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PRIVACY AND COOKIE POLICY
This Privacy Policy applies to Tablecross Inc., located at WeWork Link Square Shinjuku 16F, 5-27-5 Sendagaya, Shibuya-ku, Tokyo, 151-0051, Japan (hereinafter only
referred to as “byFood” or ”we”); the Websites (byfood.com, our mobile website, and any other web-based platforms, collectively, the “Websites”); and
governs our data collection, processing, and usage. Access to and use of the Websites, and the services provided on the Website (collectively, the
“Service”), will be subject to this Privacy Policy as set forth below.
Any information that we collect is subject to this Privacy Policy. We may, however, modify and revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you of those changes by posting them on the Services or by sending you an email or other notification, and we’ll indicate when those changes will become effective.
Any information that we collect is subject to this Privacy Policy. We may, however, modify and revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you of those changes by posting them on the Services or by sending you an email or other notification, and we’ll indicate when those changes will become effective.
Subject of Data Protection
The subject of data protection is personal data. Data is personal if it can be assigned to an identified or identifiable natural person. This includes
information such as names, addresses, email addresses, and telephone numbers. Collection, Processing, and Use of Personal Data on Request
The use of our Services is generally possible without providing personal data. You are neither obliged to visit the Websites nor to provide any personal
data. If you do not provide us with personal data, you might not be able to use individual functionalities of Services. Otherwise there will be no
consequences for you. The collection of users’ personal data through our Services is always on a voluntary basis, except in the cases described in the
following. We would like to point out that data transmission over the Internet (e.g. communication by email) can have security gaps. Complete protection
of data against access by third parties is not possible.
We collect, process, and use your personal data (which you have provided us with) when making a booking on your behalf or registering an account for our member area, to the extent necessary in each case for the following purposes:
We collect, process, and use your personal data (which you have provided us with) when making a booking on your behalf or registering an account for our member area, to the extent necessary in each case for the following purposes:
Registration and execution of the contract
- Data that you provide when setting up an account, such as your name, email address, telephone number, birthdate, country, state, and data which will be provided depending on the Service you use
- We collect, process and use transaction data regarding your activities while using Services (e.g. bookings)
- Billing and other data you provide for bookings
- Data collected in the context of reviews, chats, and correspondence on Services or by email, fax, and post
- Other personal data that we may ask you to provide for special purposes
- If you voluntarily provide us with additional personal data during registration, this data will also be used for the implementation of the usage relationship.
Contact establishment
- If you provide us with personal data for the purpose of contacting us, this data will be used by us as this is necessary for the purpose of the respective communication.
Marketing
- ByFood may process and use your personal data for marketing purposes, e.g. to send emails with general information or of an advertising nature (newsletter), on the basis of the declaration of consent you have given us.
- You can revoke the declarations of consent granted to us in this regard at any time with effect for the future. If you wish to opt-out of receiving these emails from us, please follow the instructions contained in an applicable email you receive from us, which will allow you to opt-out of receiving these types of email communications from us. In addition, you can object to this use, insofar as we use your personal data within the legally permissible framework for e.g. postal marketing measures. In both cases, please contact us.
Information you provide to payment processors
- The payment you made for Services will be processed through Stripe, a third-party payment processor. Stripe has access to your personal data only for the purpose of performing the payment on our behalf and are expressly obligated not to disclose or use your personal data for any other purpose. We do not store your credit card information in our database.
Aggregate information
- We may share your information with affiliated or unaffiliated third parties on an anonymous, aggregate basis. While this information will not identify you personally, in some instances these third parties may be able to combine this aggregate information with other data they have about you, or that they receive from third parties, in a manner that allows them to identify you personally.
Data Processing to Enable the Use of Services
When you use our Services, we collect the necessary data to enable you to use it (usage data). This includes your IP address and data about the start,
end, and subject of your use of the Services as well as any identification data (e.g. your login data when you log into a secure area). This data is
used to provide and design the Services according to users’ preference. This data is always deleted as soon as it is no longer required and if there are
no storage obligations. For information on the processing of pseudonymous usage profiles, see Pseudonymous Usage Profiles for Advertising and Market
Research (Web Tracking and Analysis) section.Data Processing for Mobile Devices
When you use our mobile Services, we may collect information about you and your mobile device as described above in this statement. If we collect other
personal data that is transferred as a result of your use of our mobile applications or your access to our Services with a mobile device, we will obtain
your express consent in advance.Data Collected from Other Sources
We may obtain additional information about you from third parties to supplement our account information to the extent permitted by law. This includes
demographic and navigation data.Cookies
When you visit our Services, information may be stored on your computer in the form of a cookie. This section describes the cookies we use and explains
why we use cookies and how we deal with the collected information. It also explains how cookies enable our Services to function properly and why you may
not be able to experience the full functionality of the Services if you disable the use of cookies. By visiting our Services without changing your
settings, you agree to receive all cookies and other data collection tools; however, if you do not accept the use of these cookies, you can change your
cookie settings at any time. All the companies or networks that we work with have their own privacy policies and offer a mechanism for users to opt out
tracking and behavioral targeting available through the ad itself or through the opt-out mechanisms listed in the “How to control or delete cookies”
section.What types of cookies do we use?
