Transforming insurance marketing with Customer Data Platforms: A deep-dive into strategy, implementation and future trends
April 03 by CX Network
A 60-minute expert session designed to equip you with the knowledge and strategies to harness CDPs for smarter data-driven marketing.
Redefine what's possible: The AI-powered future of customer service
April 03 by CX Network
Discover how to strategically implement AI across your service operations to automate workflows, reduce operational costs, and deliver the seamless CX that drives business growth.
Masterclass: Learn how to reduce support operations costs by up to 60% with conversational AI
April 01 by CX Network
A strategic framework for multi-lingual support team consolidation and AI implementation
Can Honor’s deepfake detection restore customer trust in AI?
March 14 by Amelia Brand
Honor’s AI deepfake detector verifies content in six seconds, boosting customer trust while keeping data private
Customer centricity, company growth and the future of customer listening
March 13 by Melanie Mingas
McKinsey’s Nicolas Maechler explains how leveraging customer feedback can drive experience-led growth – and double revenues
Omnichannel chaos: Why customers expect a seamless experience, but brands are falling behind
March 13 by Ekaterina Mironova
Discover how Sephora, Starbucks and KLM are setting the standards for seamless experience and how you can initiate an omnichannel transformation
