THE CARHARTT BUILT TO LAST COMMITMENT℠

OUR COMMITMENT

At Carhartt, we stand behind the quality, craftsmanship, and performance of every product we make. If one of our products should fail to meet your expectations, we’ll work to make it right through repair, replacement, or credit.

Since all apparel has an expected service life, this guarantee does not cover damage caused by normal wear and tear, misuse, neglect, or obvious abuse of the garment. Carhartt assumes no liability for garments that have been altered. For normal wear and tear, a reasonable and transparent charge may be applied for our repair services.

YOUR OLD GEAR’S STILL GOT WORK TO DO

A little repair work can go a heck of a long way. That’s why we won’t let something like a ripped zipper or a missing button be the reason your Carhartt retires early–or even worse, ends up in a landfill. We know that well-worn, passed-down Carhartts can hold a lot of sentimental value, so we’ll always treat your gear with great care while we make repairs to get it working, feeling, and looking as good as possible.

HERE’S WHAT WE CAN’T FIX

Just like even the best handymen and women out there, we can't fix everything. Currently we’re unable to repair:

IN-STORE REPAIRS NOW AVAILABLE

Have a Carhartt garment that could use a little TLC from our professional repair team? Stop by the Carhartt Store at Wicker Park (IL) or Murray (UT) to drop your gear off in person and have it assessed on-the-spot for a repair by our team of experts. If we can’t fix it up in store, we’ll send it off to our sewing facility to promptly get your gear the new zipper, button, strap, or patch it needs.

DIY REPAIR KITS

Sometimes all you need to fix your gear is the right materials. That’s why we built 3 custom Carhartt repair kits with the buttons, zipper sliders, and fabric patches you need to go ahead and get the job done yourself.