Savvy Success: Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume I: You-Roles-Practice Environment
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These textbooks offer new, refreshing information on professional competencies, evidence-based decision making, technology and the ethical responsibilities that should be considered and conducted in the professional careers of dental hygienists and applied into practice every day.
Christine A. Hovliaras
Christine A. Hovliaras, RDH, BS, MBA, CDE, President, Professional Savvy, LLC, an oral care consulting, professional marketing and continuing education company located in New Jersey. Christine is a dental hygiene professional with over 28 years of experience in clinical, educational and research experience in both academia and industry. Her expertise in industry includes dental clinical research, sales training, professional sales and professional marketing and relations at the Warner-Lambert Company from 1989-2001. She was Editor-in-Chief of ADHA’s Access Magazine from 2005-2008 and Editor Emeritus during 2009-2010. She is a consultant, national and international speaker, professional writer and voiceover artist in the medical and scientific professions. Through Professional Savvy, LLC, Christine provides professional business marketing services and strategies to oral care companies, professional associations, and dental/specialty practices, speaking presentations at national and global professional meetings and career planning and business development opportunities for dental professionals. Christine has written numerous articles in dental peer-reviewed journals and professional dental hygiene magazines. Christine is a member of many professional dental hygiene and dental organizations. Christine also works part-time as a registered dental hygienist in New Jersey. She received the VIP Division 2011/2012 Professional Woman of the Year for Outstanding Leadership and Commitment with in the Dental Profession from the National Association of Professional Women, the 2009 New Jersey Dental Hygienists’ Association Carol King Award, 2008 Certification as a Dental Editor, 2006 Sigma Phi Alpha Honorary member, a 2005 Recipient of the Pfizer/ADHA Award of Excellence in Dental Hygiene and is a recipient of the Who’s Who in Business and Professional Executives in 2004.
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Savvy Success - Christine A. Hovliaras
SAVVY SUCCESS
Achieving Professional Excellence and
Career Satisfaction in the Dental Hygiene Profession
Volume I of Three Volumes
AuthorHouse™
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Bloomington, IN 47403
www.authorhouse.com
Phone: 1-800-839-8640
© 2012 Christine Hovliaras. All Rights Reserved.
No part of this book may be reproduced, stored in a retrieval system,
or transmitted by any means without the written permission of the author.
Published by AuthorHouse 08/30/2012
ISBN: 978-1-4772-0582-2 (sc)
978-1-4772-5360-1 (e)
Library of Congress Control Number: 2012908969
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Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.
SAVVY SUCCESS Code - 103 131_a_savvy.ai
SKU-000596872_TEXT_EBOOK.pdfAchieving Professional Excellence and
Career Satisfaction in the Dental Hygiene Profession
First Edition
Volume I of Three Volumes
Christine A. Hovliaras, RDH, BS, MBA, CDE
President, Professional Savvy, LLC
Flanders, New Jersey
Adjunct Faculty
Department of Dental Hygiene
New York University
College of Dentistry
New York, New York
Dedication
The first edition of SAVVY SUCCESS – Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume I of Three Volumes is dedicated to my loving parents, Ruth Ann and Crist Dimetrios Hovliaras and the biggest blessing of my life, my son, Jarod Crist Delozier.
The biggest dedication goes to my wonderful mother and best friend who passed away on Memorial Day in 2008 from metastatic breast cancer after she was a cancer survivor for 26 years. I want to thank her for everything she did for my sister, Pamela, and me during our lifetime together with her. She encouraged us to set goals, take opportunities that would come our way and to get a college education. She encouraged us to be truthful and respectful of others and treat people like we would always want to be treated. Proceeds from the sale of SAVVY SUCCESS will go to the Susan Komen Breast Cancer Research Foundation in my mother’s name to find a cure for cancer and offer hope to the dental hygienists I know who are affected by this terrible disease.
My second dedication is to my son, Jarod, who is going to be 12 in September. He continues to be the driving force in my life to be the best mother I can be. I continually strive to provide him with everything he needs to be successful as a young man. Jarod, I am so proud of you every day and for being by my side during the good and challenging times. You are the greatest gift I have received in my life.
My last dedication in SAVVY SUCCESS goes out to all the dental hygiene students in colleges/universities and to the practicing dental hygienists across the country and globally who are working hard each and every day with the patients they treat to inform, educate and provide valuable professional skills and techniques to improve their patients overall health and wellness. I trust the information you read in this textbook, Volume I, and in Volume II and III, will help give you a renewal and appreciation for everything dental hygienists can do in their careers. The art and science of the dental hygiene profession will continue to grow and expand with your involvement in the profession and participation in the communities you live in providing the utmost of care for your patients.
You can be anything you want to be, if only you believe with sufficient conviction and act in accordance with your faith; for whatever the mind can conceive and believe, the mind can achieve.
