The Coolmath Privacy Policy
Effective Date: March 14, 2025
Coolmath.com LLC (“Coolmath.com”, “Company,” “we,” or “us”) values your privacy and understands the importance of keeping your personal information secure. We have written this Privacy Policy ("Policy") to help you understand how we collect, use, and share information that we obtain about users on CoolmathGames.com ("the Website") and the services available through the platform (collectively, “Services”). This Policy does not apply to other Coolmath.com, LLC websites or apps, such as coolmath4kids.com.
CoolmathGames.com is designed for users aged 13 and older. By accessing our Website, you attest that you are at least 13 years of age. If you are under 13 years of age, please visit our kids gaming website at Coolmath4Kids.com. We do not collect age-identifying information on the Website. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems. If you are a parent or legal guardian and think your child under 13 has given us personal information, you can email us at [email protected] and we will take steps to remove that information from our systems as soon as possible.
By downloading or using the Services, you understand that your information will be handled as described in this Policy. Your use of the Services, and any dispute over privacy, is subject to this Policy and our Terms of Use, including its applicable limitations on damages and the resolution of disputes.
Information We Collect
At Coolmath we are committed to minimizing the amount of personal information, especially sensitive information, we collect. We DO NOT ask for or collect information such as your name, address, phone number, age, gender, racial or ethnic origin, religious/political affiliation, health information, Social Security Number or other identifying information (e.g., driver's license number, passport number, or state ID), payment information (except in the context of signing up for a Premium Account), biometric information or precise geolocation data.
We also minimize potential inadvertent sharing of data by removing text entry and chat in multiplayer games, and limiting messaging between users to white-listed preapproved messaging that does not contain personal information.
Information You Provide
You have the option to sign up for an account. When you sign up, you enter a Login ID along with a password. You will also receive an automatically generated username that will be visible to others but randomized to protect your identity.
You also have the option to sign up for a paid subscription to the Services. If you choose to subscribe, you will be required to provide us with your email address, password, and credit card information. You may also create your own username.
We also maintain records of customer service and other communications with users, including the nature of the request, name and contact information. If you choose to contact us, please do not provide any sensitive information to us. If you contact us for customer service or support we may maintain information you provide as part of that request, including your name, contact information and details about your request as a part of our customer relationship management records. We do not combine this information with other types of information for purposes other than responding to your request. We do not share this information with third parties, unless necessary to respond to your request.
Information We Collect Automatically
The Services allow users to play interactive games. We automatically collect information about your use of the Services, such as games played, scores, the length of time that you use our Services, and other activities on the Website. If you register an account on our Website, some of this information will be tied to your account.
We also automatically collect or analyze information about your browser and/or device. This information may include: IP address; device identifiers; device name and model; browser name and version; operating system name and version.
How We Use Your Information
We use your information for the following purposes:
Providing and Improving Our Services. To provide and maintain our Services; to process subscription payments if you’re a Subscriber; to provide troubleshooting; to improve our Services; to develop new features, products, or services; to perform technical operations, such as updating software; and for other customer service and support purposes.
Communications. To respond to your inquiries; or to communicate information about your account via email if you choose to become a paid Subscriber.
Research and Analytics. To better understand how users access and use our Services, and for other research and analytical purposes, such as to evaluate and improve our services and business operations and to develop additional products, services and features.
Protecting Rights and Interests. To protect the safety, rights, property, or security of Coolmath.com, the Services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity that we consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; and to enforce this Policy or our Terms of Use.
Legal Compliance. To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.
General Business Operations. Where appropriate for the administration of our general business, accounting, recordkeeping and legal functions. As part of our routine business administration, such as employee training, compliance auditing and similar internal activities.
Advertising. We use interest-based advertising so that we can provide our non-Subscriber Services free of charge. We do not sell personal information to data brokers or other third parties for monetary consideration. Coolmath does NOT connect any data collected through tracking technologies with identifying information such as name or email address.
All or partial advertising on this Website is managed by Playwire LLC. If Playwire publisher advertising services are used, Playwire LLC may collect and use certain aggregated and anonymized data for advertising purposes. To learn more about the types of data collected, how data is used and your choices as a user, please visit https://www.playwire.com/privacy-policy.
