Be Your Own Leadership Coach: Self-Coaching Strategies To Lead Your Way
By Karen Stein
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About this ebook
Karen Stein
Karen Stein is an experienced Professional Certified Executive Coach and Partner of Deloitte, where she has assisted senior leaders with attaining their professional goals for the past 25 years. With over 2,000 one-on-one coaching hours, Karen has a unique perspective on the intersection of coaching psychology (obtained through her Master of Science in Coaching Psychology) and lived leadership experience. Karen appears as a guest speaker on podcasts, presents at keynotes and writes and shares articles with her network.
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Be Your Own Leadership Coach - Karen Stein
Preface
Many leaders dream of having a leadership coach: a dedicated cheerleader and confidant to support their thinking and development, and help them explore their issues and concerns. They imagine a coach helping them increase their self-awareness of their behaviours, emotions and cognitions, and the impact they have on them personally and on those they lead. They picture someone working with them through the many expected and unexpected challenges of leadership – someone who enables them to be their best selves so they can have the leadership impact they hope for.
The great news is, there are plenty of leadership coaches to choose from. It is estimated that there are more than 71,000 coaches globally, with 30 per cent of these coaches describing themselves as leadership coaches and 65 per cent as business coaches.¹ So, based on numbers alone, you are likely to be able to identify a coach to meet your needs.
As an Executive Coach, I can’t agree more with the benefits of engaging with a coach. Not only have I had my own coach, I continue to seek coaching through group coaching and coaching supervision. I am also actively engaged in coaching business leaders, as well as women who are hoping to re-enter the workplace after time away from employment. The growth and development I witness in those I coach is always exciting and motivating.
What you may not realise is that it’s also possible to have a coach with you on tap – someone who you can access at any time, with no waiting or scheduling required. This leadership coach is well known to you, and is there to support you day by day, step by step and in the moment. In fact, you know your coach better than most. This coach, my friend, is you!
As your own coach you’ll have access to your own self-coaching strategies. You won’t be waiting for your next appointment with your external coach to better yourself, nor will you be left wondering how to tackle your leadership issues between sessions. This book will help you fill your virtual backpack with self-coaching strategies to support your self-leadership and leadership of others. The strategies in this book focus on helping you lead your way so that you can have the influence you desire – creating a positive, long-lasting impact that continues in your absence.
After reading this book, my hope is that, as you prepare to start your work each day, you’ll strap on your virtual backpack loaded with your self-coaching strategies. You’ll carry it around with you, leaving the flap loosely tied so you can slip your hand in and draw out whichever strategy is appropriate as you face your leadership tasks. In some cases, the strategy you select will support you in being your best self; in other cases, it will support you as you lead others.
By working through the exercises in this book and applying the strategies within, you’ll learn to recognise what is helping you and hindering you in the moment. You’ll be more attuned to your own effectiveness and able to support and rescue yourself to ensure your continued success.
A trusted partner in your self-coaching discovery
As an experienced International Coaching Federation Professional Certified Coach and senior leader with more than 30 years’ professional services experience – including 23 years as a Partner of Deloitte – I am here to build these strategies with you.
As I approached my halfway point (I was getting closer to 50 and am determined to live to 100!), I reflected on how I could live out my chapter two in an impactful way. At around the same time I was fortunate to be provided with a coach while on an executive leadership program, and I fell head over heels in love with the process of coaching. It was fabulous! I knew that coaching would allow me to support others to be their best selves and help me to live the impactful, purposeful life I sought.
In 2016, I pivoted into my second career within Deloitte as a Talent Partner and Executive Coach. I provide executive leadership coaching to evolving senior leaders, supporting them to achieve their professional goals. I also designed and lead the Executive Coaching Program for Women Partners of Deloitte, and co-facilitate other leadership programs.
My experience as a senior leader within a professional services environment means I was, for a long time, on your side of the page of this book. I was a leader hoping to bring her best self to her team, her clients, her community and of course herself. Additionally, I wanted to be a role model for the young people in my life. I was hopeful I could help them see leadership in a positive light and guide them as the young leaders and wonderful humans they are.
Leadership can be challenging, frustrating, frightening and over whelming, but it can also be delightful, fulfilling, engaging and exciting! How you approach it and how you respond to it will draft your leadership story.
I discovered early in my leadership career that the more I discovered about myself, the more positive my leadership impact could be. This set me on a path of learning about who I am, how I relate to others and how I engage with myself. It was only later, in my senior years of leadership, that I became excited about the power of coaching. It opened my mind to new ways of thinking – new perspectives, insights and understanding – which better enabled me to have the impact I hoped for.
