Good morning, thank you for your feedback. Could you please email [email protected] with the location of the depot you’ve been in touch with so that we can provide further help?


Rated 5 out of 5 stars

Georgia and her Team of legends…

I’ve worked with Georgia and the team for over 3 years now. Howdens Charlton are a different breed… I send ALL my clients to them and have never had bad feedback or experiences. As a builder, when the kitchens going in and you need to alter something or add something; I can get parts within the hour from Howdens Charlton; that’s a service no other kitchen supplier can provide… fact, Boom.

Date of experience: 16 January 2025


Rated 5 out of 5 stars

Outstanding Experience

Howdens Joinery in Kingston have been amazing . Becca recently helped design our kitchen, met with our builder and supported us throughout the experience. The quality of the units is exceptional. Becca is a real credit to the company . All round great experience.

Date of experience: 17 October 2024


Rated 5 out of 5 stars

Had a great experience in the Coolock…

Had a great experience in the Coolock branch, Barbara designed a set of wardrobes for us and we couldn't be happier with how they turned out, in fact , all the staff in the branch where friendly and super helpful. Highly recommend 👌

Date of experience: 02 January 2025


Rated 5 out of 5 stars

Great service in all aspects

Great service
Very friendly professional service I have received including the manager they all went extra miles for me. Kitchen design staff were very friendly and give me the honest answers and information I required
The prices great as well on kitchen to laminate flooring
I will recommend anyone to Howdens Staples Corner

Date of experience: 03 January 2025

Reply from Howdens

Hi Kane Johnson-Bennett, thank you for leaving this 5-star review for Howdens - Staples Corner! Take care and have a lovely day.


Rated 5 out of 5 stars

Evelyn at Howdens Kirkintilloch was…

Evelyn at Howdens Kirkintilloch was very patient and helpful with us during our kitchen renovation journey. We chopped and changed a lot but despite this she didn’t give up on us and we got there in the end and finally got our kitchen the way we wanted it! Thanks for your help and time.

Date of experience: 14 November 2024


Rated 5 out of 5 stars

Excellent service.

Just a quick review to thank all the team at Howden's Grimsby (Birchin Way) for all of their help & effort with our purchase of a new kitchen from them. The whole process was excellent, from the initial design of the kitchen (by Rosie) to the finish. A few very small issues were soon resolved by manager Wayne, whom i must say was extremely helpful and very professional, nothing was too much bother for him. A wonderful, hassle-free experience, just what you need when you have put your trust into a company with such a great reputation. Thanks again to the team, huge thanks to Wayne & Rosie.

Date of experience: 16 January 2025

Reply from Howdens

Hello M Martin, we are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day.


Rated 5 out of 5 stars

Perfect delivery, as usual

Howdens have long been my ‘go to’ supplier for kitchens. Order process in store easy and efficient. This delivery was a replacement fridge freeze. Perfect delivery as arranged and very helpful driver who helped bring it inside my building. Thank you. Purchase is perfect for my tenant’s needs.

Date of experience: 09 January 2025

Reply from Howdens

Good morning Francesca de Bryas, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a great day.


Rated 5 out of 5 stars

Excellent service

The staff were very helpful and friendly. I was buying a kitchen and found the designer made plenty of time to listen to what I wanted and made good suggestions. I have been to the depot several times to discuss issues everyone I met could not have been more helpful I would highly recommend Cumnock depot

Date of experience: 09 January 2025


Rated 5 out of 5 stars

Exceptional on price and service

I have been using Howdens in Worthing for many years. Howdens are always competitive on price and the staff are very attentive and friendly. Craig and Laura always go above and beyond and always serving with a smile

Date of experience: 18 January 2025


Rated 5 out of 5 stars

Sharon at Howdens

Sharon at Howdens, West Norwood went above and beyond to help me find product numbers, assisted me with ordering, refunds etc. she is very knowledgeable, professional, helpful and friendly. I would definitely recommend Howdens for all kitchen supplies. Also, Thank you, Stuart for my lovely kitchen design. Great quality and It looks amazing.

Date of experience: 14 January 2025

Reply from Howdens

Hi there Ruth Bailey, we are so pleased to read your positive comments, thanks for leaving such a great review.


Rated 1 out of 5 stars

Would prefer to give no stars but couldn't

Shocking firm, I wouldn't touch them with a barge pole again. Left a corner void in the kitchen bigger than the wall cupboard next to it. Wall cupboard door has blown 4 days after fitting, fitter said he had informed them, they ignored it. They came out to see the faults in the kitchen and bkamed everything on the fitter, not on the fact it's a cheap and nasty kitchen. Wished I'd stuck with wren much better company.

Date of experience: 08 April 2024


Rated 5 out of 5 stars

Quality kitchens combined with quality service

We're fitting a kitchen from the Clerkenwell Gloss range and the quality is first class. The design stage was brilliant, and when we've come to fit it our job has been made easier by the designer's attention to detail (particularly where walls are really far out of plumb in the victorian house we're fitting it into - edge filler pieces measured accurately to account for things like this).

The local staff are all friendly, knowledgeable and efficient, so it's fantastic to combine great products with great service.

Date of experience: 08 January 2025


Rated 5 out of 5 stars

Customer service is always spot on

Customer service is always spot on, super helpful and friendly. Special mention of Neil and Hayley who go above and beyond every time. If I could replicate their service manner i would be a rich person!

Date of experience: 16 January 2025

Reply from Howdens

Good morning JEMMA CARR, It's great to read your feedback regarding our service. Take care and have a lovely day.


Rated 5 out of 5 stars

Shaun Cullen Howdens Bath

Having decided on a Howdens kitchen we were given an appointment within 2 days of enquiring. Shaun Cullen arrived and was friendly and professional. He listened well to our requirements and made suggestions where appropriate. Within a very short space of time we received our kitchen plans and were delighted. We thank Shaun for making this a stress free experience and would highly recommend.

Date of experience: 14 January 2025

Reply from Howdens

Hi Richard Cumberland, thank you for leaving this 5-star review for Howdens - Bath! Take care and have a lovely day.


Rated 5 out of 5 stars

Excellent and Outstanding Service Howdens Herne Bay

Howdens at Herne Bay everyone so helpful, professional, friendly and nothing is too much trouble. Thank you to Ben, Keira and Chloe for all their help and Ben you have been fantastic in sorting our doors for us. Would definitely recommend this branch of Howdens.

Date of experience: 14 January 2025

Reply from Howdens

Hi there Debbie Cattell, I am sure the team will be pleased to read your kind words! Best wishes.


Rated 5 out of 5 stars

Brilliant Georgia at Howdens Charlton

Georgia at Howdens Charlton was amazing throughout. My builders were not but Georgia really helped me when managing the issues we had with them. I would recommend her to anyone who wants a new kitchen designing. She was fab to work with. Thanks Georgia! Lauren (SE10)

Date of experience: 01 September 2024