Frequently Asked Questions
How do I place an order?
Option #1 Heart the items on our wedding inventory page. Be sure to provide your wedding day details and click “send list”. Option #2 In the header, hover over “contact us” click “request a quote” and complete the contact form. Option #3 Email us at [email protected]. Option #4 Give us a call at (863) 397-9225.
What products do you rent?
We rent the core items needed for a wedding: 6ft tables, cocktail tables, white padded folding chairs, gold & silver Chiavari chairs, charger plates, Royal Throne chairs + loveseat, tablecloths, napkins, and flatware. Check out our inventory here
Where do you deliver?
We deliver to Polk, Hillsborough, Pinellas, and Highlands Counties. We are more than happy to deliver outside of the counties listed, please note that additional fees will apply.
Are there any additional fees that I should be aware of?
Yes, all of our contracts include a 50% non-refundable deposit which is due at contract signing (this fee is applied to your rental total). There is also a non-refundable 10% cleaning and maintenance fee that is included in all contracts and this covers small nicks and damages to the rental products. If products are damaged beyond repair the contracted client will be responsible for fees and/or replacement costs, which will be quoted by our team. Any orders that are contracted for holiday delivery, and/or after 10:30pm will incur additional fees that start at $200+.
Is there an order minimum order?
Yes, we require a $300 minimum per order (does not include Royal Throne Collection).
How far in advance should I place my order?
More than 2 million couples wed every year (6,200+ weddings per day), so don’t wait to book your order. We always advise our couples to consider booking their rentals at least 5 months before their wedding date (the earlier the better). We accept a limited number of weddings every year, and our calendar fills up quickly. Don’t wait, contact us today!
Can I modify my order?
Yes! we can add or remove items from the proposal (up to two weeks before your contracted wedding date). Please note, that the modifications are based on product availability.
Will Any Event Linen & Chair Rental deliver my rental items?
Yes, delivery and pick is our only available option for our rental items (delivery rates vary). This limits the damage to our rental inventory as well as other liability issues. Our delivery starts as early as 9 am and our last pick-up is at 10:30 pm. Need the rental items longer? Late-night pickup (anytime after 10:30pm) starts at $200+, ask your AE rep for additional information.
How to finalize our delivery and pick-up times? expect my delivery time?
Two weeks prior to your wedding date our team will request a window time of delivery (2-hour window) and pick-up time. On your wedding day, our delivery team will contact your wedding planner/appointed day of contact with a more accurate delivery time. All delivery and pick-up times are available on a first-come first-serve basis.
Will Any Event Linen & Chair Rental set up the rental items?
Yes, we provide complimentary setup and breakdown services at your commercial wedding venue. Enjoy your wedding day, we will take care of the heavy lifting.
Do I need to return my items clean?
No, not clean, but we do request all rental items be debris-free and placed in the original cases provided. We ask that you shake off debris. Please do not attempt to clean table linens. If the linens are wet or have liquid spilled on them please leave them unfolded so they can air dry. Please do not attempt to clean table linens. Any Event Linen & Chair Rental has a specific cleaning process for the linens that protects the color and texture of the linen.
What happens if items are missing or damaged after the event?
The pickup staff will count the rental items on-site at your request to verify that everything is accounted for. We do charge for missing and damaged items (please refer to the contract for costs). All rental items have a listed replacement value. If any rental product(s) are lost or returned torn, burned, mildewed, or soiled beyond cleaning, the replacement value will be charged in addition to the rental charge. Any Event Linen & Chair Rental retains the ownership of ALL damaged rental items. Upon signing the rental agreement, the customer agrees that the replacement cost is not a purchase of the damaged rental product. If you find any rental items after the pickup is complete, please contact our offices as soon as possible.
How is payment handled?
We accept MasterCard, Visa, Discover, and American Express. In order to reserve rental items, we require a 50% non-refundable deposit, which will be applied to your rental total. Your final payment is due two weeks before the scheduled wedding date. For any checks that are returned to Any Event Linen & Chair Rental, a Nonsufficient Funds fee will be assessed a $50 NSF fee along with the balance of the order. All outstanding balances are due prior to delivery. All uncollected balances will be assessed fees for interest.
How do I return my linen rental delivery?
Our team will pick up all delivered rental items. This ensures that the rental items are not damaged or broken during transport. Please note that deliveries occur as early as 9:00am and our last pickup time is 10:30pm. If you have any questions please contact your AE representative
How do I contact Any Event Linen & Chair Rental Corporate Headquarters?
Chat with us below, send us an e-mail at [email protected] or give us a call at (863) 397-9225
Disclaimer
Any Event Linen & Chair Rental is not responsible for typographical errors. All prices are subject to change without notice. Due to color discrepancies involved in monitor and other output device displays, we cannot guarantee that the colors viewed on the website will match the fabric ordered.