Our Consent Management Platform.If you are located in countries that are part of the European Economic Area, in the United Kingdom or Switzerland, you may be presented with messaging from our Consent Management Platform (CMP) around your privacy choices as a user in regards to digital advertising, applicable vendors, cookie usage and more. If you’d like to revisit the choices you have made previously on this Website, please click here.
For our EU Users: We rely on the following legal ground to process your personal information:
Consent. Some uses of your personal data as described in this Policy are subject to your consent. To withdraw your consent, please contact us at [email protected]. You may also refrain from providing your consent for cookies via your browser settings.
Performance of a contract. We may need to collect and use your personal information to enter into a contract with you and to perform Services that you request.
Legitimate Interests. We may use your personal information for our legitimate interests to provide our Services and to improve our Services and the content contained thereon. We may use technical information as described in this Privacy Policy and user personal information for our marketing purposes consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable law.
Compliance with Legal Obligations. We may use your personal information as necessary to comply with our legal obligations.
Disclosure of Information
We generally process data in the United States. When we share data, we provide data to companies globally. In each case, we have safeguards in place which allow those transfers to happen in a way that ensures data is handled in accordance with the applicable law.
In general, we may share your information as follows:
Affiliates. We may disclose the information we collect from you to our affiliates or subsidiaries, including other companies within the Sandbox International Holdings Ltd group of companies; however, if we do so, their use and disclosure of your information will be subject to this Policy.
Service Providers. We may disclose the information we collect from you to other companies who perform services on our behalf. For example, we may share information with vendors who process subscription payments of our subscribers or who conduct satisfaction surveys on our behalf, in order to improve our site. These service providers are prohibited from retaining, using, or disclosing your information except as necessary to perform services for us.
Advertising Partners. We are an ad-supported business so that we can offer our non-Subscriber services free of charge, and we may disclose your information to our advertising partners (such as ad networks and advertisers) where they request the data to select and serve interest-based advertisements and to track the effectiveness of advertisements.
Business Transfers. We may disclose your information to another entity in connection with an acquisition or merger, sale or transfer of a business unit or assets, bankruptcy proceeding, or as part of any other similar business transfer, including during negotiations related to such transactions.
Protecting Rights and Interests. We may disclose your information to protect the safety, rights, property, or security of Coolmath.com, the Services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity which we, in our sole discretion, may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; and to enforce this Policy or Terms of Use.
Legal Compliance. We may disclose your information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; in response to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a government official.
Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for research, compliance, or other purposes.
Analytics and Tracking. We and our third-party service providers use cookies, local storage objects and other tracking mechanisms to track information about your use of our Website. We may combine this information with other information we collect from you (and our third-party service providers may do so on our behalf).
Cookies and Similar Technologies
We and our third-party partners use cookies, local storage objects and other tracking mechanisms to track information about your use of our Services, to measure traffic, to collect technical information about visitors’ devices to improve our site, to recognize new or past visitors, to offer interest-based advertisements, to better understand our visitors’ interests, and to observe visitors’ behaviors and browsing activities over time across websites and platforms. We may combine this information with other information we collect from you (and our third-party service providers may do so on our behalf). For more information, visit About Our Ads.
We use Google Analytics’ User-ID to collect and analyze information about use of the website and to help us understand activities and trends. As part of this service, we share a unique identifier with Google Analytics. This identifier is not linked to your name or any other individually identifying information we collect about you.
We also use Google Signals to help us better understand your usage of our Services across multiple devices. You can manage the data Google uses for Google Signals by visiting My Activity. You may opt-out of Google Analytics by installing a Google Analytics opt-out browser add-on available for download here: https://tools.google.com/dlpage/gaoptout.
Security
We are committed to maintaining the privacy and integrity of your information no matter where it is stored. We have information security and access policies that limit access to our systems and technology, and we protect data through the use of technological protection measures.
Unfortunately, the transmission of information via the internet is not completely secure. Although we implement and maintain reasonable measures to protect your personal information, we cannot guarantee the security of the information transmitted to us; therefore we do not assume any responsibility for any transmission of your information which you do at your own risk.
Links to Other Sites
Our Website may contain links to third-party websites or applications. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.