NAPOLEON HILL
Best-selling author of Think and Grow Rich
Dental Hygienists Interviewed
for SAVVY SUCCESS
Achieving Professional Excellence and
Career Satisfaction in the Dental Hygiene Profession
Volume I – Volume III
Cynthia C. Amyot, MSDH, EdD
Interim Associate Vice Provost, Online Education
University of Missouri-Kansas City
Director, Distance Education & Faculty Development
School of Dentistry
University of Missouri-Kansas City
Kansas City, Missouri
Jane A. Balavage, RDH, BS
Registered Dental Hygienist
Educator
Entrepreneur
Motivational Specialist
Dallas, Pennsylvania
Linda K. Bohacek, RDH, MA, CDHC, FAADH
Oral Health Consultant
Independent Contractor
Eau Claire, Wisconsin
Justin Bordessa, RDH
Registered Dental Hygienist
Santa Rosa, California
Colleen M. Brickle RDH, RF, EdD
Dean of Health Sciences
Normandale Community College
Bloomington, Minnesota
Mary Calka, RDH
Registered Dental Hygienist
Assistant Clinical Supervisor
All About Kids Pediatric Dentistry
Stamford, Connecticut
Administrative Assistant
American Academy of Dental Hygiene
New York, New York
Christine Charles, RDH, BS
Registered Dental Hygienist
Director, Scientific and Professional Affairs
Johnson & Johnson Consumer and Personal Products Worldwide
Division of Johnson & Johnson Consumer Companies, Inc.
Morris Plains, New Jersey
Mary Ann Cugini, RDH, MHP
Senior Clinical Investigator
Center for Clinical and Translational Research
The Forsyth Institute
Boston, Massachusetts
Gina Dellanina, RDH, BS, MS
Registered Dental Hygienist
Owner of Bubble Gum Smiles and the Prophy Aid®
Newport Coast, California
Ann-Marie C. DePalma, CDA, RDH, FADIA, FAADH
Continuing Education Speaker
Stoneham, Massachusetts
Diane Dornisch, RDH, MBA
Registered Dental Hygienist
Professional Educator
OraPharma, Inc.
Horsham, Pennsylvania
Claudine Paula Drew, RDH, CDA, MS, EdD
Chair, Department of Dental Hygiene
Eastern International College
Belleville, New Jersey
Tammy L. Filipiak, RDH, MS
Director of Clinical Development
Midwest Dental and Mountain Dental
Mosinee, Wisconsin
Jane L. Forrest, RDH, EdD
Professor of Clinical Dentistry
Section Chair, Behavioral Science & Practice Management
Division of Dental Public Health & Pediatric Dentistry
Director, National Center for Dental Hygiene Research & Practice
Ostrow School of Dentistry
University of Southern California
Los Angeles, California
Winnie Furnari, RDH, MS, FAADH
Registered Dental Hygienist
Yonkers, New York
Associate Professor
Department of Dental Hygiene
New York University
College of Dentistry
New York, New York
Peter M. Gangi, RDH, BSED
Registered Dental Hygienist
Office of P.M. Gangi, DMD
Methuen, Massachusetts
Adjunct Clinical Faculty Professor
Department of Dental Hygiene
Middlesex Community College
Lowell, Massachusetts
Kathy Voigt Geurink, RDH, MA
Clinical Associate Professor
Department of Dental Hygiene
The University of Texas Health Science
Center at San Antonio
Public Health Consultant
Association of State and Territorial Dental Directors
Granite Shoals, Texas
Teresa M. Graham, RDH
Registered Dental Hygienist
Brick, New Jersey
Donna M. Grzegorek, RDH
Registered Dental Hygienist
Speaker and Consultant
Barrington, Illinois
JoAnn R. Gurenlian, RDH, PhD
President, Gurenlian and Associates
President-Elect, International Federation of Dental Hygienists’
Haddonfield, New Jersey
Professor and Interim Graduate Program Director
Department of Dental Hygiene
Idaho State University
Pocatello, Idaho
Harold A. Henson, RDH, MEd
Associate Professor
Director, Clinical Simulation
The University of Texas School of Dentistry at Houston
Department of Periodontics and Dental Hygiene
Houston, Texas
Hope-Claire Holbeck, RDH, MS
Registered Dental Hygienist
Chairperson and Assistant Professor
Department of Dental Auxiliaries Education
Middlesex County College
Edison, New Jersey
Janet Kinney, RDH, MS, MS
Assistant Clinical Professor
Periodontics and Oral Medicine
University of Michigan
School of Dentistry
Ann Arbor, Michigan
Robyn Klose, RDH
Registered Dental Hygienist
Owner/Director – NC Dental U
Owner/Director – The Dental Assistant Academy
Director of Clinical Operations – Carolina Dental Management, Inc.
