Report Issues

Your information counts - Please provide information about any labour provider who is exploiting the welfare and rights of workers.

As a regulator with enforcement capabilities we investigate worker exploitation across the UK, disrupting criminal activity and supporting workers who have been abused.  

We rely on your information to help stop worker exploitation, so please let us know about any form of labour abuse or mistreatment of workers, labour providers operating without a licence or a business using an unlicensed gangmaster. 

We can help if you need to report issues within the GLAA regulated sectors or you have concerns about labour abuse or modern slavery. You can find out more about the indicators of modern slavery on our Spotting the signs page. Before submitting a report please check if the GLAA is the right enforcement body for you.

Please get in touch if you are: 

• working excessively long hours
• receiving little or no pay
• paying work finding fees
• unable to move jobs freely
• forced to work through fear, violence or coercion
• having your movements controlled
• not in possession of your own passport 

If you are reporting concerns about one of the issues below, and there are no other indicators of labour abuse, please contact the relevant agency listed.   

• Health and Safety – The Health and Safety Executive
• VAT and tax fraud - The HMRC Fraud hotline: 0800 788 887
• Non labour abuse linked crime – Local police: Telephone 101
• Sexual or criminal exploitation – Local police: Telephone 101
• Illegal working -  Immigration Enforcement hotline: 0300 123 7000
• Trading standards - Reporting to Trading Standards - Citizens Advice
• Employee relations/disputes - Acas Helpline: 0300 123 1100. 
• Food standards, hygiene or safety – Food Standards Agency 

If issues of labour abuse are identified, this can be referred back to us to review.  

If you have a minor workplace dispute or need advice on employment law or general issues within the workplace please contact Acas. 

The following videos explain what the GLAA does, help you to provide us with good quality information or direct you to the relevant agency where you can report your issue. They also explain how we decide what information is relevant when investigating a report.

You can get in touch with the GLAA using one of the following methods.

By telephone - call FREE from a UK landline on 0800 432 0804, to report your concerns by leaving a voicemail.  Someone will be back in touch with you within a few hours so please leave clear details and a number you can be contacted on.  A call back will come from “no caller ID”. Please note that some mobile service providers may charge. 

By email - [email protected] click on this link and please give us as much information as you can or use the form below. 

When reporting, please include: 

1. How you know about the information,
2. What has happened for you to get in touch with us
3. What makes you concerned that the worker is being forced into work
4. When the incident happened or when you witnessed it
5. Who else knows about this incident or if it’s only you
6. Who is involved in this incident – please include as much information here as possible, including names, addresses, workplaces, birthdates, telephone numbers etc. Information about the labour provider, company or individual using the labour provider’s workers are especially useful as this can help us identify the individuals or companies concerned.
7. GLAA licence numbers (if applicable), full names and addresses are particularly helpful, but other details such as contact telephone numbers, email addresses, vehicle registrations/details or person descriptions will help.  

If your enquiry or complaint relates to an employment agency but does not fall within one of the above sectors please contact the Acas Helpline on 0300 123 1100.