Once I trained as an Executive Coach I felt strongly that I wanted to use my newfound knowledge to make a difference in the world. I am fortunate to work with inspiring leaders each day with varied backgrounds, goals, dreams and challenges. I also provide voluntary coaching to clients of Dress for Success and the social enterprise Bambuddha Group. This book is another way for me to encourage equitable access to coaching and bring these powerful coaching strategies to more people. Coaching leaders to be their best selves improves their wellbeing, which ripples to that of their teams, organisations and communities. Step by step this makes our world a better place.
In this book I draw on evidence-based positive psychology as well as my lived leadership experience and more than 2000 hours of one-on-one coaching. Together we’ll set you up to approach your leadership journey with confidence, optimism and a strong sense of self. My hope in writing this book is to enable you, as a leader, to pause and reflect on what your leadership impact is and can be. You too can positively impact our world.
Join me as we build your leadership self-coaching strategies together.
Introduction
‘Tell me, why should I read this book?’ This is a question I’ve been asked many times as I’ve shared my excitement about getting ink on the page. What is the problem my reader might be trying to resolve, and how might this book help them?
During your leadership journey you have likely considered the type of leader you want to be. What impact would you like to have, and how will you achieve this? You probably want to be the best leader you can be and have a positive impact on others (and yourself). However, no one has told you how to do this. You may be concerned that you should know what to do, you should know how to lead. Yet it’s not that simple. You don’t know what you don’t know, but you must work it out if you’re to become a confident, empowered and impactful leader.
You may feel a little anxious or vulnerable in this space. Many leaders seek outside support to help them manage this. Leadership coaching is a powerful medium to generate exploration and selfdiscovery. It allows for learning and growth with the creation of new knowledge, insights and understanding. When you engage with a coach you are entering a safe space where you can consider how to develop the skills, behaviours, emotions and thoughts that will support your achievement of professional goals. I provide those I coach with this judgement-free space where they can consider options to work towards success, navigate obstacles and form new insights.
Inevitably, though, coaching sessions last for a finite period. What happens once the coaching comes to an end? What happens when you can’t access a coach in the moment you need one? What if you can’t access coaching at all for financial or practical reasons? How do you support yourself?
This is where you need to become your best coach. It’s where I – and this book – can help you!
In this book I present 12 practices to be your best coach. Within these pages you’ll discover when to use each practice and the value each brings. You’ll be equipped to lead your way: in support of yourself and in support of others.
Your leadership will evolve over time, and the trajectory of your success will rise when you invest in yourself. By mindfully engaging in self-coaching using the strategies in this book, you’ll learn to pay attention to the impact you’re having on yourself and others. You will become more intentional and deliberate in how you lead. You will build your self-awareness and sense of self so you are better able to make informed choices as to how you achieve your leadership impact. You will notice more about yourself. You will empower yourself to draw on coaching strategies in the moment as your leadership requires this of you. You will become more autonomous, more responsive, more confident and more informed. All of this will assist you with leading your way, with impact, as your best self.
Leadership is not a title
Before we unpack the concept of self-coaching, let’s take a look at what it actually means to lead. Most of our conversations around leadership in a professional context tend to focus on the efficacy of a particular leader: ‘My CEO is awesome. She is an exceptional leader,’ or, ‘Our Managing Director is not much of a leader.’
We often reference leaders in positions of power: the C-suite, management, operations or business unit leaders. We use titles to recognise leadership. We talk of people being leaders based on their role description or where they sit in an organisational structure. We send executives on leadership courses to build their leadership skills, and we train experienced hires to become leaders. We seek promotions so we can attain leadership positions, badging ourselves as chiefs, officers, presidents and directors, high up in the organisational pecking order.
These corporate leadership positions have titles that originated deep in the history of power and authority. From the military world of generals and officers to the political world of presidents and vice presidents, these titles bestow high esteem and denote those who require followers to succeed. A chief is defined as ‘the head or leader of a body of people; the person highest in authority’.² The ‘organisational chief’ concept is growing. Google searches reveal a plethora of ‘chief’ titles including Chief Executive Officer, Chief Financial Controller, Chief Operating Officer, Chief Human Resources Officer, Chief Marketing Officer, Chief Digital Officer and – my personal favourite – Chief Happiness Officer. The possibilities for leadership roles seem only to be growing!
A common view of leadership is that it lives only in the heights of organisations, where those in the know, or those with significant tenure and experience, are placed into positions of leadership. What we often overlook is that leadership is not limited to positional leadership. We are all leaders, regardless of our position.
Leadership is an act, a practice, a set of behaviours that can be adopted at all stages of life and in any situation. It is a culmination of who you are and who you have become. It’s present at every step throughout your working life.
