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NetApp AFF A900 Manual
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NetApp AFF A900 Manual

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AFF A900 systems
ONTAP Systems
NetApp
January 28, 2022
This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/a900/install_setup.html on
January 28, 2022. Always check docs.netapp.com for the latest.

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Summary of Contents for NetApp AFF A900

  • Page 1 AFF A900 systems ONTAP Systems NetApp January 28, 2022 This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/a900/install_setup.html on January 28, 2022. Always check docs.netapp.com for the latest.
  • Page 2 Table of Contents AFF A900 systems ............... .

  • Page 3: Install And Setup

    Animation—AFF A900 Installation and setup instructions Video two of two: Performing end-to-end software configuration The following video shows end-to-end software configuration for systems running ONTAP 9.2 and later. NetApp video: Software configuration for vSphere NAS datastores for FAS/AFF systems running ONTAP 9.2...
  • Page 4 Step 1: Prepare for installation To install your system, you need to create an account on the NetApp Support Site, register your system, and get license keys. You also need to inventory the appropriate number and type of cables for your system and collect specific network information.
  • Page 5 Step 2: Install the hardware You need to install your system in a 4-post rack or NetApp system cabinet, as applicable. 1. Install the rail kits, as needed. 2. Install and secure your system using the instructions included with the rail kit.
  • Page 6 You need to be aware of the safety concerns associated with the weight of the system. 3. Attach cable management devices (as shown). 4. Place the bezel on the front of the system. Step 3: Cable controllers to your network You can cable the controllers to your network by using the two-node switchless cluster method or by using the cluster interconnect network.
  • Page 7 As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again. 1. Use the animation or illustration to complete the cabling between the controllers and to the switches: Animation — Cabling a two-node switchless cluster Step Perform on each controller...
  • Page 8 Step Perform on each controller Cable 25 GbE network switches: Ports in slot A3 and B3 (e3a and e3c) and slot A9 and B9 (e9a and e9c) to the 25 GbE network switches. 40GbE host network switches: Cable host‐side b ports in slot A4 and B4 (e4b) and slot A8 and B8 (e8b) to the host switch.
  • Page 9 Step Perform on each controller Cable cluster interconnect a ports: • Slot A4 and B4 (e4a) to the cluster network switch. • Slot A8 and B8 (e8a) to the cluster network switch. Cable controller management (wrench) ports.
  • Page 10 Step 4: Cable controllers to drive shelves Option 1: Cable the controllers to a single NS224 drive shelf in AFF A900 You must cable each controller to the NSM modules on the NS224 drive shelf on an AFF A900 system.
  • Page 11 As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again. 1. Use the following animation or drawings to cable your controllers to a single NS224 drive shelf. Animation—Cabling a single NS224 shelf Step Perform on each controller...
  • Page 12 2. To complete setting up your system, see Step 5: Complete system setup and configuration. Option 2: Cable the controllers to two NS224 drive shelves in AFF A900 You must cable each controller to the NSM modules on the NS224 drive shelves. Before you begin •...
  • Page 14 Step Perform on each controller • Connect controller A port e2a to NSM A e0a on shelf 1. • Connect controller A port e10b to NSM B e0b on shelf 1. • Connect controller A port e2b to NSM B e0b on shelf 2.
  • Page 15 Remove the end cap. Press and hold shelf ID button until first digit blinks, then push to advance to 0- Note: The first digit continues to blink Press and hold shelf ID button until second digit blinks, then push to advance to 0-9.
  • Page 16 7. Use System Manager guided setup to configure your system using the data you collected in the ONTAP Configuration Guide. 8. Set up your account and download Active IQ Config Advisor: a. Log in to your existing account or create an account. NetApp Support Registration...
  • Page 17 Register your system. NetApp Product Registration c. Download Active IQ Config Advisor. NetApp Downloads: Config Advisor 9. Verify the health of your system by running Config Advisor. 10. After you have completed the initial configuration, go to the ONTAP & ONTAP System Manager Documentation Resources page for information about configuring additional features in ONTAP.
