Shipping policy

Standard Flat Rate Shipping may be shipped on USPS, UPS, or Delivered.  Wholesale Unlimited will decide which shipping method is best for your location.  Please note that Standard Flat Rate Shipping may take longer to process depending on order volume.  For expedited processing or to choose your preferred shipping method, please choose one of our expedited USPS or UPS shipping options.  Please note that Standard flat rate shipping excludes shipping to PO Boxes and APO/FPO/PS address.

Cookies are mailed out at the purchaser’s own risk. We pack the cookies as best we can, however there are times the cookies might be damaged by postal service handling.

If we ship out the wrong item, we will ship out the correct item at our own expense. We may ask the purchaser to send back the incorrect item at our expense.

If the customer orders the wrong item, we will exchange the product but the customer is responsible for all shipping charges.

If the customer is not satisfied with the quality of our product within 30 days of receiving the package, we will either replace the item or give them a credit on their next shipment.  

Personal checks are not accepted in our online store at this time.  If you would like to pay by personal check, please contact us at 1-(800)-820-SNAX (7629) to place your order.  Please note that the product will not be mailed out until check is received and cleared by the bank. For Personal Check orders, please call our toll free number at 1-(800)-820-SNAX (7629)

Return Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.


Sale items (if applicable)
Only regular priced items may be refunded, unfortunately Blue Box Sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Wholesale Unlimited Inc, 94-110 Kopake St, Waipahu HI 96797, United States.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a e-gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

Shipping
To return your product, you should contact us at info@wholesaleunlimitedhawaii to receive authorization and instructions.  If you are instructed to mail the product back to us please mail your product to: Wholesale Unlimited Inc, 94-110 Kopake St, Waipahu HI 96797, United States

Unless the return is due to our mistake, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.