Your Privacy Rights and Choices
(a) General. This section is subject to specific disclosures on privacy rights set forth below. We are committed to facilitating the exercise of your rights granted by the laws of your jurisdiction and to which we are subject, which may include the right to request the correction, modification or deletion of your personal information and the right to opt out of the sale or sharing of your personal information (as applicable). Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal data, such as the right to complain to your local data protection authority and the right to appeal our decision regarding a data access request. We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to make a request, cancel your account or request we delete or no longer use your account information to provide you Services, contact us at [email protected]. Section (b) below describes the rights of those individuals located in the European Union, the United Kingdom or another jurisdiction that has adopted laws substantially similar to the European Union’s General Data Protection Regulation (GDPR). Section (c) describes the rights of residents of California (or another jurisdiction that has adopted laws substantially similar to the California Consumer Privacy Act).
(b)Your European Privacy Rights and Choices. If you are located in the European Union, the United Kingdom or another jurisdiction that has adopted laws substantially similar to the European Union’s General Data Protection Regulation (GDPR), your privacy rights include the following:
Transparency and the right to information. Through this policy we explain how we use and share your information.
Right of access, correction, restriction of processing, erasure. You may contact us to request information about the personal data we have collected from you and to request the correction, modification or deletion of such personal information, which requests we will do our best to honor subject to any legal and contractual obligations.
Right to withdraw your consent at any time. When we process your personal data based on your consent, you have the right to withdraw it at any time.
Right to object at any time. You have the right to object to our processing of your information. We will assess your request and provide a reply according to our legal and contractual obligations.
Right to data portability. You have the right to data portability of your own personal data.
Right not to be subject to an automated decision, including profiling. We do not make automated decisions using your personal data that may negatively impact you.
Right to lodge a complaint with a supervisory authority.
(c) California Disclosures. If you are a resident of California (or another state that has adopted laws substantially similar to the CCPA), you have the right to request:
The categories of personal information (including sensitive personal information if applicable) we have collected about you;
The categories of sources from which the personal information is collected;
The business or commercial purpose of collecting, selling or sharing personal information;
The categories of third parties with whom we share or sell personal information;
The categories of personal information about you that we have disclosed for business purposes;
The specific pieces of personal information we have collected about you.
Additionally, you have the right:
- to know the length of time we retain your personal information;
- to request deletion of your personal information;
- to request the correction of any inaccurate data;
- to opt out of the sale or sharing of your information (if applicable);
- to limit the use of sensitive personal information (if applicable); and
- to not be discriminated against for exercising any of your CCPA rights.
Collection and Disclosure of Personal Information
Over the past 12 months, we may have collected and disclosed the following categories of personal information from or about consumers or their devices, depending on their use of the Service:
Identifiers, such as consumers’ name, address, username, the Google Analytics User ID, and IP address.
Internet or other electronic network activity information, such as cookie information, clickstream information, information about consumers’ participation in surveys, and browsing history pertaining to their use of CoolMathGames.com.
Commercial information about any transactions within CoolMathGames.com (such as payment card information).
We have disclosed consumers’ personal information to the types of entities listed in Disclosure of Information in the body of the Policy.
We collect your personal information for the following purposes:
To operate and improve the Services;
To process surveys;
To serve interest-based advertising;
For security and verification purposes, including to prevent and detect fraudulent activity;
To address and remediate technical issues and bugs.
We use interest-based advertising so that we can provide our non-Subscriber Services free of charge. We do not sell personal information for monetary consideration.
For additional information about how we use consumers’ personal information see How We Use Your Information in the body of this Policy.
Our contact information is listed at the bottom of this policy.
California “Shine the Light” Information-Sharing Disclosure: Other than as may occur through interest-based advertising, we do not disclose to third parties information about you for their direct marketing purposes.
California Do Not Track Disclosure: We do not respond to Do Not Track browser settings.
Questions or Concerns
If you have any questions or concerns about this policy, please email us at
[email protected]
You can also write to us or call at:
Coolmath.com, LLC, Attn: Legal Department, 122 East 42nd Street, Suite 1611, New York, NY 10168, or call us at (646) 762 5605
Policy Changes
From time to time we may change our privacy policies. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.