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Consumer Products
Consumers are evolving faster than ever – what they buy, how they buy it, and who they buy it from are all in play.
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Our latest thinking
What it takes to maintain brand relevance in an era of endless choice
Brands face pressure as consumer habits change. EY Future Consumer Index shows CPG must focus on relevance and differentiation. Learn more.
How to measure and demonstrate loyalty program ROI
Loyalty programs can drive business growth and strengthen customer relationships, but determining their true value can be a challenge. Read more.
Trust by design helps grocers maximize customer experiences
Grocers that adopt a trust by design approach now can improve customer privacy experiences in ways that foster loyalty and sustainable growth. Learn how.
Are retail CEOs pessimistic? Cautiously optimistic? Or just realistic?
Retail CEOs are more pessimistic about the outlook for the industry than CEOs in other industries. Does this mean it’s all bad news for retail? Learn more.
Resilience could be retail’s next big value driver
Retail’s Future: Foster Resilience for Growth and Profit
Five ways consumer brands and retailers can strengthen sustainability claims
Sustainability disclosure requirements are taking shape in Canada and around the world. Consumers are increasingly making buying decisions based on a product or brand’s sustainability commitments. Now’s the time for consumer brands and retailers to strengthen sustainability reporting. Doing so can mitigate risk while reinforcing customer loyalty.
How to balance the CPG, retail and consumer relationship
Why the changing dynamic in the CPG and retail relationship, means consumer-centricity is more important than ever to stay relevant. Find out more.
Three best practices to drive entrepreneurial success
Explore EY’s Proven Practices for Entrepreneurial Success in Canada.
Retailers: jointly own your customers’ journey to strengthen their trust and loyalty
Meeting today’s independent consumers means getting to know them in a new way and being accepted into their circle of influence.
Why it’s time for a digital, direct-to-consumer health care revolution
Embracing health care e-commerce helps patients and providers alike to spark better results. Learn more.
Will cannabis industry optimism cultivate sustainable progress?
Cannabis executives are excited about market opportunities. Even so, they face a barrage of complicating factors.
Webcasts
Beyond borders: global trade with Shopify
In this webinar, panelists discuss how Managed Markets has helped businesses navigate cross-border challenges and its near-immediate effects of building an intentional futureproofed customer experience.
Case studies
How Canadian Tire leveraged the potential of customer data with AI
An iconic Canadian retailer drives personalized customer service with smarter data management and advanced analytics. Learn more in this case study.
How EY can help
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EY’s Commercial Transformation offering can help your organization reignite growth while optimizing sales and marketing investments and returns, enabled by growth strategy, advanced commercial analytics and differentiated capability deployment.
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The EY Customer Experience solution can help your business integrate CX programs that help deliver sustainable long-term value. Discover more.
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EY’s Direct to Consumer for Consumer Products, can help your business meet the changing needs of consumers. Find out how.
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The EY-Shopify Alliance team can help your business activate and scale e-commerce to increase the potential of online commerce. Learn more.
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Our Supply Chain & Operations professionals can help you modernize your commercial compliance.
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