Wake Forest, North Carolina
Elizabeth Lopez, RDH
Registered Dental Hygienist
San Gabriel, California
Stephanie Maddox, RDH, MALD
Registered Dental Hygienist
Master, Academy of Laser Dentistry
Private Practice of Steven Holbrook, DMD
Albuquerque, New Mexico
Pamela J. Myers, RDH
University of Texas Medical Branch
Correctional Managed Care
Manager, Dental Hygiene Program
Huntsville Unit Infirmary
Huntsville, Texas
Vickie Orsini Nardello, RDH MS
State Representative
89th District Connecticut General Assembly
Prospect, Connecticut
Karen Neiner, RDH, MBA
Vice President
Corporate Development and Professional Relations
Hu-Friedy Manufacturing Company, Inc.
Chicago, Illinois
Debra Olsen, RDH, RDHAP
Registered Dental Hygienist in Alternative Practice
Smile Partners
Dental Hygiene Care for California’s Seniors & Special Needs
Los Angeles, California
Judith Dember-Paige RDH
Registered Dental Hygienist
Intern, Orofacial Myologist
Author
Westchester, New York
Michelle Panico, RDH, MA
Registered Dental Hygienist
Associate Director, Dentistry in the Community
A.T. Still University of Health Sciences
Arizona School of Dentistry & Oral Health
Community Partnerships & Public Health
Mesa, Arizona
Karen A. Raposa, RDH, MBA
Clinical Education Manager
Hu-Friedy Manufacturing Company, Inc.
Speaker and Author
Raynham, Massachusetts
Jill Rethman, RDH, BA
Editorial Director
Dimensions® of Dental Hygiene
Santa Ana, California
Adjunct Assistant Professor
Department of Dental Hygiene
Ohio State University College of Dentistry
Columbus, Ohio
Adjunct Instructor
Department of Dental Hygiene
University of Pittsburgh School of Dental Medicine
Pittsburgh, Pennsylvania
Candy B. Ross, RDH, BS
Director of Industry and Professional Relations
DEXIS, Gendex, i-CAT, Instrumentarium, KaVo,
Marus, Pelton & Crane and SOREDEX
Marietta, Georgia
Carlos Sanchez, RDH, BSDH, MPH
Registered Dental Hygienist
Los Angeles and Ventura, California
President, Hispanic Dental Association – Los Angeles
Co-Director, University of Southern California
Neighborhood Mobile Dental Van Prevention Program
Clinical Instructor, Division of Dental Public Health and Pediatric Dentistry
Herman Ostrow School of Dentistry
University of Southern California
Center for Community Oral Health Programs
Los Angeles, California
Mary Semancik, RDH
Registered Dental Hygienist
Herndon, Virginia
Jammie Shaughnessy, RDH
Owner, North Valley Comprehensive & Aesthetic Dentistry
Anthem, Arizona
Peggy J. Simonson, RDH, BS
Clinical Teaching Specialist
Candidate, Master in Dental Hygiene
University of Minnesota School of Dentistry
Oral Health Services for Older Adults Program and Division of Dental Hygiene
Department of Primary Care
Minneapolis, Minnesota
Rene Stephenson RDH, BSDH
Sales Representative
Daiichi Sankyo
Lufkin, Texas
Angie Stone, RDH, BS
President, HyLife LLC
Co-Founder, Adopt a Nursing Home
Training Manager, Florida Probe
Xylitol Educator, Wasatch Sales
Edgerton, Wisconsin
Gail Roitman-Trauger, RDH, BA
Territory Manager
Premier Dental Products
Evanston, Illinois
Joyce Turcotte, RDH, MEd, FAADH
President, Professional Learning Services, LLS
Clinical Instructor, Tunxis Community College
Farmington, Connecticut
Practicing Dental Hygienist
BLS Instructor Faculty, American Heart Association
Fairfield, Connecticut
Rebecca Van Horn RDH, BA
Dental Science Liaison Midwest
Procter & Gamble Company
Crest/Oral-B Oral Care Products
Chicago, Illinois
Margaret Walsh, RDH, MA, MS, EdD
Professor
Department of Preventive and Restorative Dental Sciences
University of California
School of Dentistry
San Francisco, California
Cheryl Westphal Theile, RDH, EdD
Assistant Dean for Allied Health Programs
Director, Dental Hygiene Programs
New York University
College of Dentistry
New York, New York
Esther M. Wilkins, BS, RDH, DMD
Department of Periodontology
Tufts University, School of Dental Medicine
Boston, Massachusetts
Forsyth School of Dental Hygiene
Massachusetts College of Pharmacy and Health Sciences
Boston, Massachusetts
Textbooks & Faculty Guide Contributors for
SAVVY SUCCESS
Achieving Professional Excellence and
Career Satisfaction in the Dental Hygiene Profession
Volume I – Volume III
Pamela L. Alberto, DMD
Clinical Associate Professor
Department of Oral and Maxillofacial Surgery
New Jersey Dental School
University of Medicine and Dentistry of New Jersey
Sparta, New Jersey
Kenneth Aschheim, DDS, FACD, FAGD
Associate Clinical Professor
New York University
School of Dentistry
New York, New York
Associate Clinical Professor
Mount Sinai School of Medicine
New York, New York
LaVon F. Blaesi, PhD
Faculty Member
Colorado State University
Department of Design & Merchandising
Fort Collins, Colorado
Kathleen Bokrossy, RDH
Registered Dental Hygienist
Business Director, D-Sharp Dental Instruments and rdhu
Burlington, Ontario
Canada
Denise M. Bowen, RDH, MS
Professor Emerita
Department of Dental Hygiene
Idaho State University
Pocatella, Idaho
Leanne Carlson, RDT, RDH
Clinical Training Manager
Ondine Biomedical and Periowave Dental Technologies
Vancouver, British Columbia
Canada
Christine Charles, RDH, BS
Registered Dental Hygienist
Director, Scientific and Professional Affairs
Johnson & Johnson Consumer and Personal Products Worldwide
Division of Johnson & Johnson Consumer Companies, Inc.
