Q: Where are your Products Made?
A: They are made in small batches with love in Southern Idaho, USA
Q: Are your products cruelty-free?
A: Absolutely! We do not test any of our products or ingredients on animals.
Q: Do your products contain peanuts or tree nuts?
A: None of our products contain peanut or peanut oil. Some of our products contain:
- coconut oil
- sweet almond oil
- apricot kernel oil
Q: Do you use parabens in your products?
A: Never! We use only natural, plant based ingredients in our products including natural butters and oils with minimal to no preservatives.
Q: What is the shelf life of your products?
A: All ingredients in our products are Active - which means there are no fillers and all ingredients are used for a purpose. So long as your products are stored in a cool spot out of direct sunlight, your product will last for at least 12 months.
Q: How should I store my products?
A: Simply keep your products out of direct sunlight and away from extreme temperature changes. A cool, dark place is always best!
Q: What if my product melts or separates?
A: If your product melts, you should set your product with the top up in a cool, dark place until it retains it original texture. If a whipped product melts, you can expect it to have a slightly less "fluffy" texture but it will work as intended.
Q: Why does my new product look and smell different that the last time I ordered it?
A: We work with natural ingredients and build our products in small batches to retain freshness. The color and aroma of the products may vary slightly but the quality never will!
Q: When will my order ship?
A: We do our best to ship within 1-3 business days. Typically it is same or next business day. Weekends and holidays are not considered business days.
Q: What is your return policy?
A: Due to the nature of the products that we produce and sell, no returns are accepted. If you feel that the product is spoiled upon receipt (this can sometimes happen in extreme temperatures during shipping) please email us at [email protected] to discuss.