The types of cookies used by us and our partners in connection with our Services can be classified into one of four categories, namely “cookies
necessary for our essential purposes,” “performance and analytics cookies,” “advertising and tracking cookies,” and “social media cookies.” We have set
out some further information about each category, and the purposes of the cookies we and third parties set in the following table.- Cookies Necessary for Our Essential PurposeThese cookies are essential in providing you with our Services. These cookies also support features, such as access to secure areas. Without these cookies, services you have asked for, such as transactional pages and secure login accounts, would not be possible.
- Performance and Analytics CookiesWe use performance/analytics cookies to analyze how our Services are accessed, used, or are performing to provide you with better user experience and to maintain, operate and continually improve Services. For example, these cookies allow us to:
- Better understand the visitors of our Services in order to improve and ensure present and relevant content;
- Test different design ideas for particular pages, such as our homepage;
- Collect information about our Service visitors, such as where they are located and what browsers they are using;
- Determine the number of unique users that visit our Services;
- Improve our Services by measuring any errors that occur;
- Conduct research and diagnostics to improve product offerings.
We use Google Analytics and many other analytics tools to help us understand how users engage with Services. These web analytics services use first-party cookies to track user interactions, in our case, this means they are used to collect information about how visitors are using our Services. This information is used to compile reports and create functions to help us improve our Services. The reports disclose Service trends without identifying individual visitors. Some methods will allow you to opt out of tracking with their software directly. For instance, while you cannot opt out of the use of cookies with our Services, you can opt out of Google Analytics without affecting how you visit our site – for more information on opting by Google Analytics across all Services you use, visit this Google page. - Advertising and Tracking CookiesWe may allow third-party companies, including advertising companies (such as Google), to place cookies on our Services. These cookies enable such companies to track your activity across various sites where they display ads and record your activities, so they can show ads that they consider relevant to you as you browse the Internet. These cookies store information about the content you are browsing together with an identifier linked to your device or IP address.
These cookies also allow us and third parties to know whether you've seen an ad or a type of ad, and how long it has been since you've last seen it. This information is used for frequency capping purposes, to help tailor the ads you see, and to measure the effectiveness of ads. - Third Party CookiesThere are various pages on our Services where third parties provide applications of their own cookies to track the success of their services (applications) or customize applications for you. Due to how these cookies work, we cannot access the cookies, nor can the third parties access the data in cookies used by us. Some pages of our Services may also contain embedded content and these third-party sites may set their own cookies.
How to control or delete cookies
You have the right to accept or stop cookies from being stored on your device at any time by modifying the settings in your web browser to reflect your
cookie preferences.
Please be aware that you may not be able to use all the interactive features of the Services once cookies are disabled.
Most browsers offer instructions on how to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser.
If you only want to limit third-party advertising cookies, you can turn such cookies off by visiting the following links:
Please be aware that you may not be able to use all the interactive features of the Services once cookies are disabled.
Most browsers offer instructions on how to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser.
If you only want to limit third-party advertising cookies, you can turn such cookies off by visiting the following links:
- Your Online Choices (www.youronlinechoices.com/uk/)
- Network Advertising Initiative (www.networkadvertising.org/)
- Digital Advertising Alliance (www.aboutads.info/consumers)
Cookies that have been set in the past
If you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we
will stop using the disabled cookies to collect any further information.Pseudonymous Usage Profiles for Advertising and Market Research (Web Tracking and Analysis)
ByFood uses web tracking systems for advertising, market research and to make your use of our Services as pleasant as possible. This allows us to
further develop our Services and tailor content to your needs. ByFood and third-party businesses may use the information collected through the Services
using cookies, web beacons, and other similar technologies to help manage online advertising programs. This information may enable us and our
third-party advertising services and other third-party businesses to track the actions of users online over time and across different websites or
platforms to measure statistics relating to marketing efforts and to deliver electronic advertisements that may be more relevant to individual consumers
and that will improve the consumer experience. For information about how tracking works for online advertising purposes, and what happens when you elect
a do-not-track option, visit http://www.aboutads.info/choices. In addition, some third-party businesses may provide a mechanism to opt-out of their
technology. For more information about the opt-out process, you may visit the Network Advertising Initiative website, available at:
http://www.networkadvertising.org/managing/opt_out.asp.Legal Basis for Data Processing
If you reside within the European Economic Area (EEA), our processing of your personal information will be legitimized as follows:- Whenever we require your consent for the processing of your personal information such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This article in the GDPR describes when processing can be done lawfully.