  • Page 18 Remove the end cap. Press and hold shelf ID button until first digit blinks, then push to advance to 0- Note: The first digit continues to blink Press and hold shelf ID button until second digit blinks, then push to advance to 0-9.
  • Page 19 Point your browser to the node management IP address. The format for the address is https://x.x.x.x. b. Configure the system using the data you collected in the NetApp ONTAP Configuration guide. ONTAP Configuration Guide 3. Set up your account and download Active IQ Config Advisor: a.
  • Page 20 Before you begin • Check the NetApp Hardware Universe to make sure that the new I/O module is compatible with your system and version of ONTAP you’re running. • If multiple slots are available, check the slot priorities in NetApp Hardware Universe and use the best one available for your I/O module.
  • Page 21 10. Repeat these steps for controller B. 11. If you installed a storage I/O module, install and cable your NS224 shelves, as described in Hot-adding an NS224 drive shelf. Option 2: Add an I/O module in a system with no open slots You must remove one or more existing NIC or storage modules in your system in order to install one or more I/O modules into your fully-populated system.
  • Page 22 Lettered and numbered I/O cam latch I/O cam latch completely unlocked 6. Install the I/O module into the target slot: a. Align the I/O module with the edges of the slot. b. Slide the I/O module into the slot until the lettered and numbered I/O cam latch begins to engage with the I/O cam pin.
  • Page 23 ◦ The impaired node is the node on which you are performing maintenance. ◦ The healthy node is the HA partner of the impaired node. Pre-shutdown checks for onboard encryption keys - AFF A900 Prior to shutting down the impaired node and checking the status of the onboard encryption keys, you must check the status of the impaired node, disable automatic giveback, and check what version of ONTAP the system is running.
  • Page 24 ONTAP 9.6 and later Before shutting down the impaired node, you need to verify whether the system has either NetApp Volume Encryption (NVE) or NetApp Storage Encryption (NSE) enabled. If so, you need to verify the configuration.
  • Page 25 Restored yes: a. Restore the external key management authentication keys to all nodes in the cluster: security key- manager external restore If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column equals for all authentication keys: Restored...
  • Page 26 Key Manager external Restored yes: a. Enter the onboard security key-manager sync command: security key-manager external sync If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the Restored column equals for all authentication keys: security key-manager key query c.
  • Page 27 Shut down the impaired controller - AFF A900 To shut down the impaired node, you must determine the status of the node and, if necessary, take over the node so that the healthy node continues to serve data from the impaired node storage.
  • Page 28 + When the impaired node shows Waiting for giveback…, press Ctrl- C, and then respond y. Remove the controller, replace the boot media, and transfer the boot image - AFF A900 You must remove and open the controller module, locate and replace the boot media in the controller, and then transfer the image to the replacement boot media.
  • Page 29 1. If you are not already grounded, properly ground yourself. 2. Unplug the cables from the impaired controller module, and keep track of where the cables were connected. 3. Slide the terra cotta button on the cam handle downward until it unlocks. Animation — Remove the controller Cam handle release button...
  • Page 30 Cam handle 4. Rotate the cam handle so that it completely disengages the controller module from the chassis, and then slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 5.
  • Page 31 1. Lift the black air duct at the back of the controller module and then locate the boot media using the following illustration or the FRU map on the controller module: Animation — replace boot media Press release tab Boot media 2. Press the blue button on the boot media housing to release the boot media from its housing, and then gently pull it straight out of the boot media socket.
  • Page 32 • A copy of the same image version of ONTAP as what the impaired controller was running. You can download the appropriate image from the Downloads section on the NetApp Support Site ◦ If NVE is enabled, download the image with NetApp Volume Encryption, as indicated in the download button.
