private messages

[CaroC]

Hello, did the private messages option disappear? Change of location? I had several conversations and I can't find them. Someone did the same?

[Michelle · Accepted solution]

@CaroC,

Apologies for the delayed response. 

Thank you for reaching out to us.  The issue should be resolved.   

Thank you,

Michelle | Community Manager

[MetroTesting]

This thing is happening to me. I cannot find my old private messages.  Can someone please tell me what is the solution?