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Difficult Conversations: Craft a Clear Message, Manage Emotions and Focus on a Solution
Difficult Conversations: Craft a Clear Message, Manage Emotions and Focus on a Solution
Difficult Conversations: Craft a Clear Message, Manage Emotions and Focus on a Solution
Audiobook1 hour

Difficult Conversations: Craft a Clear Message, Manage Emotions and Focus on a Solution

Rating: 4.5 out of 5 stars

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About this audiobook

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. Difficult Conversations walks you through:



● Uncovering the root cause of friction



● Maintaining a positive mindset



● Untangling the problem together



● Agreeing on a way forward



Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.
LanguageEnglish
PublisherAscent Audio
Release dateApr 11, 2023
ISBN9781663724281
Difficult Conversations: Craft a Clear Message, Manage Emotions and Focus on a Solution
Author

Harvard Business Review

Harvard Business Review es sin lugar a dudas la referencia más influyente en el sector editorial en temas de gestión y desarrollo de personas y de organizaciones. En sus publicaciones participan investigadores de reconocimiento y prestigio internacional, lo que hace que su catálogo incluya una gran cantidad de obras que se han convertido en best-sellers traducidos a múltiples idiomas.

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