4 stars
The Brown Palace Hotel and Spa Autograph Collection
Photos of The Brown Palace Hotel and Spa Autograph Collection
Overview
The Brown Palace Hotel and Spa Autograph Collection is located in Denver and is close to nearby attractions, including Civic Center Park, Colorado Convention Center and United States Mint Denver. Surrounded by local bars and restaurants, it is a short stroll from 20th/Welton RTD Station.
The hotel has been recently refurbished and offers valet parking, a sauna and an express check-in and check-out feature. Attentive and professional team members are available 24 hours a day. The hotel also features a well-equipped gym.
The Brown Palace Hotel and Spa Autograph Collection provides 224 rooms, all of which are fitted with a hair dryer.
The Brown Palace Hotel and Spa Autograph Collection features restaurant and bar where guests are able to unwind at the end of the day.
The hotel is found in the City's well-known shopping area. It is also 20 minutes on foot from Theatre District / Convention Center RTD Station.
Latest deals for The Brown Palace Hotel and Spa Autograph Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at The Brown Palace Hotel and Spa Autograph Collection
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Dining
- Special diet menus (on request)
- Microwave
- Kitchenware
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- No smoking
Things to do
- Gift shop
- Hiking
- Bicycle hire
- Cycling
- Beauty salon
General
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Spa
- Spa and wellness centre
- Massage
- Spa
- Sauna
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Fitness
- Fitness centre
Reviews of The Brown Palace Hotel and Spa Autograph Collection
7.9
Good
377 verified ratings
Wonderful
204
Very good
45
Good
38
Okay
24
Fair
22
Mediocre
17
Poor
27
Guests say
Guests appreciated the hotel's location and historical charm, often citing the beautiful lobby and overall atmosphere as highlights of their stay. However, many reviews pointed out significant issues with service, including unhelpfulness and rudeness from staff, as well as cleanliness concerns in rooms. Some guests also found the room sizes to be smaller than expected and felt the pricing did not align with the value received, particularly with additional charges for amenities.AI-generated from customer reviews
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Score by provider
7.9 out of 10
293 reviews
7.8 out of 10
41 reviews
6.8 out of 10
1 review
8.6 out of 10
6 reviews
Alas time stands still - an afternoon tea in this grand but dazzling lobby - well appointed rooms and dining options. The “small” structure is not limiting nor intimidate but just right. The front desk especially Rain and Ana went out of their ways to accommodate requests. A lovely hotel.
The lobby is gorgeous. The clear story atrium creates a wonderful space. The exterior is also pretty cool. The historic building is really a wonderful sight. However, the stay itself was less than optimal. We stayed for two nights. First night - our air conditioning didn’t work. Room got up to 85 degrees. We asked for a new room for night 2. We were initially told that there were absolutely no roo...
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Beautiful building, fantastic level of service all around. My only “con” would be that our room was quite small, but that’s par for the course when you stay in a historic hotel.
Pros (+) The location.
Cons (-) This place needs a serious overhaul. The furniture is ancient and damaged. The shower fixture was falling off the wall. The mattresses are NOT comfortable. I don’t care that it’s a historical hotel - they market it as lux and it’s not. Even after an “upgrade” to a “Top of the Brown” “suite” - I won’t be back. I’d have been livid and f I’d paid for the “suite”.
Pros (+) Cool room & bathroom, amazing atmosphere in hotel itself, great staff!
Pros (+) The hotel was great amazing. The staff were friendly and helpful.
Cons (-) The room was warm and the AC did not cool it down much. The windows did not open so it was a warm muggy room.
Location
321 17th Street, Denver, CO 80202
What's nearby
- Civic Center Park0.5 km
- Colorado State Capitol0.6 km
- Cathedral Basilica of the Immaculate Conception0.6 km
- The United States Mint0.6 km
- Denver Central Library0.7 km
- 16th Street Mall0.8 km
- Denver Art Museum0.8 km
- Denver Performing Arts Complex0.9 km
- Larimer Square1.1 km
- Coors Field1.4 km
- Tivoli Brewery Company1.6 km
- Downtown Aquarium2.4 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Brown Palace Hotel and Spa Autograph Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 7.6 |
|---|---|
Distance to city centre | 0.6 km |
Nearest airport | Denver Rocky Mountain Metropolitan |
Distance to airport | 21.6 km |