Morris Plains, New Jersey
Hong Chen, DDS, MS
Clinical Assistant Professor
Department of Endodontics
University of North Carolina – Chapel Hill
School of Dentistry
Chapel Hill, North Carolina
Xi Chen, DDS, PhD
Assistant Professor
University of North Carolina at Chapel Hill
School of Dentistry
Department of Dental Ecology
Chapel Hill, North Carolina
Louis G. DePaola, DDS, MS
Chairman, Clinical Operations Board
Professor, Department of Oncology & Diagnostic Sciences
University of Maryland School of Dentistry
Baltimore, Maryland
James Burke Fine, DMD
Assistant Dean for Postdoctoral Programs
Professor of Clinical Dental Medicine
Director, Postdoctoral Periodontics
Columbia University College of Dental Medicine
New York, New York
Attending Dental Surgeon, Presbyterian Hospital Dental Service
New York, New York
Jacqueline Freudenthal, RDH, MHE
Associate Professor
Department of Dental Hygiene
Idaho State University
Pocatello, Idaho
James Fricton, DDS, MS
Professor
University of Minnesota School of Dentistry and School of Public Health
Senior Researcher, HealthPartners Research Foundation
University of Minnesota
Minneapolis, Minnesota
Jacquelyn L. Fried, RDH, BA, MS
Associate Professor
Director of Inter-Professional Initiative
Department of Periodontology
University of Maryland School of Dentistry
Baltimore, Maryland
Jeffrey Gruneich, PhD
Co-Founder, Vice President
Provia Laboratories, LLC
Lexington, Massachusetts
Harold A. Henson, RDH, MEd
Associate Professor
Director, Clinical Simulation
The University of Texas School of Dentistry at Houston
Department of Periodontics and Dental Hygiene
Houston, Texas
Christine A. Hovliaras, RDH, BS, MBA, CDE
President, Professional Savvy, LLC
Adjunct Faculty, Department of Dental Hygiene
New York University College of Dentistry
New York, New York
Editor Emeritus, Access Magazine, 2009-2010
Editor-in-Chief, Access Magazine, 2005-2008
Flanders, New Jersey
Richard A. Huot, DDS
Private Practice
CEO, Beachside Dental Consultants, Inc.
Vero Beach, Florida
Claude G. Ibbott DMD, FRCD(c)
Private Practice Periodontist
Pasqua South Oral Health Centre
Regina, Saskatchewan
Canada
Olga A. C. Ibsen RDH, MS, FAADH
Adjunct Professor
Department of Oral and Maxillofacial Pathology, Radiology and Medicine
New York University College of Dentistry
New York, New York
Adjunct Professor
Department of Dental Hygiene
Fones School
University of Bridgeport
Bridgeport, Connecticut
Carol A. Jahn, RDH, MS
Senior Professional Relations Manager
Water Pik, Inc.