- If the processing of your personal data is necessary for the performance of a contract between you and byFood or for taking any pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b).”). If this data is not processed, byFood will not be able to execute the contract with you.
- Where the processing is necessary for us to comply with a legal obligation, we will process your information on the basis of GDPR Article 6(1) lit. (c), for example, complying in the fields of employment law.
- And where the processing is necessary for the purposes of byFood’s legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f), for example, to detect fraud.
Transmission to Third Parties
Your personal data will only be transmitted to third parties if this is legally permitted or if you have given your prior consent. In particular, we
will not sell your data to third parties or market it in any other way. We will only disclose your data to government authorities as part of legal
obligations or as a result of an official order or court decision. We have bound our employees and partners to secrecy and to comply with data
protection regulations.How We Share Your Personal Data with Third Parties
Except as set forth in this Privacy Policy or when specifically agreed to by you, we will not disclose personal information we gather from you to third
parties unless we are required to share this information to complete your request or for legitimate business purposes. ByFood shares personal
information in the following circumstances: We may share your information with vendors or third parties who deliver or provide goods and services or
otherwise act on behalf of or at the direction of byFood. These third parties may include, for example, our third-party (technology) providers, Hosts,
and partners. These third-party service providers will only have access to the information needed to perform these limited functions on our behalf.Data Transmission to Countries Outside the EU
Since our Services are based in Japan, we will transmit your data outside the EU. We ensure that the data recipient guarantees an appropriate level of
data protection and that no other interests worthy of protection conflict with the data transmission. ByFood relies on derogations as set forth in
Article 49 of the GDPR in the event no “adequacy” decision and no other safeguards under the GDPR are in place (for example binding corporate rules on
the transfer outside the EEA). In particular, we collect and transfer to countries outside the EU personal data only: with your explicit consent; to
perform a contract with you; in a manner that does not outweigh your rights and freedoms. If this data is not processed and transferred, byFood will not
be able to execute the contract with you or you will not have access to any or all of the benefits and features associated with your transaction. We
endeavor to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship
with byFood and the practices described in this Privacy Policy. In the event that you have any questions to this end, please contact us.
Deletion of Data
We retain data for the duration of your business relationship with us and otherwise as required under applicable law. Personal data will be kept for no
longer than is necessary for the purposes for which your personal data are processed. We will retain your personal data as long as you have a member
account or require our Services.If you are in the European Economic Area, at the moment you withdraw your consent for the processing of your personal data, all your personal data received and stored are erased if no longer needed by us. Unless we are required to retain this personal data by law or to comply with our regulatory obligations. In such a case, we will only keep this personal data for as long as necessary. For more information please contact us.
Data Security
ByFood has taken the necessary technical and organizational measures to protect the personal data provided by you against loss, destruction,
manipulation and unauthorized access. Our employees and all persons involved in data processing are obliged to comply with the data protection laws and
to treat personal data confidentially. Our employees have been trained accordingly. Both internal and external audits ensure compliance with all data
protection processes at byFood.
We use a secure online transmission procedure, the so-called "Secure Socket Layer" (SSL) transmission, to protect the personal data of our users. You can see this from the fact that an "s" (https://) is added to the address component http://, or a green, closed lock icon is displayed. By clicking on the icon, you will receive information about the SSL certificate used. The display of the icon depends on the browser version used by you. The SSL encryption guarantees that your data is transmitted in an encrypted and complete way.
We use a secure online transmission procedure, the so-called "Secure Socket Layer" (SSL) transmission, to protect the personal data of our users. You can see this from the fact that an "s" (https://) is added to the address component http://, or a green, closed lock icon is displayed. By clicking on the icon, you will receive information about the SSL certificate used. The display of the icon depends on the browser version used by you. The SSL encryption guarantees that your data is transmitted in an encrypted and complete way.
European Union Data Subjects Right
The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. If you wish to
confirm that byFood is processing your personal data, or to have access to the personal data byFood may have about you, or have other questions,
please contact us. You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside byFood might have
received the data from us; what the source of the information was (if you did not provide it directly to byFood); where the personal data is stored and
how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by us if it is inaccurate. You may request
that we erase that data or cease processing it, subject to certain exceptions. You may also ask us for your personal data to be supplemented or updated,
or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and
all legitimate reasons. You may withdraw your consent for the processing of personal data or the further processing of personal data by us at any time.