  • Page 33 6. Although the environment variables and bootargs are retained, you should check that all required boot environment variables and bootargs are properly set for your system type and configuration using the command and correct any errors using the printenv bootarg name setenv variable-name command.
  • Page 34 Halt to return to Maintenance mode: halt The changes will be implemented when the system is booted. Boot the recovery image - AFF A900 You must boot the ONTAP image from the USB drive, restore the file system, and verify the environmental variables.
  • Page 35 If your system has… Then… No network connection a. Press when prompted to restore the backup configuration. b. Reboot the system when prompted by the system. c. Select the Update flash from backup config (sync flash) option from the displayed menu. If you are prompted to continue with the update, press y.
  • Page 36 11. Restore automatic giveback if you disabled it by using the storage failover modify -node local -auto -giveback true command. Post boot media replacement steps for OKM, NSE, and NVE - AFF A900 Once environment variables are checked, you must complete steps specific to systems that have Onboard Key Manager (OKM), NetApp Storage Encryption (NSE) or NetApp Volume Encryption (NVE) enabled.
  • Page 37 3. Check the console output: If the console displays… Then… The LOADER prompt Boot the node to the boot menu: boot_ontap menu Waiting for giveback…. a. Enter at the prompt Ctrl-C b. At the message: Do you wish to halt this node rather than wait [y/n]? , enter: c.
  • Page 38 7. At the Boot Menu select the option for Normal Boot. The system boots to Waiting for giveback… prompt. 8. Move the console cable to the partner node and log in as admin. 9. Confirm the target node is ready for giveback with the command.
  • Page 39 Restore NSE/NVE on systems running ONTAP 9.6 and later 1. Connect the console cable to the target node. 2. Use the boot_ontap command at the LOADER prompt to boot the node. 3. Check the console output: If the console displays… Then…...
  • Page 40 -giveback true command. Return the failed part to NetApp - AFF A900 After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 41 -node second_node_name -ignore-quorum-warnings true -skip-lif-migration-before-shutdown true Answer when prompted. Move and replace hardware - AFF A900 To replace the chassis, you must remove the components from the old chassis and install them in the replacement chassis.
  • Page 42 Step 1: Remove the power supplies Removing the power supplies when replacing a chassis involves turning off, disconnecting, and then removing the power supply from the old chassis. 1. If you are not already grounded, properly ground yourself. 2. Turn off the power supply and disconnect the power cables: a.
  • Page 43 2. Remove the bezel (if necessary) with two hands, by grasping the openings on each side of the bezel, and then pulling it toward you until the bezel releases from the ball studs on the chassis frame. 3. Press the terra cotta button on the fan module and pull the fan module straight out of the chassis, making sure that you support it with your free hand.
  • Page 44 Cam handle release button Cam handle 4. Rotate the cam handle so that it completely disengages the controller module from the chassis, and then slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis.
  • Page 45 5. Set the controller module aside in a safe place, and repeat these steps if you have another controller module in the chassis. Step 4: Remove the I/O modules To remove I/O modules from the old chassis, including the NVRAM modules, follow the specific sequence of steps.
  • Page 46 Lettered and numbered I/O cam latch I/O cam latch completely unlocked 4. Set the I/O module aside. 5. Repeat the preceding step for the remaining I/O modules in the old chassis. Step 5: Remove the De-stage Controller Power Module You must remove the de-stage controller power modules from the old chassis in preparation for installing the replacement chassis.
  • Page 47 DCPM module terra cotta locking button 3. Set the DCPM module aside in a safe place and repeat this step for the remaining DCPM module. Step 6: Replace a chassis from within the equipment rack or system cabinet You must remove the existing chassis from the equipment rack or system cabinet before you can install the replacement chassis.
