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How to Succeed at Customer Service: An Interview with Anne MacKeigan, Sandler Trainer & Author by How to Succeed Podcastratings:
Length:
26 minutes
Released:
Jul 15, 2024
Format:
Podcast episode
Description
In this episode, we dive deep into operationalizing Sandler Training for sales success. Daniel, a dedicated Sandler practitioner for over a decade, shares his journey of building and recruiting high-performing teams through this method. We also gained insights from Mike and another sales leader who implemented Sandler principles within their organizations. They discuss overcoming personal hurdles to achievement by leveraging data and self-awareness. The conversation underscores the importance of consistent application, a shared vision that unites the team, and the power of human connection, even when facing inevitable challenges. Timestamps: 00:13 Operationalizing Sandler Training for sales success. 04:26 Sales coaching and attitude, with a focus on emotional steps and buyer psychology. 08:24 Operationalizing Sandler sales methodology using data, metrics, and tools to improve efficiency and win rate. 15:28 Operationalizing sales process with playbooks, testing, and team enablement. 20:33 Sales techniques, growth strategies, and personal development with a Sandler trainer. Key Takeaways: Leverage Sandler Selling with upfront contracts, regular check-ins, and call evaluations to cultivate a positive sales team. Crush personal barriers by making data-driven decisions and being aware of your own biases. Consistency is key! Repetition and a shared vision are crucial for long-term sales success, but don't forget human management for those tough days. Coaching boosts performance. Weekly affirmations, feedback, and positive reinforcement are your friends. Data optimizes sales. Use metrics and tools to enhance the Sandler methodology, and explore the potential of AI to give your sales team an extra edge. Playbooks and testing reign supreme. Documented processes and experimentation are the keys to sales mastery. ========================================= SUBSCRIBE: https://youtube.com/playlist?list=PL3Z0s7ZInq7pa2sYHDc6fw_V7T6mb657f&feature=shared Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
Released:
Jul 15, 2024
Format:
Podcast episode
Titles in the series (100)
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