Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

A to Z

On our A to Z you will find an alphabetical list of the services and information we offer, as well as some information about key partner organisations. Please click on the letters below to see what options are available.

Benefits advice or help with a benefits appeal

Welfare Rights can help you with queries about your benefits, we can also help and support you to challenge benefit decisions with an appeal.

Find or register as a waste carrier

It is illegal to dispose of commercial or trade (business) waste at a Household Waste Recycling Centre (tip). If your waste is flytipped and is traced back to the owner, you can be prosecuted and fined up to £50,000. Find advice on what you should do to ensure you do not break any laws.

Walking and running

Walking and running are two of the most effective exercises you can do. Why not take advantage of the extensive variety of walking and running opportunities on offer in the county that are suitable for the whole family and for all fitness levels.

Winter service information

Details of our winter services such as gritting, snow clearance and salt bins. Daily weather forecasts, weather warnings and information about road and school closures or other service disruption. Advice to keep warm, keep well and drive safely.