  • Page 48 7. Secure the rear of the chassis to the equipment rack or system cabinet. 8. If you are using the cable management brackets, remove them from the old chassis, and then install them on the replacement chassis. 9. If you have not already done so, install the bezel. Step 7: Move the USB LED module to the new chassis Once the new chassis is installed into the rack or cabinet, you must move the USB LED module from the old chassis to the new chassis.
  • Page 49 Step 8: Install the de-stage controller power module when replacing the chassis Once the replacement chassis is installed into the rack or system cabinet, you must reinstall the de-stage controller power modules into it. 1. If you are not already grounded, properly ground yourself. 2.
  • Page 50 Step 11: Install the power supplies Installing the power supplies when replacing a chassis involves installing the power supplies into the replacement chassis, and connecting to the power source. 1. If you are not already grounded, properly ground yourself. 2. Using both hands, support and align the edges of the power supply with the opening in the system chassis, and then gently push the power supply into the chassis until it locks into place.
  • Page 51 From the boot menu, select the option for Maintenance mode. Restoring and verifying the configuration - AFF A900 To complete the chassis replacement, you must complete specific tasks. Step 1: Verifying and setting the HA state of the chassis You must verify the HA state of the chassis, and, if necessary, update the state to match your system configuration.
  • Page 52 Both controllers must be in Maintenance mode to run the interconnect test. 3. At the LOADER prompt, access the special drivers specifically designed for system-level diagnostics to function properly: boot_diags During the boot process, you can safely respond to the prompts until the Maintenance mode prompt (*>) appears.
  • Page 53 Rerun the system-level diagnostics test. Step 3: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 54 This provides you a record of the procedure so that you can troubleshoot any issues that you might encounter during the replacement process. Shut down the impaired node - AFF A900 You can shut down or take over the impaired controller using different procedures, depending on the storage system hardware configuration.
  • Page 55 system node autosupport invoke -node * -type all -message MAINT=number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours: cluster1:*> system node autosupport invoke -node * -type all -message MAINT=2h 2. Disable automatic giveback from the console of the healthy node: storage failover modify –node local -auto-giveback false 3.
  • Page 56 + When the impaired node shows Waiting for giveback…, press Ctrl- C, and then respond y. Replace the controller module hardware - AFF A900 To replace the controller module hardware, you must remove the impaired node, move FRU components to the replacement controller module, install the replacement controller module in the chassis, and then boot the system to Maintenance mode.
  • Page 57 Cam handle release button Cam handle 4. Rotate the cam handle so that it completely disengages the controller module from the chassis, and then slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis.
  • Page 58 5. Place the controller module lid-side up on a stable, flat surface, press the blue button on the cover, slide the cover to the back of the controller module, and then swing the cover up and lift it off of the controller module.
  • Page 59 Press release tab Boot media 2. Press the blue button on the boot media housing to release the boot media from its housing, and then gently pull it straight out of the boot media socket. Do not twist or pull the boot media straight up, because this could damage the socket or the boot media.
  • Page 60 If necessary, remove the boot media and reseat it into the socket. 5. Push the boot media down to engage the locking button on the boot media housing. Step 3: Move the system DIMMs To move the DIMMs, locate and move them from the old controller into the replacement controller and follow the specific sequence of steps.
  • Page 61 DIMM ejector tabs DIMM 5. Locate the slot where you are installing the DIMM. 6. Make sure that the DIMM ejector tabs on the connector are in the open position, and then insert the DIMM squarely into the slot. The DIMM fits tightly in the slot, but should go in easily. If not, realign the DIMM with the slot and reinsert it. Visually inspect the DIMM to verify that it is evenly aligned and fully inserted into the slot.
  • Page 62 Visually inspect the DIMM to verify that it is evenly aligned and fully inserted into the slot. 8. Push carefully, but firmly, on the top edge of the DIMM until the ejector tabs snap into place over the notches at the ends of the DIMM. 9.
  • Page 63 Cam handle release button Cam handle Do not completely insert the controller module in the chassis until instructed to do so. 4. Cable the management and console ports only, so that you can access the system to perform the tasks in...