Warrenville, Illinois
Shelby L. Kahl, RDH, PC
Registered Dental Hygienist
CEO, Owner, Integrated Oral Health Practice
Shelby Kahl, RDH PC
Fort Collins, Colorado
Lorne Lavine, DMD
President, The Digital Dentist
Burbank, California
Mannie Levi, DDS
Adjunct Faculty
University of Medicine and Dentistry of New Jersey
School of Dentistry
Department of Pediatric Dentistry
West Caldwell, New Jersey
Risa H. Levi, RDH, MS
Assistant Professor
Middlesex County College
Department of Dental Auxiliaries
Division of Dental Hygiene
West Caldwell, New Jersey
Deborah S. Manne, RDH, RN, MSN, OCN®
Registered Dental Hygienist / Head and Neck Oncology Nurse
Adjunct Instructor, Department of Otolaryngology-Head and Surgery
Saint Louis University School of Medicine and Saint Louis University Cancer Center
St. Louis, Missouri
Doctoral Student, PhD in Nursing Program
Sinclair School of Nursing
University of Missouri
Columbia, Missouri
Aaron Mannella, DMD
Private Practice
Pediatric Dental Associates of Randolph
Randolph, New Jersey
Attending Dentist at Morristown Memorial Hospital
Morristown, New Jersey
Renee Marchant, RDH
Registered Dental Hygienist
Owner, Hands-On-Hygiene
Santa Rosa, California
Faith Y. Miller, RDH, MSEd
Associate Professor, Dental Hygiene
School of Allied Health
College of Applied Sciences and Arts
Southern Illinois University, Carbondale
Carbondale, Illinois
Angela Morris, RDH, MS, CCRA, CCRP
Neuroscience Graduate Student
University of Virginia
Charlottesville, Virginia
Angie Mott, RDH
Registered Dental Hygienist
Regulatory Chair, Academy of Laser Dentistry
Owasso, Oklahoma
Brian B. Nový, DDS
Assistant Professor
Department of Restorative Dentistry
Loma Linda University
School of Dentistry
Loma Linda, California
Carole A. Palmer, EdD, RD
Professor and Head, Division of Nutrition and Oral Health Promotion
Department of Public Health and Community Service
Tufts University School of Dental Medicine
Boston, Massachusetts
Professor and Head of the Master’s Program
Frances Stern Combined Dietetic Internship/Master’s Program
Tufts Medical Center and Friedman School of Nutrition Science and Policy
Tufts University
Boston, Massachusetts
Adjunct Professor, Public Health
Tufts University School of Medicine
Boston, Massachusetts
Edwin T. Parks, DMD, MS
Diplomate, American Academy Board of
Oral and Maxillofacial Radiology
Professor of Diagnostic Sciences
Indiana University School of Dentistry
Indianapolis, Indiana
Frieda A. Pickett, RDH, MS
Adjunct Associate Professor
Idaho State University
Graduate Dental Hygiene Division (Online Program)
Butler, Tennessee
Ellen J. Rogo, RDH, PhD
Registered Dental Hygienist
Associate Professor
Graduate Faculty Member
Department of Dental Hygiene
Idaho State University
Pocatello, Idaho
Colleen Rutledge, RDH
Owner of Perio-Therapeutics & Beyond
Dental Hygiene Consultant
National Speaker
Glenside, Pennsylvania
Sylvia L. Santos, RDH, MS
Associate Director
Oral Care Clinical Research
Johnson & Johnson Consumer & Personal Products Worldwide
Division of Johnson & Johnson Consumer Companies, Inc.
Morris Plains, New Jersey
Dianne L. Sefo, RDH, BA
Dental Hygiene Instructor
Concorde Career College
San Diego, California
Ann Eshenaur Spolarich, RDH, PhD
Clinical Associate Professor
Ostrow School of Dentistry of University of Southern California
Division of Dental Public Health and Pediatric Dentistry
Los Angeles, California
Adjunct Associate Professor and Course Director
Clinical Medicine and Pharmacology
Arizona School of Dentistry and Oral Health
Phoenix, Arizona
Lisa B. Stefanou, RDH, BS, MPH
Assistant Director Dental Hygiene Programs
Director of Admissions
Clinical Associate Professor
New York University College of Dentistry
New York, New York
Sharon C. Stull, CDA, BSDH, MS
Lecturer, BSDH Degree Completion Program Director
Community Outreach Coordinator and
Chief Department Advisor
Gene W. Hirschfeld School of Dental Hygiene
Norfolk, Virginia
Janice Hurley-Trailor, BS
Dentistry’s Image Expert
Dental Consultant
International Speaker and Author
Scottsdale, Arizona
Bethany Valachi, PT, MS, CEAS
Founder and CEO, Posturedontics, LLC
Dental Ergonomic Speaker, Consultant and Author
Clinical Instructor of Ergonomics
Oregon Health Sciences University
School of Dentistry
Portland, Oregon
Mark A. Varvares, MD, FACS
Professor and Chairman,
Department of Otolaryngology,
Head and Neck Surgery
The Donald and Marlene Jerome Endowed Chair in Otolaryngology
Director, The Saint Louis University Cancer Center
Saint Louis, Missouri
Lisa D. Vaughn, RDH, BS, MSA
Registered Dental Hygienist
Mount Holly Family Dentistry
Mount Holly, New Jersey
Dental Advisory Board Member
Camden County College
Camden, New Jersey
Gail F. Williamson, RDH, MS
Professor of Dental Diagnostic Sciences
Oral Pathology, Medicine and Radiology
Indiana University School of Dentistry
Indianapolis, Indiana
Textbooks & Faculty Guide Reviewers for
SAVVY SUCCESS
Achieving Professional Excellence and
Career Satisfaction in the Dental Hygiene Profession
Volume I – Volume III
Joanna Allaire, RDH, MDH
Assistant Professor
Department of Periodontics and Dental Hygiene
The University of Texas School of Dentistry at Houston
