Wikipedia:Articles for deletion/Talech

The following discussion is an archived debate of the proposed deletion of the article below. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the article's talk page or in a deletion review). No further edits should be made to this page.

The result was no consensus. – bradv🍁 04:29, 23 April 2020 (UTC)[reply]

Talech

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No significant/reliable coverage to establish notability. Fails WP:GNG and WP:COMPANY - The9Man ^(Talk) 16:30, 30 March 2020 (UTC)[reply]

Note: This discussion has been included in the list of Companies-related deletion discussions. - The9Man ^(Talk) 16:30, 30 March 2020 (UTC)[reply]

Note: This discussion has been included in the list of California-related deletion discussions. Shellwood (talk) 16:34, 30 March 2020 (UTC)[reply]

Keep per the significant coverage in multiple independent reliable sources.

Spadafora, Anthony (2019-02-20). "Talech POS review: A cloud-based iPad POS system with an emphasis on food service and retail". TechRadar. Archived from the original on 2020-03-31. Retrieved 2020-03-31.
Fairbanks, Lori (2020-01-06). "Talech Review". Business.com. Archived from the original on 2020-03-31. Retrieved 2020-03-31.
Kennedy, Patrick (2019-09-10). "US Bank makes first acquisition with new chief digital officer". Star Tribune. Archived from the original on 2020-03-31. Retrieved 2020-03-31.
"U.S. Bancorp (USB) Acquires Talech, To Boost Digital Banking". Zacks Investment Research. 2019-09-10. Archived from the original on 2020-03-31. Retrieved 2020-03-31.

Sources with quotes

Spadafora, Anthony (2019-02-20). "Talech POS review: A cloud-based iPad POS system with an emphasis on food service and retail". TechRadar. Archived from the original on 2020-03-31. Retrieved 2020-03-31.
The article notes:

Palo Alto-based Talech gets its name from an ancient Mayan word for someone who listens to the needs of others, and that is certainly true of this iPad-based POS system.
The company was first established back in 2012 and since then it has grown to provide POS solutions to small retail and restaurant businesses in the US, Canada, UK, Ireland and Spain.
...
Talech delivers a full-featured POS system for retail and restaurants, and because of its large development team, new features will likely be added over time. The company’s customer support goes above and beyond, which could certainly be helpful for businesses using a POS system for the first time.
If you’re comfortable being locked into using Apple’s iPad (which many users are) then Talech is well worth a look, and its Starter Plan is incentive enough to give this POS system a try for yourself.
Fairbanks, Lori (2020-01-06). "Talech Review". Business.com. Archived from the original on 2020-03-31. Retrieved 2020-03-31.
The review notes:

Talech, headquartered in Palo Alto, California, provides POS solutions to small retailers and restaurant businesses in the United States, Canada, the United Kingdom, Ireland and Spain. The company serves more than 8,000 businesses and was recently acquired by U.S. Bank. It has an app that lets you use an iPad as your POS terminal. Alternatively, you can use it with the Poynt Smart Terminal and the all-in-one Elo PayPoint. As it's a cloud-based system, you can access your data anytime, anywhere, from any device with a browser.
...
Drawbacks

There's no free trial period for Talech, which makes it difficult to determine whether the software is a good fit for your business before you subscribe. However, you can check out how-to videos on its YouTube channel and schedule a demo to get some idea of how the software works and what it can do. If you want to take the software for a test run before buying, it's not a bad idea to start out with a month-to-month subscription to the Starter plan. You'll want to avoid the Standard and Premium plans until you're ready to commit, since they require you to purchase the Getting Started package, which costs extra. The setup and training fees are another extra cost to consider before signing up with Talech, as some of the other top POS systems don't charge extra for these services.
The Talech website doesn't specify which reports are included with the basic accounting tools that come in the Starter plan. One item not included in the Starter plan is the dashboard, which most other POS systems include in all their plans.
Talech doesn't offer as many integrations as some of its competitors either, so you might not be able to seamlessly use all your related programs in conjunction with the system.
Kennedy, Patrick (2019-09-10). "US Bank makes first acquisition with new chief digital officer". Star Tribune. Archived from the original on 2020-03-31. Retrieved 2020-03-31.
The article notes:

