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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Wiring check for Trane System

I am looking for help to confirm that I did the wiring correct on my 2 Trane systems. I previously posted in the below link, which has all the information and pictures. Looking for someone to verify. Thanks for the help. https://www.googlenestcommuni...

Ken333 by Community Member
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Wiring difference

Hi, my home has two furnaces and AC systems. I've had a Nest thermostat on the downstairs one for about a year and want to add another to the upstairs. However, the installation app says the wiring is not compatible. I don't understand how that can b...

Thermostat battery and Wi-Fi issues

My Nest 3rd generation learning thermostat has stopped working after 10 months. The battery is not charging although I have now installed a c wire. Also, I can't connect it to WI-FI anymore. How can I get a real person to talk to ?

rhtravers by Community Member
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Nest Thermostat Intermittent Power

Has anyone else experienced this and is there a solution. Just bought a new home with a Nest and the following wiring configuration W, Y, G, R, C (a blue wire), OB. It is connected with my wifi and has the Matter App installed (no idea what that does...

GBCheval by Community Member
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operation issues with thermostat

just needing some help 11 apartment complex and I had their maintenance guy install my nest for me. I watched him do it. He did everything correctly. The thermostat works wonderfully connect. The Wi-Fi and everything else. Only problem is when the he...

mrfelts66 by Community Member
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Nest cooling instead of heating

My Nest thermostat was working properly but had to reset to factory settings. After that, when I test Heating, I feel Cold Air coming through. Fan works properly. Not sure what I did wrong in the settings. Any help?In the app I see this:Y1- yellow - ...

Wiring not compatibility

We recently moved to a new home (new to us anyway). The home already has an older Google thermostat that my wife wants me to replace with a new Nest Thermostat (Not the Learning Nest, just the plain Nest). When I follow all the prompts it tells me th...

jgnordby by Community Member
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