Privacy policy
At Factory21, we are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, mobile applications, products, and services (collectively, "Services"). By accessing or using our Services, you agree to the terms described in this Privacy Policy.
- Information We Collect:
1.1. Personal Information: We may collect personally identifiable information ("Personal Information") that you voluntarily provide to us, such as your name, email address, postal address, phone number, and any other information you submit through our Services.
1.2. Non-Personal Information: We may automatically collect certain non-personal information when you use our Services, including but not limited to your IP address, device type, browser type, operating system, and usage data. This information is used to analyze trends, administer the site, track user movement, and gather demographic information for aggregate use.
1.3. Cookies and Similar Technologies: We may use cookies and similar technologies (e.g., web beacons, pixels) to enhance your user experience, personalize content, and improve our Services. You can manage your cookie preferences through your browser settings.
- How We Use Your Information:
2.1. Personal Information: We may use your Personal Information to:
- Provide and improve our Services
- Respond to your inquiries, requests, or comments
- Send you relevant updates, newsletters, and promotional materials
- Monitor and analyze usage patterns to enhance user experience
- Comply with legal obligations or enforce our Terms of Service
2.2. Non-Personal Information: We use non-personal information for statistical and analytical purposes to improve our Services and better understand user behavior and preferences.
- How We Share Your Information:
3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Services, such as payment processors, customer support providers, or analytics services. These providers are contractually obligated to handle your information securely and are prohibited from using it for any other purpose.
3.2. Business Transactions: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners or their advisors, subject to this Privacy Policy.
3.3. Legal Compliance: We may disclose your information if required by law, subpoena, or court order, or if we believe in good faith that such disclosure is necessary to protect our rights or the safety of our users.
- Your Choices:
4.1. Access and Update: You have the right to access, correct, or update your Personal Information. If you wish to do so, please contact us using the contact details provided at the end of this policy.
4.2. Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the email or contacting us directly.
- Data Security:
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
- Children's Privacy:
Our Services are not directed at individuals under the age of 13. We do not knowingly collect Personal Information from children under 13 years of age. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take appropriate measures to remove the information from our records.
- Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the beginning of this policy.
- Contact Us:
If you have any questions or concerns about this Privacy Policy or the way we handle your information, please contact us at:
Factory21 21 Euclid St, Albion, PA 16401 Email: [email protected] Phone: 814-756-4030
By using our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
