STAY AWAY FROM THIS COMPANY.
Here is a bit of the 9 emails so far. They keep asking questions, etc. etc. and even asking for me to take and send pictures of the blades side by side. They sent the wrong product and are refusing to make it right.
"Annie
Jan 20, 2025, 9:59 AM (5 days ago)
to me
please not worry, what are you old blades photo and received blades photo.
so i can help you"
I repled then I get:
"sorry about this matter again, what are your brand and model?
also what are you purchased them elsewhere.
please let me know link, so i can check what are error, this is ok?
thanks again"
ARE THEY SERIOUS? Pictures and a link from where I got the correct product? Then they go silent
My reply:
"Part of the email.."Here is a picture of the 2 blades side by side. They are not cut right, and you can see the difference and the holes do not line up. We have tried multiple times to make them work and they do not. It has also been 4 days since your last communication and 9 since I have requested the return."