Families

Baby without seat

Babies under 2 years of age benefit from discounts of up to 90% on adult fares, excluding tax, on our entire network. Please let us know when booking that you are traveling with a baby.

Babies weighing less than 10kg or 70cm can be accommodated in a cradle. If over 10kg or 70cm and under 2 years of age. He will travel on his parents' lap with a suitable seatbelt. 

Baby with seat

Parents can choose to have a seat for their child. To take advantage of this option, you must :

• Book a ticket at the child fare (2 to 11 years) which benefits from a 25% reduction on the adult fare, excluding taxes, on our entire network. As this service is not available online, please contact our sales department as far in advance of your departure as possible.
• Have a car seat that meets at least one of the following appropriate certifications:

These standards apply to flights operated by Aircalin. Although it is possible to reserve a seat for an infant on flights outside the Aircalin network, it is the parents' responsibility to check whether their car seat is accepted by the partner airlines. Aircalin cannot be held responsible for the impossibility of using the car seat.

Accompanying travel and luggage

Babies must always be accompanied by an independent passenger of legal age. The accompanying person may be under 18 years of age if it is the father, mother or legal guardian.
A passenger may only accompany one baby. A second companion is therefore required to travel with 2 babies.

For children under the age of 2, you are entitled to one piece of baggage weighing 10 kg and one cradle, stroller or baby seat, on all flights operated by Aircalin, regardless of the booking class chosen.

Meals and cribs

Your baby can enjoy a special meal, adapted to his or her needs. Cribs are also available free of charge, subject to a weight (10kg) and height (70cm) limit. Please make these requests at the time of booking, no later than 24 hours before departure. As this service is not available via the Internet, please contact our sales department as far in advance of your departure as possible.

Reduced fares

When they are accompanied by an adult, children receive a 25% reduction.

Meals

It is possible to book a children’s meal on all Aircalin flights.

Don’t forget to order the children’s meal when you make the booking or when you buy the ticket, at the very latest 24H before departure.

Kid's Kit

The ‘KIDS AIRCALIN’ kit is offered to our youngest customers (aged 3 and over) on board all Aircalin flights. It includes an assortment of games, coloured pencils and a colouring book on the theme of New Caledonian biodiversity to keep your children entertained during the trip.

Bed and leg-rest

If you have reserved a seat for your child, you can bring a bed/leg-rest of the BedBox ® style only on board your Aircalin-operated flight. This comfort item, in the form of a suitcase, allows a child to lay down by acting as a seat extension. It counts as cabin luggage. 

It can be used for children up to 7 years old. The adults travelling with the child are responsible for its installation. 

Constraints to respect:

• Respect the manufacturer's instuctions for use
• The BedBox  ® must be closed and stored in the overhead lockers during take off and landing and during turbulence
• The BedBox  ® can only be used on window and middle-aisle seats 
• Do not place your meals or hot drinks on the lid of the BedBox ® 
• Ensure that your child's head is positioned towards the tail of the aircraft to correctly use the safety belt
• The use of this object must not inconvenience other passengers
• Your flight must be operated by Aircali
• The crew remain the final decision-makers regarding the use of this accessory on board. 

A child is authorised to travel alone from their 5th birthday.  Between 5 and 11 years of age, they are considered an U.M. and will be looked after by the Company’s personnel from check-in to arrival.  

From their 12th birthday, a child is considered to be independent, and can travel without special assistance. However, Aircalin offers young passengers aged 12 to 17 the option to travel as a U.M. This service is chargeable and optional.  

Bookings by internet are not possible for U.M. Please contact our commercial services in order to learn about the procedure to follow. They will offer you all the necessary advice to fill in the U.M. form.

A U.M. must have their own passport and personal visas, they cannot use their parents’ passport on which they are registered.

We recommend that you arrive at check-in at least 30 minutes before the check-in deadline, and that you inform our agents that your child is travelling alone as a U.M. You must remain at the airport until the aircraft takes off.

On arrival, the person collecting your child must be present at the arrival of the flight and show identification to our ground staff.

Find below, the detail of the rates:

^{*service sold for the Noumea - Paris CDG route via Bangkok or Singapore operated by Aircalin and/or Air France on. Product not available on KLM flights.}

On the condition that the first eight months of your pregnancy have passed without any symptoms that may indicate complications or a premature birth until the date of the flight, you are authorised to travel on an Aircalin flight without any special restrictions.  

From the ninth month of pregnancy or from any moment during your pregnancy if there are symptoms that may indicate complications or a premature birth, you should provide a medical agreement testifying to your capacity to travel by aircraft without danger to you or your child.  

How do you obtain a medical agreement ?

The procedure to obtain a medical certificate is the following:

• Your doctor completes a medical information form
• The document must be sent to the Company Doctor, who will determine the transport conditions

A medical certificate drawn up by the passenger’s doctor is not sufficient for a medical agreement: only the Company Doctor is authorised to declare whether air transport is possible or not.