Montcalm Royal London House-City of London provides 5-star accommodation in St. Lukes. It also offers a 24-hour reception, a concierge and a lift.
The rooms at the hotel are air-conditioned and offer a coffee maker, an iPod docking station and a pillow menu. Each features a flat-screen TV with satellite channels, as well as a private en suite.
Those staying at Montcalm Royal London House-City of London can relax at the on-site bar, ideally situated for socializing in the evening.
After settling in to their room, guests can discover the area with use of Liverpool Street Station, which is a short stroll from the hotel. Guests can also visit Museum of London, Lloyd's of London and Brick Lane.
Basics
General
Services and conveniences
Bathroom
Dining
Accessibility and suitability
Pool and spa
Laundry
Media and entertainment
Bedroom
Workspace
Family friendly
Health and safety
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's spa and wellness center?
The hotel's spa and wellness center offers a relaxing and clean environment, with good facilities. Some guests mentioned that they enjoyed using the sauna and found it wonderful. However, a few guests were disappointed with the limited time allowed in the spa and found it small and cramped.
How are the hotel's staff and customer service?
The hotel's staff is described as friendly, attentive, and helpful. Many guests appreciated the professionalism and positive attitudes of the staff. Some guests even received special attention, such as having their room decorated with birthday balloons and petals.
What are the dining options available at the hotel?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, and the option to have food delivered to your accommodation. While some guests found the breakfast exceptional, a few others were disappointed with the quality of the restaurant food and the options for breakfast.
How comfortable are the hotel rooms?
The hotel rooms are described as comfortable, clean, and spacious, with modern and luxurious amenities. Many guests praised the comfortable beds, while some mentioned specific details such as underfloor heating, well-stocked minibars, and spacious bathrooms.
What are the hotel's amenities for business travelers?
For business travelers, the hotel provides a business center, meeting/banquet facilities, and fax/photocopying services. Additionally, the hotel offers increased accessibility and allergy-free rooms. However, a few guests found the prices to be at the top end for not entirely luxury fittings and offerings.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Underfloor Heating
Several guests praised the underfloor heating in the bathrooms, providing a luxurious and comfortable experience.
Consider the Spa Limitations
Some guests mentioned limited access and time restrictions for the spa facilities, so it's advisable to inquire about this before booking if the spa is a priority.
Check for Noise Levels
A few guests reported noise disturbances, such as external fans, so it may be beneficial to request a room away from potential sources of noise.
Be Mindful of Breakfast Quality
While the hotel received positive feedback, some guests found the breakfast options to be below the expected standard for a 5-star hotel.
Verify Room Amenities
Some guests experienced issues with room amenities, such as malfunctioning air conditioning and limited storage space, so it's recommended to confirm the functionality of amenities before settling in.
Inquire About Spa Staff Service
A few guests mentioned encountering unfriendly or unhelpful spa staff, so it may be helpful to inquire about the service quality beforehand.
Consider Lift Waiting Times
Some guests noted that the lifts could be slow, particularly during busy periods, which may be worth considering when planning activities.
Check for Cleanliness
While many guests praised the hotel's cleanliness, some reported instances of unclean areas, so it's advisable to check the room thoroughly upon arrival.
Confirm Pool Usage
Guests highlighted limitations on pool usage, including time restrictions and small facilities, so it's recommended to inquire about this if planning to use the pool.
Be Aware of Dress Code
A guest mentioned being denied access to a restaurant due to attire, so it's advisable to be mindful of the dress code for different hotel areas.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | July |
Average price (weeknight) | $324 |
Average price (weekend night) | $356 |
Value for money | 8.0 |
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Distance to city center | 2.3 mi |
Nearest Airport | London City |
Distance to airport | 5.9 mi |