U.S. Bank has acquired Talech, a Palo Alto, Calif.-based software company that provides point of sale services for small- and medium-sized companies.
Talech point-of-sale system is primarily for restauranteurs, retailers and service businesses. Among its functions the software can develop a digital map of a restaurants tables to aid in ordering and payments, manage a retailer’s inventory or schedule guests at salons and other service companies.
...
Talech which was founded in 2012 has 86 employees and serves more than 8,000 clients and processes approximately $2.3 billion worth of transactions. It is a business that U.S. Bancorp is familiar with. Elavon, a U.S. Bank subsidiary, has sold talech’s services for the past five years.
"U.S. Bancorp (USB) Acquires Talech, To Boost Digital Banking". Zacks Investment Research. 2019-09-10. Archived from the original on 2020-03-31. Retrieved 2020-03-31.
The article notes:

U.S. Bancorp recently completed the acquisition of Talech, a Palo Alto-based software company, thus taking another step toward digital banking, which has become essential in the technology-driven environment. Financial terms of the deal, however, remain undisclosed.
Talech works to simplify operations for small- and medium-sized businesses. It focuses on turning operational tasks, like order management, inventory and staff reporting, customer management, business insights and payments processing, into a single, united point-of-sale system

There is sufficient coverage in reliable sources to allow Talech to pass Wikipedia:Notability#General notability guideline, which requires "significant coverage in reliable sources that are independent of the subject".

Cunard (talk) 05:02, 31 March 2020 (UTC)[reply]

^[1] and ^[2] are tech blog articles and not reliable.
^[3] and^[4] are press releases about the aquisition and not independent or secondary. So these sources are not meeting primary criteria of WP:COMPANY. - The9Man ^(Talk) 11:29, 6 April 2020 (UTC)[reply]

TechRadar is owned by the reputable publisher Future plc. Business.com is owned by the reputable publisher Purch Group.

Both of these sources pass Wikipedia:Reliable sources. They are not unreliable blogs.

Both of the articles provide substantial commentary about Talech. The TechRadar article says in a "Cons" section that Talech has "No free trial", "Less integrations than rivals", and "Additional features cost extra". The Business.com article says:

Drawbacks

There's no free trial period for Talech, which makes it difficult to determine whether the software is a good fit for your business before you subscribe. However, you can check out how-to videos on its YouTube channel and schedule a demo to get some idea of how the software works and what it can do. If you want to take the software for a test run before buying, it's not a bad idea to start out with a month-to-month subscription to the Starter plan. You'll want to avoid the Standard and Premium plans until you're ready to commit, since they require you to purchase the Getting Started package, which costs extra. The setup and training fees are another extra cost to consider before signing up with Talech, as some of the other top POS systems don't charge extra for these services.
The Talech website doesn't specify which reports are included with the basic accounting tools that come in the Starter plan. One item not included in the Starter plan is the dashboard, which most other POS systems include in all their plans.
Talech doesn't offer as many integrations as some of its competitors either, so you might not be able to seamlessly use all your related programs in conjunction with the system.

The Star Tribune and Zacks Investment Research articles provide further details about Talech.