Leading yourself to lead others
Leadership can be hard. You must take a thoughtful approach to acknowledge and manage the many thoughts and emotions that arise along the way. You might get in your own way, overthink or overcomplicate things, or lose your confidence. You might rely on your instincts to guide you, yet not notice how your perspective is distorted. You might overlook feedback, move on too quickly and not realise how you have affected others until it is too late. You might make time for everyone besides yourself and be too busy to stop, reflect and notice what’s happening.
Consider too the world we live in, the system in which you form a part. During your leadership journey you will grapple with volatility, uncertainty, complexity and ambiguity on a global, local and micro scale. Filling your virtual backpack with self-coaching strategies will enable you to better respond to the ever-changing systems surrounding you. Systems theorists tell us that a linear leadership path is unlikely to be found in the future; rather, your leadership path will be revealed as you experience the changing dynamics and what emerges.
With this in mind, it is okay to feel somewhat concerned about how to be the best leader you can be. Leading in a volatile system can require big thinking. But it’s so worth it! The system you belong to is not straightforward or programmatic. Your experience of it may feel uncomfortable and awkward, unpredictable and unscripted. Success will require you to heighten your awareness as to what is possible and what you can influence, and the likely consequences (intended and unintended) of the leadership decisions you make. Despite the challenges, leading in this environment can be exciting, stimulating and engaging.
Achieving leadership success in an ever-changing world requires you to lead yourself well. Leading yourself is a process of learning to honour your values, utilise your strengths and fulfil your purpose. You lead yourself to design goals, fulfil goals and change your goals. You lead yourself by choosing priorities and making choices that move you closer to the outcomes you want and away from outcomes you don’t. You lead yourself to have an impact and to find fulfilment so you can live a purposeful, meaningful life. You lead your way.
Your personal leadership may require refinement and development. At times you may struggle to lead yourself appropriately. You may ignore your shortcomings or overlook development opportunities. You may lack self-awareness and perspective. You may wonder how you can better your self-leadership to allow you to make better choices, be more fulfilled and have greater meaning and impact in what you select to do.
Once you coach yourself to build and widen your perspective, enter into quality communication and dialogue, seek feedback and grow your self-awareness, you will be better placed to have the impact you want. You will have what you need to advance, empower, grow, influence and support others. How you do so will be reflective of you. You will need to be aware of how you refine your leadership skills as you lead others. You will need to focus on your visibility, how you are perceived and your behaviour towards others so you can build trust. You will need to consider how you communicate and listen as you engage with others and lead your way.
Once you adopt the 12 practices and related strategies outlined in this book, you will have instant access to a new repertoire of skills, behaviours, emotions and thoughts to support you. You will have found your leadership coach – in yourself.
Becoming an impactful leader
If you want to be the best leader you can be, you must consider the impact you want to have on others and for yourself. Sheryl Sandberg, quoting Harvard Business School Professor Frances Frei, said, ‘Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.’³ The essence of this quote is that leadership requires your presence beyond your physical form. Your leadership presence is shaped by how you make people feel, what they hear from you and what they see you do. This presence has an enduring impact that lasts in your absence.
Your leadership impact is the impression you make that inspires and motivates others to be their best selves. It’s the perception you create to generate optimism and hope. It’s the positive effect you have on others through your role modelling of behaviours, emotions and thoughts. It’s building confidence and commitment in others. It’s your ability to make people feel like they truly matter. To understand and support those around you requires empathy and compassion, as well as listening skills to learn and consider new and diverse perspectives. An impactful leader utilises open and courageous communication to share their vision and a common purpose, embrace innovation and creativity, delineate goals and priorities, and include and collaborate.
This may sound overwhelming; however, it is only when you leave it to chance, fate or destiny that it is so. To have this leadership impact, this enduring presence, relies on you first leading yourself. The more that you become conscious of how you see yourself and how you behave, think and feel, the easier it will be to determine and influence how you impact others.
Conscious leadership is impactful leadership. As a conscious leader, you are aware of how you engage with others, you notice how you make them feel and, as a result, you build trust and strong relationships. It’s even better when you notice how you behave, how you feel and how you think. When you’re attuned to your behaviours, emotions and thoughts, you’re better placed to recognise which of these you want to draw upon or alter to help you achieve your intended impact. You will become more mindful of the choices you can make to support your leadership.
When approached with a mindful stance, leadership can be energising, fulfilling, challenging and rewarding. Adopting self-coaching strategies will support you in bringing your best self forward as a leader. You can then lead others and have your desired impact, as shown in Figure 1.
Figure 1: Leading yourself to lead others and achieve impact