  • Page 64 Ctrl-C e. Select the option to boot to LOADER. Restore and verify the system configuration - AFF A900 After completing the hardware replacement, you verify the low-level system configuration of the replacement controller, reconfigure system settings as necessary, and then run system-level diagnostics.
  • Page 65 6. At the LOADER prompt, confirm the date and time on the replacement node: show date The date and time are given in GMT. Step 2: Verify and set the HA state of the controller module You must verify the state of the controller module and, if necessary, update the state to match your system configuration.
  • Page 66 ◦ env is motherboard environmentals. ◦ mem is system memory. ◦ nic is a network interface card. ◦ nvram is nonvolatile RAM. ◦ nvmem is a hybrid of NVRAM and system memory. ◦ sas is a Serial Attached SCSI device not connected to a disk shelf. 4.
  • Page 67 If you want to run diagnostic Then… tests on… Multiple components at the same a. Review the enabled and disabled devices in the output from the time preceding procedure and determine which ones you want to run concurrently. b. List the individual tests for the device: sldiag device show -dev dev_name c.
  • Page 68 If the system-level diagnostics Then… tests… Were completed without any a. Clear the status logs: sldiag device clearstatus failures b. Verify that the log was cleared: sldiag device status The following default response is displayed: SLDIAG: No log messages are present. c.
  • Page 69 Recable the system - AFF A900 Continue the replacement procedure by recabling the storage and network conigurations. Step 1: Recable the system After running diagnostics, you must recable the controller module’s storage and network connections. Steps 1. Recable the system.
  • Page 70 node1> storage failover show   Takeover Node Partner Possible State Description ------------ ------------ -------- ------------------------------------- node1 node2 false System ID changed on partner (Old:   151759755, New: 151759706), In takeover node2 node1 Waiting for giveback (HA mailboxes) 4. From the healthy node, verify that any coredumps are saved: a.
  • Page 71 node1> storage disk show -ownership Disk Aggregate Home Owner DR Home Home ID Owner ID DR Home ID Reserver Pool ----- ------ ----- ------ -------- ------- ------- ------- --------- 1.0.0 aggr0_1 node1 node1 1873775277 1873775277 1873775277 Pool0 1.0.1 aggr0_1 node1 node1 1873775277 1873775277 1873775277 Pool0 7.
  • Page 72 If the node is in a MetroCluster configuration and all nodes at a site have been replaced, license keys must be installed on the replacement node or nodes prior to switchback. 1. If you need new license keys, obtain replacement license keys on the NetApp Support Site in the My Support section under Software licenses.
  • Page 73 -node local -auto -giveback true Step 4: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 74 Replace a DIMM - AFF A900 You must replace a DIMM in the controller module when your system registers an increasing number of correctable error correction codes (ECC); failure to do so causes a system panic. Before you begin All other components in the system must be functioning properly;...
  • Page 75 If the impaired node is Then… displaying… System prompt or password Take over or halt the impaired node from the healthy node: storage prompt (enter system password) failover takeover -ofnode impaired_node_name + When the impaired node shows Waiting for giveback…, press Ctrl- C, and then respond y.
  • Page 76 If the impaired node is Then… displaying… System prompt or password Take over or halt the impaired node from the healthy node: storage prompt (enter system password) failover takeover -ofnode impaired_node_name + When the impaired node shows Waiting for giveback…, press Ctrl- C, and then respond y.
  • Page 77 Cam handle release button Cam handle 4. Rotate the cam handle so that it completely disengages the controller module from the chassis, and then slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis.
  • Page 78 5. Place the controller module lid-side up on a stable, flat surface, press the blue button on the cover, slide the cover to the back of the controller module, and then swing the cover up and lift it off of the controller module.
  • Page 79 3. Eject the DIMM from its slot by slowly pushing apart the two DIMM ejector tabs on either side of the DIMM, and then slide the DIMM out of the slot. Carefully hold the DIMM by the edges to avoid pressure on the components on the DIMM circuit board.
