Expand your channel offering at scale with Infobip Wholesale
Utilize our market leading CPaaS platform and solutions to enable your clients to build powerful omnichannel customer experiences at scale.
Level-up your omnichannel offering
Global scalability at the highest throughput, local presence, and relationships with operators ensures carrier-grade connectivity wherever you need it.
75+
Offices across the globe
10k +
Unique active B2B customers
450 billion+
Interactions per year
Drive growth with the most innovative business messaging platform
Discover a full suite of CPaaS channels and authentication solutions
Offer seamless and secure communication directly to any device, anywhere in the world using our global, carrier-grade network on a wide range of channel APIs.
SMS
The most direct connections to operators worldwide ensures the fastest delivery and highest throughput with fully featured, locally compliant SMS.
- 99.99% uptime
- Low latency, high reliability interactions
- Connect to 100% of the world’s mobile phones
Voice
Crystal clear calls to any device. Communicate clearly with automated IVR or direct calls over the most flexible API.
- 95% global Voice coverage
- Pre-made Voice scenarios for simple implementation
- 70+ direct Voice operator connections
Deliver millions of emails in seconds using easy to integrate, rich APIs.
- 99.4% deliverability rate
- 120k emails processing per minute
- 2 second average delivery time
- 0.2 second response time
WhatsApp Business Platform
Connect with customers on the world’s most popular chat app and create an end-to-end journey on WhatsApp.
- 2,000 brands trust WhatsApp with Infobip
- 99% of customer service and chatbot interactions happen on WhatsApp on our platform
- 80% increase in channel usage in one year on our platform
Viber
Digitalize your customer journey on Viber and offer more convenient interactions than before.
- 100% compliant messaging with Infobip local presence
- Simple code-free interface to manage interactions
- Easily integrate Viber with numerous systems and platforms
RCS
Enrich two-way communication with customers and run personalized campaigns with RCS.
- 70% of customer engagement and marketing interactions on our platform
- 99.27% of total market is addressable with RCS
- 1.2 billion RCS-ready devices
Number Lookup
Keep your database clean and improve delivery rates and ROI by only delivering messages to valid numbers.
- Increase messaging effectiveness by cleaning out invalid numbers
- Validate numbers instantly and protect user accounts
- Reduce messaging costs and root out bad numbers
Mobile Identity
Protect customers while elevating their user experience with Mobile Identity.
- Built by working with 350 financial institutions
- Complies with PSD2 SCA and GDPR regulations
- Single integration on a unified API
Help clients easily accelerate digital transformation
Our three core SaaS products are designed to improve customer engagement outcomes and unlock business growth.
Conversations
Offer agents an easier way to manage conversations with a full view of past chat history with our cloud contact center.
Answers
Implement a custom AI or rule-based chatbot to help improve customer service and speed up time to resolution.
Moments
Automate workflows and coordinate event-triggered messages that are sent to the right customers at the right time.
Harness over 15 years of experience with the world’s best connected platform.
With industry-leading expertise, you can deliver superb customer experience through our global network.
800+ direct operator connections
Facilitate reliable direct connections and use cases anywhere in the world.
40+ data centers
Our worldwide data centers help you keep operations running smoothly and efficiently.
Highest standard of compliance
Send compliant messages anywhere in the world and in line with local regulations.
24/7 support
Always-on support and network monitoring available with expert service.
Uncover why we are the world’s CPaaS leader
Juniper Research ranks Infobip as the Established Leader for CPaaS
Juniper Research has ranked Infobip as the number one CPaaS provider amongst 19 vendors, exceeding all its competitors in its capacity and capabilities, making us a leader in the CPaaS category.
Read use case
Size of operations in the mobile communications sector Size of operations in the mobile communications sector
Segment coverage Segment coverage
Market presence Market presence
Partner with an industry leader
Our expertise in CPaaS and B2B communication makes us the ideal Wholesale partner for your business.
Gartner market guide for CPaaS
Representative vendor
Juniper research 2022
CCaaS leader
Omdia universe 2022
CPaaS leader
IDC marketscape 2021
CPaaS leader
Rocco
Best customer engagement platform 2020
Rocco
Best A2P SMS vendor 2018, 2019, 2020
Interested in wholesale pricing?
We have flexible pricing models adapted to best suit your needs. Contact us for a detailed quote.
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