Search
Photos
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays
citizenM Chicago Downtown
4 stars

citizenM Chicago Downtown

80 East Wacker Place, Chicago, IL 60601, United States
Chicago, IL
See location+1 312 248 7455
From
S$ 138
Cheapest

rate per night

8.9
Very good
based on 1019 reviews
1,019 reviews
Room type
Provider
Nightly total
King room
S$ 138
Standard Room
S$ 139

Photos of citizenM Chicago Downtown

Overview

Rating
Hotel with a fitness center, steps from Michigan Avenue A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request. CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request. Recreational amenities at the hotel include a fitness center.
Rating
8.9
Very good
Based on 1,019 verified guest reviews

Latest deals for citizenM Chicago Downtown

Fri 7-2
Sat 8-2
Standard Room
bed type unknown
bed type unknown
bed type unknown
King room
bed type unknown
1 king bed
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at citizenM Chicago Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins

Accessibility and suitability

  • Disabled access
  • Lift
  • Accessible by lift
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by lift

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Tablet
  • TV
  • Smartphone dock

Services and conveniences

  • Business centre
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • 24-hour front desk

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator

General

  • Telephone
  • City view
  • Storage available

Laundry

  • Iron and ironing board

Workspace

  • Desk

Fitness

  • Fitness centre

Reviews of citizenM Chicago Downtown

8.9
Very good
1019 verified ratings
Wonderful
667
Very good
180
Good
81
Okay
30
Fair
23
Mediocre
13
Poor
25
Guests say
Guests generally appreciated the hotel's excellent location, with many highlighting its proximity to key attractions and beautiful views. Cleanliness was also a major positive aspect, with several reviews noting the rooms as very clean and modern. However, the service received mixed reviews, with some guests expressing dissatisfaction regarding communication and room service. The room size was a common point of criticism, with many finding them small, which also impacted their overall experience. Amenities like the tech controls were regarded as innovative but could frustrate guests unfamiliar with them.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9.5 out of 10
Bed Comfort9.5 out of 10
Amenities5 out of 10
Service3 out of 10
Room Size2 out of 10
Sort by:Most recent
Filters
All filters
Filters
Review rating
Traveller type
Time of year
Score by provider

Location

80 East Wacker Place, Chicago, IL 60601

What's nearby

  • Chicago Theater257 m
  • Chicago Riverwalk275 m
  • Chicago Cultural Center352 m
  • Cloud Gate0.5 km
  • Millennium Park0.5 km
  • Art Institute of Chicago0.8 km
  • Symphony Center0.9 km
  • Magnificent Mile0.9 km
  • Chicago Lakefront Trail1 km
  • Willis Tower1.3 km
  • Grant Park1.3 km
  • 360 CHICAGO1.3 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at citizenM Chicago Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at citizenM Chicago Downtown

  • Where is citizenM Chicago Downtown located?

    citizenM Chicago Downtown is located at 80 East Wacker Place in Loop, 1.3 km from the centre of Chicago. Chicago Theater is the closest landmark to citizenM Chicago Downtown.

  • When is check-in time and check-out time at citizenM Chicago Downtown?

    Check-in time is 14:00 and check-out time is 11:00 at citizenM Chicago Downtown.

  • Does citizenM Chicago Downtown offer free Wi-Fi?

    Yes, citizenM Chicago Downtown offers free Wi-Fi.

  • How far is citizenM Chicago Downtown from the airport?

    citizenM Chicago Downtown is 15 km from Chicago Midway.

  • How does KAYAK find such great citizenM Chicago Downtown hotel deals?

    KAYAK scours the web for all room deals available at citizenM Chicago Downtown in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM Chicago Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM Chicago Downtown.

See more FAQs

Nearby hotels and places to stay

3-star hotel
8% cheaperHampton Inn Chicago Downtown/N Loop/Michigan Ave7.9 Good (1,859 reviews)0.03 kmFitness centre, Bar/Lounge, Free Wi-FiS$ 138+
3-star hotel
1% cheaperHilton Garden Inn Chicago Downtown Riverwalk8.5 Excellent (1,366 reviews)0.04 kmFitness centre, Restaurant, Room serviceS$ 148+
4-star hotel
Pendry Chicago9 Excellent (1,350 reviews)0.05 kmFitness centre, Restaurant, Bar/LoungeS$ 273+
4-star hotel
Royal Sonesta Chicago Downtown8.7 Excellent (3,201 reviews)0.09 kmFitness centre, Restaurant, Bar/LoungeS$ 241+
4-star hotel
19% cheaperRiver Hotel8.3 Excellent (4,628 reviews)0.11 kmFitness centre, Restaurant, Bar/LoungeS$ 122+
4-star hotel
16% cheaperClub Quarters Hotel Wacker at Michigan8.3 Excellent (3,182 reviews)0.1 kmFitness centre, Bar/Lounge, Room serviceS$ 126+
3-star hotel
8% cheaperHampton Inn Chicago Downtown/N Loop/Michigan Ave7.9 Good (1,859 reviews)0.03 kmFitness centre, Bar/Lounge, Free Wi-FiS$ 138+
4-star hotel
1% cheaperCambria Hotel Chicago Loop - Theatre District8.4 Excellent (2,769 reviews)0.43 kmFitness centre, Restaurant, Bar/LoungeS$ 148+
5-star hotel
The Langham Chicago9.3 Excellent (904 reviews)0.26 kmIndoor pool, Spa and wellness centre, Fitness centreS$ 573+
5-star hotel
Trump International Hotel & Tower Chicago9.1 Excellent (2,027 reviews)0.24 kmIndoor pool, Spa and wellness centre, Fitness centreS$ 470+
4-star hotel
L7 Chicago by LOTTE9 Excellent (1,188 reviews)0.09 kmFitness centre, Restaurant, Bar/LoungeS$ 207+
4-star hotel
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago9 Excellent (291 reviews)0.5 kmFitness centre, Restaurant, Bar/LoungeS$ 303+

Good to know

Value for money

8.7

Distance to city centre

1.3 km

Nearest airport

Chicago Midway

Distance to airport

14.9 km