Houston, Texas
Meg D. Atwood, RDH, MPS
Associate Professor
Department of Dental Hygiene
Orange County Community College
Middletown, New York
Phebe Blitz, RDH, MS
Interim Dean of Instruction
Career and Technical Programs
Mesa Community College
Mesa, Arizona
Nancy T. Brohawn, RDH, BSDH
Registered Dental Hygienist
Newark, Delaware
Maria Delis, RDH, BS
Registered Dental Hygienist
Laguna Niguel, California
JoAnn R. Gurenlian, RDH, PhD
President, Gurenlian and Associates
President-Elect, International Federation of Dental Hygienists’
Haddonfield, New Jersey
Professor and Interim Graduate Program Director
Department of Dental Hygiene
Idaho State University
Pocatello, Idaho
Pamela A. Hovliaras, DMD, PA
Private Practice Dentist
Hovliaras & Guarnieri, PA
Sparta, New Jersey
Allyson Luckman, RDH, BS
Registered Dental Hygienist
Baltimore, Maryland
Eva M. Lupovici, RDH, MS
Clinical Professor
Department of Dental Hygiene
New York University
College of Dentistry
New York, New York
Oksana P. Mishler, RDH, BS
Clinical Instructor
Department of Periodontics
Division of Dental Hygiene
University of Maryland School of Dentistry
Baltimore, Maryland
Patricia Crane Ramsay, RDH
Director of Alumni Relations
Office of Development
Massachusetts College of Pharmacy and Health Sciences
Boston, Massachusetts
A. Lynn Tobin, RDH, MA
Adjunct Lecturer and Clinical Instructor
Department of Dental Hygiene
Middlesex County College
Edison, New Jersey
Diana Tosuni-O’Neill, RDH, BS
Registered Dental Hygienist
New City, New York
Preface
The first edition of SAVVY SUCCESS – Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession (Volume I – Volume III) is for student dental hygienists, dental hygiene faculty members and practicing dental hygienists in the United States and the international community. These textbooks offer new, refreshing information on professional competencies, evidence-based decision making, technology and the ethical responsibilities that should be considered and conducted in the professional careers of dental hygienists and applied into practice every day.
SAVVY SUCCESS has 3-Volume Textbooks and an accompanying Faculty Guide. The 3-Volume Textbooks are as follows:
• Volume I: You-Roles-Practice Environment
• Volume II: Patient Care
• Volume III: Technology-Ethics-Career Success
For Volume I of the three new textbooks, I interviewed over 45 dental hygienists who participated in hours of interviews designed to encourage and enlighten the profession about:
• Why they choose a career in dental hygiene;
• How they have helped their patients achieve improved oral care practices;
• What the dental hygiene profession has done for them as a person;
• What qualities do they feel that a dental hygienist must have to be successful;
• The importance of having a mentor; and
• How achieving career success can happen.
Additionally, SAVVY SUCCESS discusses the professional roles defined for dental hygiene as administrative/manager, advocate, clinician, educator, public health, research and the addition role of working in a corporate position. The dental hygienists chosen for Chapter 2: Professional Roles represent the five roles with the inclusion of public health being a part of them. These dental hygiene professionals provide their insights on what skills, education and experience is needed to be in each of these roles. It is an enlightening chapter that will provide both students and practicing dental hygienists a view of the other opportunities worth pursuing outside of clinical practice. In Chapter 3: Mentoring, I selected four dental hygienists who serve as mentors and role models in the dental hygiene profession. Their insights will help to spark that passion to get a mentor if one does not have one already.
In Chapter 5: Career Opportunities in Dental Hygiene, I interviewed 10 clinicians who have pursued other roles outside of those discussed in Chapter 2. The ten women highlighted in this chapter will enlighten the readers with other opportunities that a dental hygienist can pursue when they have the vision to pursue additional professional skills and education to obtain these other opportunities.
The goals of the new textbooks (Volume I – Volume III) and the accompanying faculty guide are to provide:
1. Student dental hygienists with the professional skill set they need to enter dental hygiene practice;
2. The professional competencies utilized in practice;
3. An overview of evidence-based decision making to identify the accurate decisions or diagnosis of issues with which patients may appear in practice; and
4. Career opportunities that can be pursued as dental hygienists gain their clinical and professional expertise in practice, as well as the confidence to be the best dental hygienist they can.
The practicing dental hygienists will be: 1) updated on clinical competencies in the delivery of patient care, 2) utilizing technologies to enhance practice-like functions, 3) informed about trends occurring in practice and the importance of ethical decision making and 4) pursuing career opportunities and career satisfaction in their dental hygiene careers.
