In this episode of Ready Set Sell, Hannah sits down with Jeffrey D. Hatchell, an author and the Vice President of U.S. Sales Enablement & Global Leadership at American Express. Jeffrey has experience working in sales as both a sales leader and a performance coach, and he has also authored a book on inspirational leadership called The Inspired Career. Today, he leads a sales enablement organization to equip sales people and their leaders with the skills to become more effective with their customers and prospects. Hannah and Jeffrey discuss what it can look like to lead an inspired career, how sales professionals can begin to gain a better awareness of their own potential, and some of the first steps people should take when they’re looking to improve their leadership skills. Jeffrey also shares his perspective on why he believes it’s important to transform “followers into leaders and leaders into agents of change,” and how he acts as an advocate for the Black community in the business world.