  • Page 80 DIMM ejector tabs DIMM 4. Remove the replacement DIMM from the antistatic shipping bag, hold the DIMM by the corners, and align it to the slot. The notch among the pins on the DIMM should line up with the tab in the socket. 5.
  • Page 81 6. Push carefully, but firmly, on the top edge of the DIMM until the ejector tabs snap into place over the notches at the ends of the DIMM. 7. Close the controller module cover. Step 4: Install the controller After you install the components into the controller module, you must install the controller module back into the system chassis and boot the operating system.
  • Page 82 Animation—Install controller Cam handle release button Cam handle Do not completely insert the controller module in the chassis until instructed to do so.
  • Page 83 4. Cable the management and console ports only, so that you can access the system to perform the tasks in the following sections. You will connect the rest of the cables to the controller module later in this procedure. 5. Complete the reinstallation of the controller module: a.
  • Page 84 System-level diagnostics returns you to the prompt if there are no test failures, or lists the full status of failures resulting from testing the component. 5. Proceed based on the result of the preceding step: If the system-level diagnostics Then… tests…...
  • Page 85 Rerun the system-level diagnostic test. Step 6: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 86 You must dispose of batteries according to the local regulations regarding battery recycling or disposal. If you cannot properly dispose of batteries, you must return the batteries to NetApp, as described in the RMA instructions that are shipped with the kit.
  • Page 87 Safety Information and Regulatory Notices Step 3: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 88 7. Align the bezel with the ball studs, and then gently push the bezel onto the ball studs. 8. After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 89 2. Disable automatic giveback from the console of the healthy node: storage failover modify –node local -auto-giveback false 3. Take the impaired node to the LOADER prompt: If the impaired node is Then… displaying… The LOADER prompt Go to Remove controller module. Waiting for giveback…...
  • Page 90 If the impaired node is Then… displaying… Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired node from the healthy node: storage prompt (enter system password) failover takeover -ofnode impaired_node_name + When the impaired node shows Waiting for giveback…, press Ctrl- C, and then respond y.
  • Page 91 Lettered and numbered I/O cam latch I/O cam latch completely unlocked 4. Set the I/O module aside. 5. Install the replacement I/O module into the chassis by gently sliding the I/O module into the slot until the lettered and numbered I/O cam latch begins to engage with the I/O cam pin, and then push the I/O cam latch all the way up to lock the module in place.
  • Page 92 -node local -auto -giveback true Step 5: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 93 There is an audible click when the module is secure and connected to the midplane. Step 2: Return the failed component 1. After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 94 Replace the NVRAM module and/or NVRAM DIMMs - AFF A900 The NVRAM module consists of the NVRAM11 and DIMMs. You can replace a failed NVRAM module or the DIMMs inside the NVRAM module. To replace a failed NVRAM module, you must remove it from the chassis, move the DIMMs to the replacement module, and install the replacement NVRAM module into the chassis.
  • Page 95 MAINT=number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours: cluster1:*> system node autosupport invoke -node * -type all -message MAINT=2h 2. Disable automatic giveback from the console of the healthy node: storage failover modify –node local -auto-giveback false 3.
  • Page 96 If the impaired node is Then… displaying… The LOADER prompt Go to Remove controller module.. Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired node from the healthy node: storage prompt (enter system password) failover takeover -ofnode impaired_node_name...
  • Page 97 Lettered and numbered I/O cam latch I/O latch completely unlocked 3. Set the NVRAM module on a stable surface and remove the cover from the NVRAM module by pushing down on the blue locking button on the cover, and then, while holding down the blue button, slide the lid off the NVRAM module.
  • Page 98 Cover locking button DIMM and DIMM ejector tabs 4. Remove the DIMMs, one at a time, from the old NVRAM module and install them in the replacement NVRAM module. 5. Close the cover on the module. 6. Install the replacement NVRAM module into the chassis: a.