The Three Textbooks Layout and Units
The units included in the three textbooks cover seven areas of topics that are important in pursuing a career as a dental hygienist. SAVVY SUCCESS Volume I: You-Roles-Practice Environment highlights defining who you are, professional roles and career opportunities in the dental hygiene profession, and the practice environment which includes the vision and future of dental hygiene, populations health considerations, business etiquette, leadership, the business of dental hygiene and assisted dental hygiene.
SAVVY SUCCESS Volume II: Patient Care discusses patient care and clinical competencies in the practice of dental hygiene which covers 18 chapters. SAVVY SUCCESS Volume III: Technology-Ethics-Career Success focuses on trends and technology (digital radiography, ergonomics, technology in practice, polishing procedures, oral-systemic disease link, teledentistry), ethical responsibility and patient intervention, lifelong learning, balancing work and life and finding career satisfaction to achieve career success as a dental hygiene professional.
The units of the three Savvy Success™ Textbooks (Volume I – III) are as follows:
Volume I: You-Roles-Practice Environment includes:
• Unit One: The Dental Hygiene Profession and Your Role in It (Chapters 1 – 5)
• Unit Two: Tools and Techniques for Career and Professional Development (Chapters 6 – 10)
• Unit Three: Practice Environment (Chapters 11 – 16)
Volume II: Patient Care includes:
• Unit Four: Patient Care (Chapters 17 – 34)
Volume III: Technology-Ethics-Career Success includes:
• Unit Five: Trends and Technology (Chapters 35 – 40)
• Unit Six: Ethical Decision Making (Chapters 41 – 45)
• Unit Seven: Securing Professional Career Satisfaction (Chapters 46 – 48)
Each of the 48 chapters in the first edition textbook, Volume I – Volume III of SAVVY SUCCESS contain Learning Objectives that will identify competencies that will be gained; a Chapter Overview; Critical Thinking Exercises to assist the student and dental hygiene professional in executing the learning strategies through independent thought and evidence based-decision making; Key Concepts that summarize the main learning objectives from the chapter; Chapter Text which may include tables, diagrams, boxes, sidebars, scripts, figures and suggested readings; and a Summary or Conclusion that provides closing remarks for chapters in SAVVY SUCCESS.
There is also an accompanying SAVVY SUCCESS Faculty Guide that has also been developed for the 3-Volume textbooks to assist dental hygiene educators in bringing this relevant information into their dental hygiene programs to educate dental hygiene students.
Overview of Seven Units of SAVVY SUCCESS (Volume I – III)
Volume I: You-Roles-Practice Environment
Unit One: The Dental Hygiene Profession and Your Role in It
This unit begins the new Volume I SAVVY SUCCESS™ textbook with interviews that I conducted with dental hygienists from across the United States who have had experience in the dental hygiene profession. These professionals provide their insights on what made them go into this career, who influenced them to choose dental hygiene and the skills and experiences that are important to be a successful dental hygiene professional.
Over 45 dental hygienists were interviewed by telephone or by email to share their expertise in the six professional roles in dental hygiene, as well as other roles dental hygienists can pursue to expand their learning, education, professional skills and competencies. A turn-key point in most dental hygienists’ careers occurs if they have a mentor who can work with them. Someone to whom they can turn to for guidance, assistance and discussion to identify career opportunities and avenues one may want to pursue in their dental hygiene career.
Career success and expanded opportunities are discussed with insights from ten dental hygienists who have pursued other career opportunities in the profession such as: inventor, forensic dentistry, veterinary dentistry, owning a dental practice, public health, public speaking, editorial director of a peer-reviewed journal, continuing education business owner, book author and a dental hygienist working in a prison facility.
Unit Two: Tools and Techniques for Career Development
This unit will be of great assistance to new graduates writing cover letters and resumes and developing interview skills to get their first dental hygiene position. Practicing dental hygienists can also use this information to update their resumes and cover letters and help to communicate their expertise during these challenging times when the job market has been affected by the economic climate. This unit also discusses the importance of having disability and liability/ malpractice insurance and ensuring that dental hygienists protect themselves during their careers from a job-related injury or ethical situation that may occur in their work environment.
Unit Three: Practice Environment
Topics in this unit discuss the vision and future of the dental hygiene profession; population health considerations; business etiquette in practice; the dental hygienist as a leader; dental hygiene is a business of dentistry; and the important role that dental hygienists play in practice utilizing not only a recare, but a periodontal therapy approach with their patients as well as the use of a dental hygiene assistant to affect overall productivity and profitability in the practice.
Volume II: Patient Care
Unit Four: Patient Care
This unit of Volume II has 18 chapters that focus on elements and competencies of providing patient care, assessment and diagnosis; review of pharmacologic medications; identifying the key oral pathology conditions that occur intraorally/extraorally; oral cancer detection, prevention and treatment; dental caries/minimally invasive dentistry; infection control practices; instrumentation; ultrasonic periodontal therapy; laser therapy in practice; usage of oral hygiene and preventive therapy; mouthrinse usage to maintain oral health; use of anesthesia in dental hygiene practice; nutritional counseling and education with patients; the dental hygienist’s role in esthetic dentistry; pediatric concerns for the dental hygienist; and working with patients who have developmental disabilities. It is clinical and scientific information that can be educational for both the student and practicing seasoned dental hygiene professionals.