You may also request that byFood ceases using your data for direct marketing purposes. In many countries (including EEA countries), you have a right to
lodge a complaint with the appropriate data protection authority if you have concerns about how byFood processes your personal data. When technically
feasible, we will—at your request—provide your personal data to you or transmit it directly to another controller. You have the right to receive your
personal information in a structured and standard format.
In addition to the information contained in this Privacy Policy, you may be provided with additional and contextual information concerning particular services or the collection and processing of your personal data upon request.
In addition to the information contained in this Privacy Policy, you may be provided with additional and contextual information concerning particular services or the collection and processing of your personal data upon request.
No Automated Individual Decision
We do not use your personal data for automated individual decisions.How Can You Contact Us?
You will find our contact details as the responsible body in the imprint.
If you have any questions about our Privacy Policy, you can contact us at the following address:
Tablecross Inc.
WeWork Link Square Shinjuku 16F, 5-27-5 Sendagaya, Shibuya-ku, Tokyo, 151-0051, Japan
If you have any questions about our Privacy Policy, you can contact us at the following address:
Tablecross Inc.
WeWork Link Square Shinjuku 16F, 5-27-5 Sendagaya, Shibuya-ku, Tokyo, 151-0051, Japan
Or by filling out the form on the Contact us page.
Changes to the Privacy Policy
From time to time, we may need to update or modify this Privacy Policy, to reflect changes in our business practices, data collection practices or
organization. We reserve the right to amend this Privacy Policy at any time, for any reason, without notice to you, other than the posting of the
amended Privacy Policy on our Services, or, if you have provided your email address to us, sending you an email notifying you of the amended Privacy
Policy. It is strongly recommended to check the Services often, referring to the date of the last modification listed at the top. We will in any case
not reduce your rights under this Privacy Policy without your explicit and informed consent. If you do not agree to the changes, you should discontinue
your use of Services, and cease providing personal information to us, prior to the time the modified Privacy Policy takes effect. If you continue using
Services or provide personal information after the modified Privacy Policy takes effect, you will be bound by the modified Privacy Policy.
Last Updated: August 19, 2020
Last Updated: August 19, 2020
プライバシーポリシー
このプライバシーポリシー(以下「本プライバシーポリシー」といいます。)は、株式会社テーブルクロス(東京都渋谷区千駄ヶ谷5-27-5 リンクスクエア新宿Wework16階、代表取締役 城宝 薫)、及びその子会社(以下総称して「当社」といいます。)が、当社の運営する本サービス(以下に定義します。)に関して、ホスト(以下に定義します。)から取得した個人情報(平成15年法律第57号、個人情報の保護に関する法律(以下「個人情報保護法」といいます。)に定義される「個人情報」をいいます。)の取扱いについて定めています。