Cunard (talk) 04:08, 7 April 2020 (UTC)[reply]

References

Relisted to generate a more thorough discussion and clearer consensus.
Please add new comments below this notice. Thanks, North America¹⁰⁰⁰ 13:14, 6 April 2020 (UTC)[reply]

~~Delete~~ Merge with U.S. Bancorp and redirect. The test is not merely for "independent sources" or sources published by "reputable" publishers. The criteria for establishing notability for companies/organizations as per WP:NCORP is for multiple sources (at least two) of significant coverage with in-depth information *on the company* and (this bit is important!) containing "Independent Content". "Independent content", in order to count towards establishing notability, must include original and independent opinion, analysis, investigation, and fact checking that are clearly attributable to a source unaffiliated to the subject. One further note which is relevant for software companies in particular is that a review of the software often fails to include in-depth information on the company and therefore fails WP:CORPDEPTH.
- This TechRadar review of the software is not significant coverage (of the company) and fails to provide any in-depth information on the company. The article also openly acknowledges that it has taken information from the company's website. Reference fails WP:SIGCOV, WP:CORPDEPTH and (for information on the company) WP:ORGIND.
- This from Business.com is another in-depth review of the software and support services but it also contains virtually nothing about the company itself and what information is there is copied from their website or from the press releases after the company was acquired by US Bank. Reference fails WP:SIGCOV, WP:CORPDEPTH and (for information on the company) WP:ORGIND.
- This from Star Tribune is marked as a blog, fails WP:RS. Leaving that aside, it is also based on the announcement of the acquisition of the company, fails WP:ORGIND.
- This from Zacks is also entirely based on the same announcement. No "Independent Content" whatsoever, it is all copied from the announcement including the various quotes. Fails WP:ORGIND
I am unable to locate any references that meet the criteria for establishing notability of *the company*. Topic therefore fails GNG/WP:NCORP. HighKing⁺⁺ 11:58, 8 April 2020 (UTC)[reply]
- Comment: The reviews from TechRadar and Business.com contain substantial analysis of Talech software. They present the positive and negatives of the product. This is the independent analysis required by Wikipedia:Notability (organizations and companies)#Independent sources which says, "Independent content, in order to count towards establishing notability, must include original and independent opinion, analysis, investigation, and fact checking that are clearly attributable to a source unaffiliated to the subject." That the sources include some screenshots from Talech and a summary of the product does not make the source non-independent.
  Half of the body of the Wikipedia article is about the software so this article could be refocused to be about the software.
  Cunard (talk) 10:32, 9 April 2020 (UTC)[reply]
  - Response There's some fair points there Cunard. This article is currently about the company though and as per WP:NCORP, the references must establish the notability of the company. If the article was about a product (which would be a different article) then different guidelines are applicable. As it stands (and you're kinda agreeing with me), the references don't deal significantly with the company and therefore can't establish the notability of the company. HighKing⁺⁺ 15:37, 9 April 2020 (UTC)[reply]
    - The sources do generally focus on the product instead of the company so I would prefer to refocus the article to be about the software instead of delete the article entirely. Another alternative to deletion is to merge this article to U.S. Bancorp, which acquired Talech in 2019. I am fine with either refocusing the article to be about the software or doing a merge to U.S. Bancorp.
      Cunard (talk) 04:28, 10 April 2020 (UTC)[reply]
      - I've no problem with merging the article with U.S. Bancorp - I've changed my !vote to reflect this. I'm not too sure what guideline is applicable for software, it is a little confusing. NCORP says that the company must be notable in its own right before discussing the product but basic GNG would suggest otherwise. HighKing⁺⁺ 15:26, 21 April 2020 (UTC)[reply]

Relisted to generate a more thorough discussion and clearer consensus.
Relisting comment: Additional perspectives on the sources ability to convey notability would be good.
Please add new comments below this notice. Thanks, Barkeep49 (talk) 01:20, 15 April 2020 (UTC)[reply]

The above discussion is preserved as an archive of the debate. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the article's talk page or in a deletion review). No further edits should be made to this page.

[1] ttps://www.techradar.com/reviews/talech

[2] ttps://www.business.com/reviews/talech/

[3] ttps://www.zacks.com/stock/news/511124/us-bancorp-usb-acquires-talech-to-boost-digital-banking

[4] ttps://www.zacks.com/stock/news/511124/us-bancorp-usb-acquires-talech-to-boost-digital-banking

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