Volume III: Technology-Ethics-Career Success
Unit Five: Trends and Technology
In this unit, the Volume III textbook covers new trends occurring in practice to help dental hygienists in time management and efficiency in their positions; use of technology such as digital radiography in practice; trends in polishing practices; the oral-systemic link and its connection to overall wellness; and the use of teledentistry. Teledentistry, in particular, is intriguing as it offers treatment of access to care populations of people who face time and travel issues. This chapter shares how dental and medical professionals can provide treatment and care for these access to care patients through any dental clinic or oral care facility via phone and computer. These professionals provide the care necessary to treat these patients oral healthcare concerns from a remote location in order to provide oral wellness and optimal health considerations.
Unit Six: Ethical Decision Making
Being a dental hygiene professional requires a college education and a sense of understanding of what is required professionally to make sound ethical decisions in practice to protect the dental hygienist, the patients they treat and the colleagues in the practice. Use of a risk management approach for documentation of records that are hand written or are on the computer must be completed accurately with patient updates and signatures. Medical emergencies are another area that is discussed to provide dental hygienists with a plan that can be shared with their dentist and the team to ensure that the next medical emergency is not a tragedy. Tobacco cessation principles are also discussed with patients who have an addiction to smoking. The chapter covers how the dental hygienist can intervene in education to inform the patient that now may be time to think about stopping this unhealthy habit.
Unit Seven: Dental Hygiene and Securing Career Satisfaction
This last unit of Volume III of SAVVY SUCCESS concludes the thoughts of how important it is to continue lifelong learning in one’s dental hygiene career. Taking continuing education courses, becoming certified in local anesthesia, nitrous oxide or laser therapy pending your state practice regulations are just a few of the areas to consider. Setting goals and objectives so a plan of action is in place and staying abreast of the scientific literature in peer reviewed journals and magazines are a sampling of methods the dental professionals may employ to stay in touch with new news and trends going on in the profession. Balancing work and life can sometimes be complicated and Chapter 47 will provide insights for SAVVY SUCCESS readers to consider how to do this in a successful and non-stressful way. The last chapter on dental hygiene and career satisfaction focuses on insights that I and other dental hygienists I have interviewed provide on how to achieve career satisfaction and what skills and attributes can assist dental hygienists in reaching this level of happiness and success in their professional careers.
Appendix and Glossary of Terms
The appendix which is included in Volume III of SAVVY SUCCESS highlights information from a chapter author on the ADHA Code of Ethics. The glossary of terms which is included in Volumes I – III of SAVVY SUCCESS defines key terms utilized in the 48 chapters that students, faculty members and practicing dental hygienists can review to define the use of them. An index is also included in the three volumes as well.
SAVVY SUCCESS Faculty Guide
The accompanying Faculty Guide contains the Learning Objectives, Chapter Overviews, Critical Thinking Exercises, Key Concepts and a question-and-answer section that dental hygiene faculty members can use in their curriculum with dental hygiene students from the entire 48 chapters included in Volume I - Volume III. I interviewed key educators in the dental professional to get their insights of what a textbook like this should include in order to bring these three textbooks (Volume I – Volume III) into dental hygiene programs nationally and internationally.
Acknowledgements
I would like to thank the 47 dental hygienists who I interviewed by telephone and email for SAVVY SUCCESS - Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession to provide a different and exciting niche for the Volume I and III textbooks and the associated Faculty Guide. Their thoughts and advice that I am sharing with the dental hygiene community will provide information to students, faculty colleagues and practicing dental hygienists to assist them in setting goals and objectives and putting a plan of action into place for their professional careers.
In my 28 years in the dental hygiene profession, I have met many outstanding leaders in dental hygiene, dentistry and medicine. I have worked with these individuals in business, professional organizations and business relationships as well as professional friendships. I want to thank the 46 authors who have written 35 informative and interesting chapters in the new textbooks Volume I – Volume III and Faculty Guide and shared their photographs/figures with our readers. These chapter authors were selected for their expertise in their topic areas included in Volume I – Unit 3: Practice Environment, Volume II – Unit 4: Patient Care, Volume III – Unit 5: Trends and Technology in Practice and Volume III – Unit 6: Ethical Decision Making. Their professional insights have provided a unique, evidence-based approach that is directly applicable to dental hygiene practice. Thank you for taking time out of your work and personal schedules to work with me. I am honored to have you be a part of this endeavor.
Many chapter authors utilized tables, diagrams, boxes, forms etc. from organizations, agencies and universities in dentistry and medicine. I would like to acknowledge the