対象となる情報
本プライバシーポリシーは、当社が運営するグルメプラットフォーム「byFood」のサービス(以下「本サービス」といいます。)に関連して、当社が、[本サービスのウェブサイトに、レストラン等の飲食店、またはグルメツアーおよび料理教室などの旅行関連イベントもしくはサービスなどの「エクスペリエンス」に関する情報を掲載する、又は掲載することを希望するお取引先様(以下「ホスト」といいます。)から]取得する個人情報及び個人関連情報の取扱い、並びに当社が取得した個人情報を加工して作成した仮名加工情報及び匿名加工情報の取扱いについて定めるものです。個人情報の利用目的
当社は、取得した個人情報を、以下の目的の範囲内で適切に利用します。
本サービスの利用者の個人情報の利用目的
- ホストの情報を、本サービスのウェブサイトに掲載するため
- ホストへの本サービスに関する案内のため
- 本サービス及び新規サービスの改善及び開発のため
- お問い合わせ対応のため
- ホストに対するアンケート、モニター、取材等の実施のため
- ホストに合わせてカスタマイズしたコンテンツを提供するため
- ホストに本サービス(ホストが利用する本サービスに限られません。)や当社に関するお知らせを送信するため
- マーケティング及びキャンペーンの配信、表示、効果測定等のため
- 特定の個人を識別できない形式に加工した、ホストが利用する本サービスの利用状況に関する統計データを作成するため
- ホストが利用する本サービスに係る利用規約で禁じられている行為、またはそのおそれのある行為を防止、調査し、それらに基づき適切に対処するため
- その他前各項目に付帯・関連する事項のため
当社の業務委託先、取引先等お取引先の皆様の個人情報の利用目的
- 業務上必要なご連絡、契約の履行、商談等のため
- 取引先情報の管理のため
個人情報の第三者への提供
当社は、お預かりした個人情報を第三者に提供することは行いません。ただし、以下の場合は除きます。
- ホストから第三者への提供について個別に同意を得た場合
- 上記2記載の各利用目的の達成に必要な範囲内で、個人情報の全部又は一部を当社の業務委託先へ提供する場合。この場合、当社は、業務委託先に対し情報管理に関する適切な監督を行ったうえで提供を行います。
- 当社で以下の共同利用を行う場合
- 共同利用される情報項目:当社が取得した個人情報。
- 共同利用の目的:上記2記載の利用目的と同じです。
- その他個人情報保護法に基づき許容される場合
なお、当社は、ホストから同意を得た場合等、個人情報保護法で認められる場合を除き、個人情報を海外にある第三者に提供することはありません。
個人関連情報の第三者への提供
当社は、個人関連情報(個人情報保護法に定義されるものをいい、例えば閲覧履歴、位置情報、Cookie等のうち特定の個人を識別できないものが該当します。)を広告プラットフォーム等の第三者に提供することがあります。
上記提供の際に、当社において、当該第三者が、上記個人関連情報をホストご本人が識別される情報と突合させて、個人データ(個人情報保護法に定義されるものをいいます。)として取得することが想定される場合、当社は個人情報保護法上求められる義務を履行した上で上記提供を行います。
なお、本プライバシーポリシーにご同意のうえで本サービスをご利用いただくホストにつきましては、上記同意をもって、上記第三者がホストの個人関連情報を個人データとして取得することについてもご同意いただきます。
個人情報に関する本人からの開示、訂正、削除、消去、及び利用停止等の方法
ホストは、個人情報保護法に従い、ホストご本人の個人情報の開示(個人データを第三者に提供し又は提供を受ける場合にはその記録を含むものとし、以下同様とします。)、訂正、削除、消去、及び利用停止等を請求することができます。個人情報の開示、訂正、削除、消去、及び利用停止等のご請求は、下記10のお問い合わせ専用フォームからご連絡ください。ご連絡いただきましたら、必要書類や具体的な手続きをご案内いたします。なお、個人情報の開示を行う場合には、電磁的記録の提供による方法又は書面による方法のいずれかをご選択の上で、当社所定の本人確認書類をご提出いただきますので、あらかじめ御了承ください。
安全管理措置
当社は、個人情報の漏えい、滅失又は毀損の防止その他個人情報を安全に管理するために、オンライン・オフラインの両方において適切かつ合理的な方法により安全管理措置を実施しております。
従業員及び委託先の監督
当社では、セキュリティや個人情報の保護に関する社内教育等を定期的に実施し、従業員の個人情報の保護への意識の向上、啓発に努めています。また、当社は、各種業務において、個人情報の取扱いの全部又は一部を委託する場合があり、この場合、当社は、個人情報を適正に取り扱うと認められるものを選定し、委託契約において、安全管理措置、秘密保持、再委託の条件その他の個人情報の取扱いに関する事項について適正に定め、必要かつ適切な監督を実施します。
目的外利用について
当社では、ホストの同意なく、取得時点のプライバシーポリシーに記載されている利用目的の範囲を超えてホストの個人情報を利用することはありません。ただし、個人情報保護法で認められている事由に該当する場合は、この限りではありません。
プライバシーポリシーの変更手続
当社は、必要に応じて、本ポリシーを変更するものとし、変更後のプライバシーポリシーの内容及び施行時期を当社のウェブサイト上での表示その他の適切な方法により周知し、またはホストに通知します。なお、法令上ホストの同意が必要となるような変更を行う場合は、適切な方法によりホストからの同意を取得します。
お問い合わせ及び苦情等の窓口について
本プライバシーポリシー又は当社の個人情報の取扱に関してのお問合わせ・苦情等は以下の連絡先までご連絡ください。
https://www.byfood.com/contactus
https://www.byfood.com/contactus
リンク先の個人情報の取扱いについて
本サービスのウェブサイトには外部ウェブサイト等へのリンクが複数存在します。外部のウェブサイト等での個人情報の取扱について、本プライバシーポリシーは適用されませんので、当該ウェブサイト等の運営者が定めるプライバシーポリシーをご参照ください。ただし、当社がホストに対して行うアンケートについては、外部のASPを使用しており当社のウェブサイト以外のドメインに遷移することがありますが、個人情報の取扱に関しては本プライバシーポリシーが適用されます。