  • Page 99 b. Rotate the cam latch down until it is in a horizontal position. The NVRAM module disengages from the chassis and moves out a few inches. c. Remove the NVRAM module from the chassis by pulling on the pull tabs on the sides of the module face.
  • Page 100 Cover locking button DIMM and DIMM ejector tabs 4. Locate the DIMM to be replaced inside the NVRAM module, and then remove it by pressing down on the DIMM locking tabs and lifting the DIMM out of the socket. Each DIMM has an LED next to it that flashes when the DIMM has failed. 5.
  • Page 101 Step 5: Verify and set the HA state of the controller module You must verify the state of the controller module and, if necessary, update the state to match your system configuration. 1. In Maintenance mode from the replacement controller module, verify that all components display the same state: ha-config show If your system is in…...
  • Page 102 node1> `storage failover show`   Takeover Node Partner Possible State Description ------------ ------------ -------- ------------------------------------- node1 node2 false System ID changed on partner (Old:   151759755, New: 151759706), In takeover node2 node1 Waiting for giveback (HA mailboxes) 4. From the healthy node, verify that any coredumps are saved: a.
  • Page 103 node1> `storage disk show -ownership` Disk Aggregate Home Owner DR Home Home ID Owner ID DR Home ID Reserver Pool ----- ------ ----- ------ -------- ------- ------- ------- --------- 1.0.0 aggr0_1 node1 node1 1873775277 1873775277 1873775277 Pool0 1.0.1 aggr0_1 node1 node1 1873775277 1873775277 1873775277 Pool0 7.
  • Page 104 • “Restoring external key management encryption keys” Step 7: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 105 About this task • The power supplies are redundant and hot-swappable. • This procedure is written for replacing one power supply at a time. It is a best practice to replace the power supply within two minutes of removing it from the chassis.
  • Page 106 The green power LED lights when the PSU is fully inserted into the chassis and the amber attention LED flashes initially, but turns off after a few moments. 9. After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 107 Steps 1. If AutoSupport is enabled, suppress automatic case creation by invoking an AutoSupport message: system node autosupport invoke -node * -type all -message MAINT=number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours: cluster1:*> system node autosupport invoke -node * -type all -message MAINT=2h 2.
  • Page 108 local -auto-giveback false 3. Take the impaired node to the LOADER prompt: If the impaired node is Then… displaying… The LOADER prompt Go to Remove controller module.. Waiting for giveback… Press Ctrl-C, and then respond when prompted. System prompt or password Take over or halt the impaired node from the healthy node: storage prompt (enter system password)
  • Page 109 Cam handle release button Cam handle 4. Rotate the cam handle so that it completely disengages the controller module from the chassis, and then slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis.
  • Page 110 5. Place the controller module lid-side up on a stable, flat surface, press the blue button on the cover, slide the cover to the back of the controller module, and then swing the cover up and lift it off of the controller module.
  • Page 111 RTC battery RTC battery housing 3. Gently push the battery away from the holder, rotate it away from the holder, and then lift it out of the holder. Note the polarity of the battery as you remove it from the holder. The battery is marked with a plus sign and must be positioned in the holder correctly.
  • Page 112 7. Visually inspect the battery to make sure that it is completely installed into the holder and that the polarity is correct. 8. Reinstall the controller module cover. Step 4: Reinstall the controller module and set time/date After you replace the RTC battery, you must reinstall the controller module. If the RTC battery has been left out of the controller module for more than 10 minutes, you may have to reset the time and date.
  • Page 113 -giveback true Step 6: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp Support, 888-463-8277 (North America), 00-800-44- 638277 (Europe), or +800-800-80-800 (Asia/Pacific) if you need the RMA number or additional help with the replacement procedure.
  • Page 114 NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.

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Aff a900 systems